Register as a corporate customer for Dynamic Flex now!

As a company, you can benefit from our offer for corporate customers. With Eurowings, every business trip will be both convenient and reliable for you – complete the form below and register your company for Dynamic Flex.

Benefits for your company as a Eurowings corporate customer:

  • Up-to-date corporate fares for SMART and BEST products with flexible terms
  • Booking changes possible
  • Cancellation possible

Dynamic Flex - Registration as a Eurowings corporate customer

Please complete the following fields:

Company details

Please enter your company name.
Please enter your company postcode.
Please enter the country in which your company is based.
Please enter your company address.
Please enter the town or city in which your company is located.
Please enter a telephone number.

Contact person

Please select a title.
Please enter the telephone number of the contact person.
Please enter the position of the contact person.
Please enter the surname of the contact person.
Please enter the mobile phone number of the contact person.
Please enter the department of the contact person.
Please enter the first name of the contact person.
Please enter the email address of the contact person.

Company information

Please enter the number of employees in your company.
Please enter the name of the online booking engine used.
Please select a language.
Please select the number of employees in your company who travel for business purposes.
Error
Please select an option.
Please enter your company's estimated turnover potential.
Please enter the name(s) of your company's travel agency partner(s) here.
Please accept the terms and conditions.

So bleiben Sie mit uns in Kontakt

Marketing contacts

Have a special idea in mind for a below-the-line campaign, sponsorship or cooperative project? We look forward to hearing it!

Advertising contacts

Interested in an advertising cooperation with Eurowings? We will be happy to provide you with a personalised quotation.

Download PDF

General description

The Germanwings GmbH (“Germanwings”) and Eurowings GmbH (“Eurowings”) corporate offer "Dynamic Flex" is addressed to all companies and affiliates/subsidiaries of company groups that focus on best-buy in their travel guidelines. 

In this respect, the option of participating on “Dynamic Flex” is already offered for eligible participants (according to Art 1) with an annual turnover of at least €15,000. 

The corporate tariffs "Dynamic Flex SMART" and "Dynamic Flex BEST" are aligned, in amount  and its product components, in each case to the most up-to-the-minute publicly available fares online. Additionally “Dynamic Flex” offers changes to bookings and cancellation options. 

In addition, upgrades to Premium conditions (see special conditions under "Premium") can be made if an annual turnover of €400,000 is reached. Premium customers will receive even better conditions and will have access to our VIP hotline. Once you have reached the Premium status, this status will remain unattached for at least one year. 

Participation under "Dynamic Flex" commences upon acceptance of these Dynamic Flex Terms & Conditions by the participant (“Participating Company”). 

Germanwings and Eurowings will not charge any extra fees for the participation in "Dynamic Flex".

  • Eligibility for "Dynamic Flex" extends to all undertakings (sole traders, partnerships and corporations, legal entities, liberal professions – eg law or tax-consultant offices, doctors' practices, architects' offices, consultancies, engineering offices, etc) and their governing bodies and staff who, within the scope of their commercial or free-lance activity, generate an annual turnover of at least €15,000 with Germanwings and/or Eurowings

    in the way of carriage services (on this, see 3.). Not eligible are undertakings who are engaged, either directly or indirectly, in the distribution or arranging of tickets, even if this distribution or arrangement is made free of charge (e.g. travel agencies, consolidators, tour operators, travel brokers or cruise lines).  

  • a)   The corporate tariffs "Dynamic Flex SMART" and "Dynamic Flex BEST" are aligned, in amount and product components, in each case to the most up-to-the-minute publicly available fares online (tariff types "SMART" and "BEST"). Excluded therefrom are fares based on promotional discounts and fares that can only be booked in the public area. 

    The product bundles associated with the tariffs “SMART” and “BEST” are an obligatory component in the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best". 

    b)   "Dynamic Flex" is confined to Germanwings and Eurowings non-stop connections. Connecting Flights shall be excluded from the offer.

    c)   In addition, the conditions specified under Article 4 and 5 shall apply.

  • The corporate tariffs "Dynamic Flex Smart“ and "Dynamic Flex Best" are granted subject to the condition that the Participating Company generates a minimum annual turnover of €15,000 by booking Germanwings and/or Eurowings flights in accordance with Art. 1.

    Counting towards the preconditioned minimum turnover are flight bookings made after log-in with the user name and password, given by Germanwings, as well as flight bookings made via GDS-based channels, whereas “Dynamic Flex” conditions are not bookable via GDS-based channels. In the event that the participation is made in the course of a calendar year a pro-rated minimum turnover shall apply accordingly.

