Eurowings for corporate customers

As a company, you can benefit from our offer for corporate customers. With Eurowings, every business trip will be both convenient and reliable for you – complete the form below and register your company for Dynamic Flex.

Benefits for your company as a Eurowings corporate customer:

  • Up-to-date corporate fares for SMART and BEST products with flexible terms
  • Booking changes possible
  • Cancellation possible

Dynamic Flex - Registration as a Eurowings corporate customer

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Company details

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  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Angola
  • Anguilla
  • Andorra
  • Antarctica
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • British Virgin Islands
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos
  • Colombia
  • Comoros
  • Congo, Democratic Republic
  • Congo, People's Republic
  • Cook Islands
  • Costa Rica
  • Cuba
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Faeroe Islands
  • Falkland Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • United Kingdom of Great Britain and Northern Ireland
  • Greece
  • Greenland
  • Grenada
  • Guam
  • Guadaloupe
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong, Special Administrative Region of China
  • Croatia
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Israel
  • Italy
  • Ivory Coast
  • Jamaica
  • Japan
  • Jordan, Hashemite Kingdom of
  • Kazakhstan
  • Kenya
  • Kiribati
  • Korea, Democratic People's Republic
  • Korea, Republic of
  • Kosovo
  • Kuwait
  • Kyrgyz Republic
  • Cambodia, Kingdom of (was Khmer Republic/Kampuchea, Democratic)
  • Lao
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana Islands
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territory, Occupied
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Reunion
  • Romania
  • Russian Federation
  • Rwanda
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • Spain
  • Sri Lanka
  • St. Helena
  • St. Kitts and Nevis
  • St. Lucia
  • St. Pierre and Miquelon
  • St. Vincent and the Grenadines
  • Sudan
  • Suriname
  • Svalbard & Jan Mayen Islands
  • Swaziland
  • Switzerland
  • Sweden
  • Syrian Arab Republic
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Timor-Leste
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkmenistan
  • Turkey
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United States Minor Outlying Islands
  • United States of America
  • Uruguay
  • US Virgin Islands
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Wallis and Futuna Islands
  • Yemen
  • Zambia
  • Zimbabwe
  • South Sudan
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Company information

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  • AeTM
  • Atlatos
  • Concur
  • Cytric
  • Egencia
  • GetThere
  • KDS
  • Onesto
  • Traveldoo
  • Other
  • No online booking engine available
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  • German
  • English
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  • 1 to 50 travellers
  • 50 to 500 travellers
  • 500 to 2,000 travellers
  • more than 2,000 travellers
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  • From a consultation meeting in a travel agency
  • From a leaflet obtained from a travel agency
  • Via the Eurowings website
  • Via another website
  • From a Dynamic Flex advert
  • Via the media/industry magazines
  • From a Lufthansa employee
  • From a trade fair visit
  • Recommendation from a business partner/acquaintance
  • Other
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  • less than €15,000
  • €15,000 to €100,000
  • €100,000 to €400,000
  • €400,000 to €3 million
  • more than €3 million
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Marketing contacts

Have a special idea in mind for a below-the-line campaign, sponsorship or cooperative project? We look forward to hearing it!

Advertising contacts

Interested in an advertising cooperation with Eurowings? We will be happy to provide you with a personalised quotation.

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General description

The Germanwings GmbH (“Germanwings”) and Eurowings GmbH (“Eurowings”) corporate offer "Dynamic Flex" is addressed to all companies and affiliates/subsidiaries of company groups that focus on best-buy in their travel guidelines. 

In this respect, the option of participating on “Dynamic Flex” is already offered for eligible participants (according to Art 1) with an annual turnover of at least €15,000. 

The corporate tariffs "Dynamic Flex SMART" and "Dynamic Flex BEST" are aligned, in amount  and its product components, in each case to the most up-to-the-minute publicly available fares online. Additionally “Dynamic Flex” offers changes to bookings and cancellation options. 

In addition, upgrades to Premium conditions (see special conditions under "Premium") can be made if an annual turnover of €400,000 is reached. Premium customers will receive even better conditions and will have access to our VIP hotline. Once you have reached the Premium status, this status will remain unattached for at least one year. 

Participation under "Dynamic Flex" commences upon acceptance of these Dynamic Flex Terms & Conditions by the participant (“Participating Company”). 

Germanwings and Eurowings will not charge any extra fees for the participation in "Dynamic Flex".

1. Eligibility

Eligibility for "Dynamic Flex" extends to all undertakings (sole traders, partnerships and corporations, legal entities, liberal professions – eg law or tax-consultant offices, doctors' practices, architects' offices, consultancies, engineering offices, etc) and their governing bodies and staff who, within the scope of their commercial or free-lance activity, generate an annual turnover of at least €15,000 with Germanwings and/or Eurowings

in the way of carriage services (on this, see 3.). Not eligible are undertakings who are engaged, either directly or indirectly, in the distribution or arranging of tickets, even if this distribution or arrangement is made free of charge (e.g. travel agencies, consolidators, tour operators, travel brokers or cruise lines).  