  • a)   Booked flights may be cancelled until 11:59pm on the same calendar day as on which the departure of the flight was originally agreed upon. In such case, Germanwings/Eurowings shall refund the total fare paid less, as a lump-sum, a cancellation fee of € 50 (fifty EUROs) per person and leg, unless the Participating Company can prove that no expenses have occurred or that the actual expenses were smaller in amount. Furthermore, booked flights may be cancelled after 11:59pm of the originally planned day for departure subject to a lump-sum fee of €75 per person and leg. In any other cases, the right of rescission or cancellation of the carriage contract and any partial or full refund of the carriage fee shall be subject to the provisions of Germanwings'/Eurowings’ General Conditions of Carriage (GCC).

    b)   Changes in reservations to another scheduled departure time are allowed until 11:59pm on the same calendar day, provided however that there are still seats available on the then chosen flight. In any case changes in routing are excluded. The lump-sum for changes to reservations pursuant to the "Table of charges, Article 17 "BKG" GCC shall not  apply. Furthermore, booked flights may also be changed after 11:59pm on the originally planned day of departure subject to an extra payment of €75, as a lump-sum, per person and leg. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds.

    c) Changes affecting passengers, i.e. the transfer of an entitlement to carriage on booked flights to any other persons and/or the supplementing of initially incomplete or missing first names or surnames, is allowed up to 30 minutes prior to the scheduled departure time, provided that Germanwings may charge an extra fee for said changing (cf. "Table of charges, Article 17 "NC1" GCC). Furthermore, the flight fare shall depend on the fare bracket for the route concerned at the time of the change of name. In the event that the new fare charged is higher than the fare of the originally booked flight, the difference shall be paid by the customer. If the new fare is lower Germanwings/Eurowings shall not be obliged to make any refunds. A change of passenger to any other person who is not entitled pursuant to Article 6 is not possible. 

  • a)   Booked flights may be cancelled until 11:59pm on the same calendar day as on which  the departure of the flight was originally agreed upon. In such case, Germanwings/Eurowings shall refund the total fare paid less, as a lump-sum, a cancellation fee of € 100 per person and leg, unless the Participating Company can prove that no expenses have occurred or that the actual expenses were smaller in amount. Furthermore, booked flights may be cancelled after 11:59pm of the originally planned day for departure subject to a lump-sum fee of €120 per person and leg. In any other cases, the right of rescission or cancellation of the carriage contract and any partial or full refund of the carriage fee shall be subject to the provisions of Germanwings'/Eurowings’ General Conditions of Carriage (GCC)

    b)   Changes in reservations to another scheduled departure time are allowed until 11:59pm on the same calendar day, provided however that there are still seats available on the then chosen flight. In any case changes in routing are excluded. A lump-sum for changes to reservations of € 25 per person and leg applies. Furthermore, booked flights may also be changed after 11:59pm on the originally planned day of departure subject to an extra payment of €120, as a lump-sum, per person and leg. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the  customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds. 

    c) Changes affecting passengers, i.e. the transfer of an entitlement to carriage on booked flights to any other persons and/or the supplementing of initially incomplete or missing first names or surnames, is allowed up to 30 minutes prior to the scheduled departure time, provided that Germanwings may charge an extra fee for said changing (cf. "Table of charges, Article 17 "NC1" GCC). Furthermore, the flight fare shall depend on the fare bracket for the route concerned at the time of the change of name. In the event that the new fare charged is higher than the fare of the originally booked flight, the difference shall be paid by the customer. If the new fare is lower Germanwings/Eurowings shall not be obliged to make any refunds. A change of passenger to any other person who is not entitled pursuant to Article 6 is not possible. 

  • a)   The corporate rates are only valid for business trips made by the staff of Participating Company and/or by the staff of Participating Company’s affiliates and subsidiaries, as defined by Seq. 15 of the German Stock Corporation Act, and/or by the staff of thirdparty companies when they are travelling at the expense, at the behest or on behalf of Participating Company. At the time of travel the respective staff member must be in an active, non-dormant and contract-bound employment relationship with the Participating Company, its affiliate/subsidiary or the third-party company.

    b)   As a condition precedent for the corporate tariffs the air carriage contract concerned has to be concluded directly by the Participating Company with Germanwings/Eurowings in its own name and for the benefit of its staff members (or, if applicable, in its own name for the benefit of its affiliates/subsidiaries’ staff member or in its own name for the benefit of third party’s staff member), so that the Participating Company shall be the contractual party to the respective air carriage contract itself. The Participating Company guarantees that each individual passengers authorised under the carriage contract fulfils the conditions laid down in a). 

    c)   Flights subject to corporate tariffs can be booked via the online Germanwings B2B portal employing the personal user name and the personal password issued by Germanwings to the Participating Company. Using the Participating Company's own access data, the corporate rates are also bookable via third-party systems (e.g. Online Booking Engines – OBE) provided that the third-party supplier concerned displays these online-based rates. 

    d)   The Participating Company’s specific access data and therefore the “Dynamic Flex” conditions can be used worldwide and apply to the Participating Company and the entitled group of persons as defined in a).

    e)   Any payments to be made by Participating Company are due immediately after the booking is made. Payments are to be made using a Germanwings/Eurowings-accepted credit card or by SEPA direct-debit mandate (SEPA direct debiting order for a current account at a German banking institution). Germanwings and Eurowings reserve the right to introduce and/or discontinue other forms of payment. Germanwings and Eurowings will inform the Participating Company about any upcoming changes to payment methods well in advance.

  • Any carriage by air under "Dynamic Flex" and any of the carriage contracts underlying such carriage are subject to Germanwings'/Eurowings’ General Conditions of Carriage (GCC).

    The GCC are shown here, online at www.germanwings.com and accordingly at www.eurowings.com and may be downloaded and printed out from that site.

    Changes and amendments to the published flight schedule are reserved.

  • a)   Participation under "Dynamic Flex" commences upon acceptance of these Dynamic Flex Terms & Conditions by Participating Company and is agreed for an indefinite period of time.

    b)   Participation under "Dynamic Flex" may be terminated by either party giving one month's written notice to the end of a calendar month to the respective other party without stating reasons.

    c)   Notwithstanding b) either party may terminate "Dynamic Flex" without notice for cause. Examples for events of cause are in particular:

    (1)   If a party is in breach of a material contractual obligation under “Dynamic Flex”;

    (2)   a party infringes other contractual duties and fails to remedy such infringement within an appropriate period of time despite being requested to do so by the respective other party;

    (3)   insolvency proceedings are opened against the assets of a party, or a corresponding application is rejected due to lack of sufficient funds, or if a party is in liquidation.

    d)   In the event that the minimum annual turnover of €15,000 required for the participation in “Dynamic Flex” has not been reached by Participating Company, both parties shall mutually start negotiations agreeing upon a solution. If no agreement has been reached, Germanwings and Eurowings may cancel the Participating Company’s participation in "Dynamic Flex" without giving any further cause. In either case there will be no additional charge to Participating Company.

  • a)   During and after the term of the participation in “Dynamic Flex”, both parties shall undertake and guarantee strict confidentiality with regard to the content of the participation and any confidential information obtained thereby, and shall refrain from disclosing same on to any third party. Confidential information in this respect shall also include the user name and the personal password which Germanwings has issued to Participating Company. In case that a travel agency or any other third party is engaged by Participating Company for making the booking for a respective business trip, said travel agency or third party shall also be bound to confidentiality in the same way. 

    b)   Both parties shall ensure that their staff, representatives or others persons having access to the information specified in a) are subject to the same confidentiality obligation. The same applies to the Participating Company’s affiliates and subsidiaries, and their staff members, and/or the third-party companies (as defined in Article 2 a) and their staff members. 

    c)   Affiliates or subsidiary, according to Seq. 15 of the German Stock Corporation Act, of Germanwings/Eurowings or of Deutsche Lufthansa AG (Cologne) shall not be considered as a third party with respect to this confidentiality clause. 

  • Participation in "Dynamic Flex" and all obligations arising therefrom, including any claims for compensation and penalties, are subject in their entirety to the laws of the Federal Republic of Germany.

    Place of Jurisdiction of exclusive shall be at the courts of Cologne.

  • Any personal and company-related data associated with the participation in “Dynamic Flex” are collected and processed by Germanwings and/or Eurowings in line with all applicable dataprotection rules and are only used for the purpose of executing “Dynamic Flex”. As far as permitted by law and wherever necessary for the conclusion or performance of agreements and services on the part of Germanwings/Eurowings, Germanwings and/or Eurowings shall have the right to pass personal data of the Participating Company, its affiliates/subsidiaries and/or third parties as defined in Art. 2, as well as any member of staff therefrom, on to Germanwings’/Eurowings’ service providers and/or other third parties. 

    The Participating Company guarantees to create all prerequisites under data-privacy law for Germanwings/Eurowings to collect, to process and to use personal data of its employees, or the employees of the eligible group companies, if applicable, within the scope of “Dynamic Flex”.  

    Further details may be found on www.germanwings.com and accordingly on www.eurowings.com  under Privacy Policy, Data protection statement, or here.

  • Upward of a turnover of €400,000 in the last 12 consecutive months, the Participant Company will automatically be upgraded as a "Premium" customer. Premium-customer status is granted for as long as the customer generates a minimum volume of €400,000, but at least for one year. As a Premium customer the Participant Company is honoured with the following "Premium conditions", which shall then replace the "General conditions" as outlined in Art. 4 and 5 of the general Terms and Conditions: 

    General conditions for booking the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best" for short and medium haul routes (Domestic, Europe and North Africa)

    a) Booked flights may be cancelled until 11.59pm on the same calendar day as on which the departure of the flight was originally agreed upon. In such case, Germanwings/Eurowings shall refund the total fare paid less, as a lump-sum, a cancellation fee of €15 (fifteen EUROs) per person and leg, unless the Participating Company can prove that no expenses have occurred or that the actual expenses were smaller in amount. Furthermore, booked flights may be cancelled after 11.59pm of the originally planned day of departure subject to a lump-sum payment of €75 per person and leg. In any other cases, the right of rescission or cancellation of the carriage contract and any partial or full refund of the carriage fare shall be subject to Germanwings'/Eurowings General Conditions of Carriage (GCC).