2. Programme content of the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best"

a)   The corporate tariffs "Dynamic Flex SMART" and "Dynamic Flex BEST" are aligned, in amount and product components, in each case to the most up-to-the-minute publicly available fares online (tariff types "SMART" and "BEST"). Excluded therefrom are fares based on promotional discounts and fares that can only be booked in the public area. 

The product bundles associated with the tariffs “SMART” and “BEST” are an obligatory component in the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best". 

b)   "Dynamic Flex" is confined to Germanwings and Eurowings non-stop connections. Connecting Flights shall be excluded from the offer.

c)   In addition, the conditions specified under Article 4 and 5 shall apply.

3. Conditions precedent for the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best"

The corporate tariffs "Dynamic Flex Smart“ and "Dynamic Flex Best" are granted subject to the condition that the Participating Company generates a minimum annual turnover of €15,000 by booking Germanwings and/or Eurowings flights in accordance with Art. 1.

Counting towards the preconditioned minimum turnover are flight bookings made after log-in with the user name and password, given by Germanwings, as well as flight bookings made via GDS-based channels, whereas “Dynamic Flex” conditions are not bookable via GDS-based channels. In the event that the participation is made in the course of a calendar year a pro-rated minimum turnover shall apply accordingly.

4. General conditions for booking the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best" for short and medium haul routes (Domestic, Europe and North Africa)

a)   Booked flights may be cancelled until 11:59pm on the same calendar day as on which the departure of the flight was originally agreed upon. In such case, Germanwings/Eurowings shall refund the total fare paid less, as a lump-sum, a cancellation fee of € 50 (fifty EUROs) per person and leg, unless the Participating Company can prove that no expenses have occurred or that the actual expenses were smaller in amount. Furthermore, booked flights may be cancelled after 11:59pm of the originally planned day for departure subject to a lump-sum fee of €75 per person and leg. In any other cases, the right of rescission or cancellation of the carriage contract and any partial or full refund of the carriage fee shall be subject to the provisions of Germanwings'/Eurowings’ General Conditions of Carriage (GCC).

b)   Changes in reservations to another scheduled departure time are allowed until 11:59pm on the same calendar day, provided however that there are still seats available on the then chosen flight. In any case changes in routing are excluded. The lump-sum for changes to reservations pursuant to the "Table of charges, Article 17 "BKG" GCC shall not  apply. Furthermore, booked flights may also be changed after 11:59pm on the originally planned day of departure subject to an extra payment of €75, as a lump-sum, per person and leg. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds.

c) Changes affecting passengers, i.e. the transfer of an entitlement to carriage on booked flights to any other persons and/or the supplementing of initially incomplete or missing first names or surnames, is allowed up to 30 minutes prior to the scheduled departure time, provided that Germanwings may charge an extra fee for said changing (cf. "Table of charges, Article 17 "NC1" GCC). Furthermore, the flight fare shall depend on the fare bracket for the route concerned at the time of the change of name. In the event that the new fare charged is higher than the fare of the originally booked flight, the difference shall be paid by the customer. If the new fare is lower Germanwings/Eurowings shall not be obliged to make any refunds. A change of passenger to any other person who is not entitled pursuant to Article 6 is not possible. 

5. General conditions for booking the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best" for long haul routes (The Americas and Asia)

a)   Booked flights may be cancelled until 11:59pm on the same calendar day as on which  the departure of the flight was originally agreed upon. In such case, Germanwings/Eurowings shall refund the total fare paid less, as a lump-sum, a cancellation fee of € 100 per person and leg, unless the Participating Company can prove that no expenses have occurred or that the actual expenses were smaller in amount. Furthermore, booked flights may be cancelled after 11:59pm of the originally planned day for departure subject to a lump-sum fee of €120 per person and leg. In any other cases, the right of rescission or cancellation of the carriage contract and any partial or full refund of the carriage fee shall be subject to the provisions of Germanwings'/Eurowings’ General Conditions of Carriage (GCC)

b)   Changes in reservations to another scheduled departure time are allowed until 11:59pm on the same calendar day, provided however that there are still seats available on the then chosen flight. In any case changes in routing are excluded. A lump-sum for changes to reservations of € 25 per person and leg applies. Furthermore, booked flights may also be changed after 11:59pm on the originally planned day of departure subject to an extra payment of €120, as a lump-sum, per person and leg. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the  customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds. 

c) Changes affecting passengers, i.e. the transfer of an entitlement to carriage on booked flights to any other persons and/or the supplementing of initially incomplete or missing first names or surnames, is allowed up to 30 minutes prior to the scheduled departure time, provided that Germanwings may charge an extra fee for said changing (cf. "Table of charges, Article 17 "NC1" GCC). Furthermore, the flight fare shall depend on the fare bracket for the route concerned at the time of the change of name. In the event that the new fare charged is higher than the fare of the originally booked flight, the difference shall be paid by the customer. If the new fare is lower Germanwings/Eurowings shall not be obliged to make any refunds. A change of passenger to any other person who is not entitled pursuant to Article 6 is not possible. 