    b) Changes in reservations to another scheduled time of departure will be allowed until 11.59pm on the same calendar day as on which the departure of the flight was originally agreed upon, provided that there are still seats available on the then chosen flight. Changes in routing are excluded. The lump-sum for changes to reservations pursuant to the Table of charges, Article 17 "BKG" GCC does not apply. Booked flights may also be changed after 11:59pm of the originally planned day of departure by paying a lump-sum of €75 per person and leg. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds.

    c) Changes affecting passengers, i.e. the transfer of an entitlement to carriage on booked flights to any other person and/or the supplementing of initially incomplete or missing first names or surnames, may be made in each case up to 30 minutes prior to the scheduled time of departure for an extra-charge of €15 (fifteen EUROs) per person and booking. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds. A change of passenger to any other person who is not entitled pursuant to Article 6 is not possible. 

    General conditions for booking the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best" for long haul routes (The Americas and Asia)

    a) Booked flights may be cancelled until 11.59pm on the same calendar day as on which the departure of the flight was originally agreed upon. In such case, Germanwings/Eurowings shall refund the total fare paid less, as a lump-sum, a cancellation fee of € 65 per person and leg, unless the Participating Company can prove that no expenses have occurred or that the actual expenses were smaller in amount. Furthermore, booked flights may be cancelled after 11.59pm of the originally planned day of departure subject to a lump-sum payment of € 120 per person and leg. In any other cases, the right of rescission or cancellation of the carriage contract and any partial or full refund of the carriage fare shall be subject to Germanwings'/Eurowings General Conditions of Carriage (GCC).

    b) Changes in reservations to another scheduled departure time are allowed until 11:59pm on the same calendar day, provided however that there are still seats available on the then chosen flight. In any case changes in routing are excluded. A lump-sum for changes to reservations of € 25 per person and leg applies. Booked flights may also be changed after 11:59pm of the originally planned day of departure by paying a lump-sum of € 120 per person and leg. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds.

    c) Changes affecting passengers, i.e. the transfer of an entitlement to carriage on booked flights to any other person and/or the supplementing of initially incomplete or missing first names or surnames, may be made in each case up to 30 minutes prior to the scheduled time of departure for an extra-charge of € 70 per person and booking. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds. A change of passenger to any other person who is not entitled pursuant to Article 6 is not possible.

Thank you for registering for the Eurowings company benefits programme Dynamic Flex.

Your request is being processed. You will receive an email from us shortly with further information. Please note that processing may take several business days to complete.

Until then, please do not register again.

If you have any questions you can contact corporate@eurowings.com.

Your Eurowings Team

We can only transport children under the age of 12 at the time of travel if they travel with a responsible companion who has reached majority. Children and the accompanying adult must belong to the same booking (with the same booking number). If this is not the case, please contact our call centre no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse carriage.
On direct flights within Germany, childen ages 5 through 11 may travel with Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call centre or at one of our airport counters. Online booking is excluded.

More information about travelling with children.

 Important: the valid age is that on the date of the last flight in the booking.  

Travelling with infants

We can only transport children under the age of 12 at the time of travel if they travel with a responsible companion who has reached majority. Children and the accompanying adult must belong to the same booking (with the same booking number). If this is not the case, please contact our call centre no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse carriage.
On direct flights within Germany, childen ages 5 through 11 may travel with Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call centre or at one of our airport counter. Online booking is excluded.

More information about travelling with children.

 Important: the valid age is that on the date of the last flight in the booking.

Carriage of baggage

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Reduced baggage surcharge for a maximum of one item of checked luggage BAG from €8 / £7 / CHF 9 / $9 / CZK 216 / SEK 78 / NOK 72 / PLN 35 / HUF 2,478 (depending on route) from €25 / £22 / CHF 27 / $27 / CZK 676 / SEK 244 / NOK 225 / PLN 108 / HUF 7,745 / AED 110 / THB 1,100
Baggage surcharge for a maximum of one item of checked luggage BAG (BM) €30 / £27 / CHF 33 / $33 / CZK 811 / SEK 293 / NOK 270 / PLN 130 / HUF 9,294 (depending on route) €60 / £54 / CHF 65 / $65 / CZK 1,621 / SEK 586 / NOK 539 / PLN 260 / HUF 18,588 / AED 265 / THB 2,600
Baggage surcharge per additional item of checked luggage BAG 2 - 5 €75 / £67 / CHF 81 / $82 / CZK 2,027 / SEK 733 / NOK 674 / PLN 325 / HUF 23,235 €150 / £134 / CHF163 / $164 / CZK4.054 / SEK1.466 / NOK1.348 / PLN 651 / HUF 46.471 / AED 662 / THB 6.400
Excess luggage surcharge for the first item of luggage of up to 9 kg of excess weight XBA/XMA
€50 / £45 / CHF 54 / $55 / CZK 1,351 / SEK 489 / NOK 449 / PLN 217 / HUF 15,490 €100 / £89 / CHF 108 / $109 / CZK 2,702 / SEK 977 / NOK 899 / PLN 434 / HUF 30,981 / AED 441 / THB 4,300
Excess luggage surcharge for additional items of excess luggage of up to 9 kg of excess weight XBB-XBE/MBXME €50 / £45 / CHF 54 / $55 / CZK 1,351 / SEK 489 / NOK 449 / PLN 217 / HUF 15,490 €100 / £89 / CHF 108 / $109 / CZK 2,702 / SEK 977 / NOK 899 / PLN 434 / HUF 30,981 / AED 441 / THB 4,300
Transport of ski equipment weighing up to max. 30 kg (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as sticks and ski/snowboarding boots (depending on availability) SKI no charge no charge
Transport of sports weapons per item (incl. ammunition) WEAP €50 / £45 / CHF 54 / $55 / CZK 1,351 / SEK 489 / NOK 449 / PLN 217 / HUF 15,490 not available
Transport of golf equipment per set GOLF €50 / £45 / CHF 54 / $55 / CZK 1,351 / SEK 489 / NOK 449 / PLN 217 / HUF 15,490 €100 / £89 / CHF 108 / $109 / CZK 2,702 / SEK 977 / NOK 899 / PLN 434 / HUF 30,981 / AED 441 / THB 4,300
Transport of bicycle (packed securely for transport) per bike
Packing material is not provided by us (depending on availability)
BIKE €50 / £45 / CHF 54 / $55 / CZK 1,351 / SEK 489 / NOK 449 / PLN 217 / HUF 15,490 €100 / £89 / CHF 108 / $109 / CZK 2,702 / SEK 977 / NOK 899 / PLN 434 / HUF 30,981 / AED 441 / THB 4,300
Transport of the following specialised equipment: bodyboard, surfboard, sailboard/hang-glider, diving equipment (depending on availability) SPEQ €50 / £45 / CHF 54 / $55 / CZK 1,351 / SEK 489 / NOK 449 / PLN 217 / HUF 15,490 €100 / £89 / CHF 108 / $109 / CZK 2,702 / SEK 977 / NOK 899 / PLN 434 / HUF 30,981 / AED 441 / THB 4,300

Please note:

If your booking consists of an etix® ticket number and/or a Eurowings flight booked via one of our partner airlines or at a travel agency, luggage rules may vary. Please contact the relevant airline or travel agency for more information.

Service for disabled passengers

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Boarding and disembarking assistance for visually impaired passengers BLND no charge no charge
Boarding and disembarking assistance for deaf passengers and sign language users DEAF no charge no charge
Assistance for passengers with impaired mobility on airport apron WCHR no charge no charge
Assistance for passengers with impaired mobility on aircraft steps WCHS no charge no charge
Carrying passengers with impaired mobility to seat on aircraft WCHC no charge no charge
Transport of manually operated wheelchair WCMP no charge no charge
Transport of a motorised wheelchair operating on dry batteries WCBD no charge no charge
Transport of a assistance dog Assistance dog no charge no charge