6. Entitled group of persons

a)   The corporate rates are only valid for business trips made by the staff of Participating Company and/or by the staff of Participating Company’s affiliates and subsidiaries, as defined by Seq. 15 of the German Stock Corporation Act, and/or by the staff of thirdparty companies when they are travelling at the expense, at the behest or on behalf of Participating Company. At the time of travel the respective staff member must be in an active, non-dormant and contract-bound employment relationship with the Participating Company, its affiliate/subsidiary or the third-party company.

b)   As a condition precedent for the corporate tariffs the air carriage contract concerned has to be concluded directly by the Participating Company with Germanwings/Eurowings in its own name and for the benefit of its staff members (or, if applicable, in its own name for the benefit of its affiliates/subsidiaries’ staff member or in its own name for the benefit of third party’s staff member), so that the Participating Company shall be the contractual party to the respective air carriage contract itself. The Participating Company guarantees that each individual passengers authorised under the carriage contract fulfils the conditions laid down in a). 

c)   Flights subject to corporate tariffs can be booked via the online Germanwings B2B portal employing the personal user name and the personal password issued by Germanwings to the Participating Company. Using the Participating Company's own access data, the corporate rates are also bookable via third-party systems (e.g. Online Booking Engines – OBE) provided that the third-party supplier concerned displays these online-based rates. 

d)   The Participating Company’s specific access data and therefore the “Dynamic Flex” conditions can be used worldwide and apply to the Participating Company and the entitled group of persons as defined in a).

e)   Any payments to be made by Participating Company are due immediately after the booking is made. Payments are to be made using a Germanwings/Eurowings-accepted credit card or by SEPA direct-debit mandate (SEPA direct debiting order for a current account at a German banking institution). Germanwings and Eurowings reserve the right to introduce and/or discontinue other forms of payment. Germanwings and Eurowings will inform the Participating Company about any upcoming changes to payment methods well in advance.

7. General Conditions of Carriage

Any carriage by air under "Dynamic Flex" and any of the carriage contracts underlying such carriage are subject to Germanwings'/Eurowings’ General Conditions of Carriage (GCC).

The GCC are shown here, online at www.germanwings.com and accordingly at www.eurowings.com and may be downloaded and printed out from that site.

Changes and amendments to the published flight schedule are reserved.

8. Duration and termination

a)   Participation under "Dynamic Flex" commences upon acceptance of these Dynamic Flex Terms & Conditions by Participating Company and is agreed for an indefinite period of time.

b)   Participation under "Dynamic Flex" may be terminated by either party giving one month's written notice to the end of a calendar month to the respective other party without stating reasons.

c)   Notwithstanding b) either party may terminate "Dynamic Flex" without notice for cause. Examples for events of cause are in particular:

(1)   If a party is in breach of a material contractual obligation under “Dynamic Flex”;

(2)   a party infringes other contractual duties and fails to remedy such infringement within an appropriate period of time despite being requested to do so by the respective other party;

(3)   insolvency proceedings are opened against the assets of a party, or a corresponding application is rejected due to lack of sufficient funds, or if a party is in liquidation.

d)   In the event that the minimum annual turnover of €15,000 required for the participation in “Dynamic Flex” has not been reached by Participating Company, both parties shall mutually start negotiations agreeing upon a solution. If no agreement has been reached, Germanwings and Eurowings may cancel the Participating Company’s participation in "Dynamic Flex" without giving any further cause. In either case there will be no additional charge to Participating Company.

9. Confidentiality

a)   During and after the term of the participation in “Dynamic Flex”, both parties shall undertake and guarantee strict confidentiality with regard to the content of the participation and any confidential information obtained thereby, and shall refrain from disclosing same on to any third party. Confidential information in this respect shall also include the user name and the personal password which Germanwings has issued to Participating Company. In case that a travel agency or any other third party is engaged by Participating Company for making the booking for a respective business trip, said travel agency or third party shall also be bound to confidentiality in the same way. 

b)   Both parties shall ensure that their staff, representatives or others persons having access to the information specified in a) are subject to the same confidentiality obligation. The same applies to the Participating Company’s affiliates and subsidiaries, and their staff members, and/or the third-party companies (as defined in Article 2 a) and their staff members. 

c)   Affiliates or subsidiary, according to Seq. 15 of the German Stock Corporation Act, of Germanwings/Eurowings or of Deutsche Lufthansa AG (Cologne) shall not be considered as a third party with respect to this confidentiality clause. 