Specific services

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Service surcharge levied on a booking or booking change (flight date) in line with Article 5.2.3 of the GCC, as booked via the call centre, at our airport sales desk or through a commercial agent ADD €20 / £18 / CHF 22 / $22 / CZK 540 / SEK 195 / NOK 180 / PLN 87 / HUF 6,196 (per booking, not per person and per journey) €20 / £18 / CHF 22 / $22 / CZK 540 / SEK 195 / NOK 180 / PLN 87 / HUF 6,196 / AED 88 / THB 900 plus difference in current flight price
Call centre service fee when subsequently booking additional services that can be booked online (e.g. additional luggage) RAD €10 / £9 / CHF 11 / $11 / CZK 270 / SEK 98 / NOK 90 / PLN 43 / HUF 3,098 (per booking, not per person and per journey) €10 / £9 / CHF 11 / $11 / CZK 270 / SEK 98 / NOK 90 / PLN 43 / HUF 3,098 / AED 44 / THB 500 (per booking, not per person and per journey)
Charge for a change to the flight date up to 30 minutes before departure before web check-in closes RBK €70 / £62 / CHF 76 / $76 / CZK 1,892 / SEK 684 / NOK 629 / PLN 304 / HUF 21,686 plus difference in current flight price €90 / £80 / CHF 98 / $98 / CZK 2,432 / SEK 880 / NOK 809 / PLN 390 / HUF 27,882 / AED 397 / THB 3,800 plus difference in current flight price
Change of name per person and per booking NC1 €70 / £62 / CHF 76 / $76 / CZK 1,892 / SEK 684 / NOK 629 / PLN 304 / HUF 21,686 plus difference in current flight price €120 / £107 / CHF 130 / $131 / CZK 3,243 / SEK 1,173 / NOK 1,079 / PLN 521 / HUF 37,177 / AED 529 / THB 5,100 plus difference in current flight price
Transport of pets up to 8 kg in an appropriate container (Containers for transporting pets are not provided by us) PETC €55 / £49 / CHF 60 / $60 / CZK 1,486 / SEK 538 / NOK 494 / PLN 239 / HUF 17,039 (no additional charge for assistance dogs) not available (assistance dogs available, no charge)
Surcharge per payment by credit card, PayPal or RatePAY TAF 2% of the total booking fare (for domestic German flights plus VAT) 2% of the total booking fare
Surcharge per payment by credit card, PayPal or RatePAY (e.g. in the case of adding luggage or purchasing flight vouchers) TAFR 2% of the payment amount (for domestic German flights plus VAT) 2% of the payment amount
Surcharge for payments by credit card for group bookings per person and leg TAFG 2% of the payment amount (for domestic German flights plus VAT) 2% of the payment amount
Fee per RatePAY-Invoice or PayPal RPF 2% of the payment amount (for domestic German flights plus VAT) 2% of the payment amount
Service charge per leg for children up to 2 years of age INF €19 / £17 / CHF 21 / $21 / CZK 513 / SEK 186 / NOK 171 / PLN 82 / HUF 5,886 €75 / £67 / CHF 81 / $82 / CZK 2,027 / SEK 733 / NOK 674 / PLN 325 / HUF 23,235 / AED 331 / THB 3,200
Supervision of children between 5 and 11 travelling alone (unaccompanied minor service in accordance with Article 21) only within Germany and on flights from Germany to Zurich and Vienna  UM €50 / £45 / CHF 54 / $55 / CZK 1,351 / SEK 489 / NOK 449 / PLN 217 / HUF 15,490 not available
Transport of pushchairs on airport apron, on aircraft steps, in the airport Pushchairs no charge no charge
Seat reservation – standard (Middle seat) SEF from €5 / £4 / CHF 5 / $5 / CZK 135 / SEK 49 / NOK 45 / PLN 22 / HUF 1,549 from €8 / £7 / CHF 9 / $9 / CZK 216 / SEK 78 / NOK 72 / PLN 35 / HUF 2,478 / AED 35 / THB 400
Seat reservation – standard (Middle seat) for subsequent bookings at the airport desk SEF €10 / £9 / CHF 11 / $11 / CZK 270 / SEK 98 / NOK 90 / PLN 43 / HUF 3,098 €15 / £13 / CHF 16 / $16 / CZK 405 / SEK 147 / NOK 135 / PLN 65 / HUF 4,647 / AED 66 / THB 700
Seat reservation – standard (Aisle or window) SEF from €10 / £9 / CHF 11 / $11 / CZK 270 / SEK 98 / NOK 90 / PLN 43 / HUF 3,098 from €18 / £16 / CHF 20 / $20 / CZK 486 / SEK 176 / NOK 162 / PLN 78 / HUF 5,576 / AED 79 / THB 800
Seat reservation – standard (Aisle or window) for subsequent bookings at the airport desk SEF €20 / £18 / CHF 22 / $22 / CZK 540 / SEK 195 / NOK 180 / PLN 87 / HUF 6,196 €30 / £27 / CHF 33 / $33 / CZK 8111 / SEK 293 / NOK 270 / PLN 130 / HUF 9,294 / AED 132 / THB 1,300
Seat reservation with more legroom (in BASIC fare, including snack & drink) SEF from €17 / £15 / CHF 18 / $19 / CZK 459 / SEK 166 / NOK 153 / PLN 74 / HUF 5,267 (depending on route) from €85 / £76 / CHF 92 / $93 / CZK 2,297 / SEK 831 / NOK 764 / PLN 369 / HUF 26,333 / AED 375 / THB 3,600
Seat reservation with more legroom (in BASIC fare, including snack & drink) for subsequent bookings at the airport desk SEF €35 / £31 / CHF 38 / $38 / CZK 946 / SEK 342 / NOK 315 / PLN 152 / HUF 10,843 €90 / £80 / CHF 98 / $98 / CZK 2,432 / SEK 880 / NOK 809 / PLN 390 / HUF 27,882 / AED 397 / THB 3,800
Seat reservation with more legroom (in SMART fare, including snack & drink) SEF from €3 / £3 / CHF 3 / $3 / CZK 81 / SEK 29 / NOK 27 / PLN 13 / HUF 929 (depending on route) from €40 / £36 / CHF 43 / $44 / CZK 1,081 / SEK 391 / NOK 360 / PLN 174 / HUF 12,392 / AED 176 / THB 1,700
Seat reservation with more legroom (in SMART fare, including snack & drink) for subsequent bookings at the airport desk SEF €15 / £13 / CHF 16 / $16 / CZK 405 / SEK 147 / NOK 135 / PLN 65 / HUF 4,647 €50 / £45 / CHF 54 / $55 / CZK 1,351 / SEK 489 / NOK 449 / PLN 217 / HUF 15,490 / AED 221 / THB 2,200
Extra seat: empty middle seat (valid for the transport of musical instruments larger than a guitar)   Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the flight fare on the day the private seat is booked) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the flight fare on the day the private seat is booked)

Other charges

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Save Your Price SYP €2 / £2 / CHF 2 / $2 / CZK 54 / SEK 20 / NOK 18 / PLN 9 / HUF 620 €10 / £9 / CHF 11 / $11 / CZK 270 / SEK 98 / NOK 90 / PLN 43 / HUF 3,098 / AED 44 / THB 500
Flat-rate compensation per returned direct debit CBF €7,65 / £7 / CHF 8 / $8 / CZK 207 / SEK 75 / NOK 69 / PLN 33 / HUF 2,370 €7,65 / £7 / CHF 8 / $8 / CZK 207 / SEK 75 / NOK 69 / PLN 33 / HUF 2,370 / AED 34 / THB 400
Charge-incurring booking change and cancellation in fares with the Flex option in line with Article 19.4.3 CXL/RBK
flex

€75 / £67 / CHF 81 / 82$ / CZK 2,027 / SEK 733 / NOK 674 / PLN 325 / HUF 23,235

€90 / £80 / CHF 98 / $98 / CZK 2,432 / SEK 880 / NOK 809 / PLN 390 / HUF 27,882 / AED 397 / THB 3,800

Errors and omissions excepted.

For further information please consult our General Conditions of Carriage.

Services

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our Premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

Increased mileage credit,
including HON Circle miles

Snack & drink

From €6

Included

Included

À la carte catering

1 bag up to 23 kg

from €8 
if booked online

Included

Included

2nd bag up to 23 kg

€75
if booked online

€75
if booked online

Included

Preferred seating 
(Middle Seat)

from €5

Included

Included

Throughout the 
Airbus fleet in rows 1-3

Preferred seating
(Aisle or window)

from €10

Included

Included

Throughout the 
Airbus fleet in rows 1-3

Seat with more legroom
Snack & drink included

from €17
depending on availability

from €3
depending on availability

Included

Throughout the 
Airbus fleet

Adjacent seat free

Cannot be added

Cannot be added

Included

Lounge access

Cannot be added

Lounge access at select airports for HON, SEN and FTL

Lounge access at select airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Priority check-in

Cannot be added

Cannot be added

Included

Access to security fast lane

Cannot be added

Cannot be added

Included

At select airports

Booking changes

Surcharge

Free with Flex option *

Free with Flex option *

Cancellation

Cannot be added

Free with Flex option *

Free with Flex option *

Extras
Special luggage and sport equipment

Surcharge**
(price depends on service)

Surcharge**
(price depends on service)

Surcharge**
(price depends on service)

Key

  • Included
  • Cannot be added
Services

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our Premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

Mileage credit, including HON Circle miles

SMART-Meals

Cannot be added

Included

One warm and one cold meal incl.

Cannot be added

À la carte catering

Sky-Meals
(Six meals to chose from)

Sky-Meal from €7,90

Can be added to SMART-Meals

Cannot be added

À la carte catering

À la carte catering

Cannot be added

Cannot be added

Included

1 bag up to 23 kg

from €25
if booked online

Included

Included

2nd bag up to 23 kg

€150 
 if booked online

€150 
 if booked online

Included

Preferred seating
(Middle seat)

from €8

Included

Included

Throughout the 
Airbus fleet in rows 1-3

Preferred seating
(Aisle or window)

from €18

Included

Included

Throughout the 
Airbus fleet in rows 1-3

Seat with more legroom

from €85
depending on availability

from €40
depending on availability

Included

Premium seating in the exclusive area

Cannot be added

Cannot be added

Included

More legroom and a comfortably adjustable backrest included

Cannot be added

Cannot be added

Included

Lounge access

Cannot be added

Lounge access at select
airports for HON, SEN and FTL

Lounge access at select airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Priority check-in

Cannot be added

Cannot be added

Included

Access to security fast lane

Cannot be added

Cannot be added

Included

At select airports

Booking changes

Surcharge

Free with Flex option*

Free with Flex option*

Cancellation

Cannot be added

Free with Flex option*

Free with Flex option*

Extras
Special luggage and sport equipment

Surcharge**
(price depends on service)

Surcharge**
(price depends on service)

Surcharge**
(price depends on service)

In-flight entertainment
Wings Entertain

€9,90 
(payment on board)

€9,90 
(payment on board)

Included

WiFi on board 
Wings Connect

Surcharge 
(price depends on service,
payment on board)

Surcharge 
(price depends on service,
payment on board)

Surcharge 
(price depends on service,
payment on board)

Key

  • Included
  • Cannot be added

Footnote list

* Can be added for a surcharge; free booking changes and cancellation possible until the end of the departure date

** Where available

In order to prevent forms from being used to send unsolicited email (spam or junk mail), we require security text fields to be filled in. They guarantee that the forms are only submitted by "real" people rather than automatically.