10. Miscellaneous

Participation in "Dynamic Flex" and all obligations arising therefrom, including any claims for compensation and penalties, are subject in their entirety to the laws of the Federal Republic of Germany.

Place of Jurisdiction of exclusive shall be at the courts of Cologne.

11. Data privacy

Any personal and company-related data associated with the participation in “Dynamic Flex” are collected and processed by Germanwings and/or Eurowings in line with all applicable dataprotection rules and are only used for the purpose of executing “Dynamic Flex”. As far as permitted by law and wherever necessary for the conclusion or performance of agreements and services on the part of Germanwings/Eurowings, Germanwings and/or Eurowings shall have the right to pass personal data of the Participating Company, its affiliates/subsidiaries and/or third parties as defined in Art. 2, as well as any member of staff therefrom, on to Germanwings’/Eurowings’ service providers and/or other third parties. 

The Participating Company guarantees to create all prerequisites under data-privacy law for Germanwings/Eurowings to collect, to process and to use personal data of its employees, or the employees of the eligible group companies, if applicable, within the scope of “Dynamic Flex”.  

Further details may be found on www.germanwings.com and accordingly on www.eurowings.com  under Privacy Policy, Data protection statement, or here.

Special conditions for Premium customers

Upward of a turnover of €400,000 in the last 12 consecutive months, the Participant Company will automatically be upgraded as a "Premium" customer. Premium-customer status is granted for as long as the customer generates a minimum volume of €400,000, but at least for one year. As a Premium customer the Participant Company is honoured with the following "Premium conditions", which shall then replace the "General conditions" as outlined in Art. 4 and 5 of the general Terms and Conditions: 

General conditions for booking the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best" for short and medium haul routes (Domestic, Europe and North Africa)

a) Booked flights may be cancelled until 11.59pm on the same calendar day as on which the departure of the flight was originally agreed upon. In such case, Germanwings/Eurowings shall refund the total fare paid less, as a lump-sum, a cancellation fee of €15 (fifteen EUROs) per person and leg, unless the Participating Company can prove that no expenses have occurred or that the actual expenses were smaller in amount. Furthermore, booked flights may be cancelled after 11.59pm of the originally planned day of departure subject to a lump-sum payment of €75 per person and leg. In any other cases, the right of rescission or cancellation of the carriage contract and any partial or full refund of the carriage fare shall be subject to Germanwings'/Eurowings General Conditions of Carriage (GCC).

b) Changes in reservations to another scheduled time of departure will be allowed until 11.59pm on the same calendar day as on which the departure of the flight was originally agreed upon, provided that there are still seats available on the then chosen flight. Changes in routing are excluded. The lump-sum for changes to reservations pursuant to the Table of charges, Article 17 "BKG" GCC does not apply. Booked flights may also be changed after 11:59pm of the originally planned day of departure by paying a lump-sum of €75 per person and leg. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds.

c) Changes affecting passengers, i.e. the transfer of an entitlement to carriage on booked flights to any other person and/or the supplementing of initially incomplete or missing first names or surnames, may be made in each case up to 30 minutes prior to the scheduled time of departure for an extra-charge of €15 (fifteen EUROs) per person and booking. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds. A change of passenger to any other person who is not entitled pursuant to Article 6 is not possible. 

General conditions for booking the corporate tariffs "Dynamic Flex Smart" and "Dynamic Flex Best" for long haul routes (The Americas and Asia)

a) Booked flights may be cancelled until 11.59pm on the same calendar day as on which the departure of the flight was originally agreed upon. In such case, Germanwings/Eurowings shall refund the total fare paid less, as a lump-sum, a cancellation fee of € 65 per person and leg, unless the Participating Company can prove that no expenses have occurred or that the actual expenses were smaller in amount. Furthermore, booked flights may be cancelled after 11.59pm of the originally planned day of departure subject to a lump-sum payment of € 120 per person and leg. In any other cases, the right of rescission or cancellation of the carriage contract and any partial or full refund of the carriage fare shall be subject to Germanwings'/Eurowings General Conditions of Carriage (GCC).

b) Changes in reservations to another scheduled departure time are allowed until 11:59pm on the same calendar day, provided however that there are still seats available on the then chosen flight. In any case changes in routing are excluded. A lump-sum for changes to reservations of € 25 per person and leg applies. Booked flights may also be changed after 11:59pm of the originally planned day of departure by paying a lump-sum of € 120 per person and leg. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds.

c) Changes affecting passengers, i.e. the transfer of an entitlement to carriage on booked flights to any other person and/or the supplementing of initially incomplete or missing first names or surnames, may be made in each case up to 30 minutes prior to the scheduled time of departure for an extra-charge of € 70