Please bear with our use of security text fields. Enter the characters shown in the image in the security text field.

If you cannot see an image, check your browser settings to see if images (format: .jpg) are set to be displayed. If necessary, use another browser such as Internet Explorer.

We collect and use your email address in the context of the newsletter in order to send you news that informs you about interesting topics relating to Eurowings. Furthermore, we also process and use the email address provided to send you personalised offers in connection with the newsletter.

Should a link in the newsletter lead you to our websites, you also give us permission to process and use your IP address, as well as geo data, web beacons or similar technologies to check whether the offers presented to you have met your requirements.

We will process and use the data identified in this manner as long as you are registered to receive the newsletter. You can withdraw permission for the processing and use of your email address and the analysis in the context of the newsletter at any time. To do so, please click on the link indicated for this purpose in the email. The data will then be deleted.

etix® is an electronic ticket that replaces paper tickets. It has a 13-digit number in addition to your booking code. You receive this etix® ticket number under certain circumstances, for example if you book through the Lufthansa website or a travel agent. It is saved for you in the etix® database. When you present your etix® ticket number and a photo ID, you will receive your boarding pass.

Track your flight and stay up to date on the latest status.

The connection between ${originairport} and ${destinationairport} is carried out by our partner, Condor. You can book your flight directly with Condor. Would you like to be automatically redirected to Condor?

Your information has been transferred successfully. 

There was a problem transferring your information to us. Please try again later.

Map

The following route network map is not optimised for screen readers. Use the search feature above to access the content.

A map of Europe will show airports for selecting a flight route. Use the arrow keys or TAB to navigate through the list. Press ENTER to select an airport as a departure or destination airport.

Loading ...

Loading ...

When flying from, to or over certain countries* airlines are required by law to collect certain data through the Advance Passenger Information System (APIS) and to forward it to the authorities of those countries prior to the flight.

The following information is required:

  • Title
  • First name and surname
  • Date and country of birth
  • Gender
  • Nationality
  • Passport information

Additional APIS information is required for entry into the USA:

  • Country of residency
  • Destination airport
  • Complete address of your destination (street, city, postal code, state/province, country) 

Passengers who book online can enter this information immediately after completing their booking. Any missing information can be added later by going to 'My Eurowings'.

To avoid unnecessary delays at the check-in counter, we recommend that you submit the APIS information as early as possible using our online form.

Please note that you may not be permitted to travel if the information is not complete.

Footnote list

* United Kingdom, United States of America, Mauritius, Dominican Republic, Thailand, Cuba

Partner Airlines

Airline Airline code Website Baggage policy
Lufthansa LH www.lufthansa.com click here
Germanwings 4U www.eurowings.com click here
SWISS LX www.swiss.com click here
Austrian Airlines OS www.austrian.com click here
Brussels Airlines SN www.brusselsairlines.com click here
Condor DE www.condor.com click here
United Airlines UA www.united.com click here
Air Canada AC www.aircanada.com click here
All Nippon Airways NH www.anaskyweb.com click here

Web check-in is currently only available on our long-haul flights to Mauritius. 
You can check in online 72 hours before departure here. Web check-in closes 90 minutes before departure.

Web check-in is currently unavailable on our long-haul flights to Miami, Orlando, Las Vegas, Seattle, Fort Myers, Bangkok, Phuket, Cancun, Havanna, Varadero, Punta Cana, Puerto Plata, Montego Bay, Cape Town, Windhoek.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

Web check-in is currently only available on our long-haul flights to Mauritius. You can check in online 72 hours before departure here. Web check-in usually closes 90 minutes before departure. Here you can check the exact times for the web and mobile check-in at your departure airport.

Web check-in is currently unavailable on our long-haul flights to Miami, Orlando, Las Vegas, Seattle, Fort Myers, Bangkok, Phuket, Cancun, Havanna, Varadero, Punta Cana, Puerto Plata, Montego Bay, Cape Town, Windhoek.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time. 

To protect you from the unauthorised use of your email address, we have sent you a confirmation link by email. If you have not received an email, please check your spam folder.

We regret that we cannot fulfil your newsletter subscription. Please try again.

A registration already exists with this email address ${EMAIL}.

The opening and closing times for web and mobile check-in may vary depending on the departure airport. You can review the exact web and mobile check-in times for your departure airport here.

Information about long-haul flights

Web check-in is currently only available for flights to/from Mauritius
Unfortunately web check-in is currently unavailable for flights to/from Mauritius.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.  

Booking changes, name changes and booking additional services:

You can only make booking and name changes as well as book additional services (e.g. adding luggage) via the website until web and mobile check-in closes at your departure airport.

Review the exact web and mobile check-in times for your departure airport here: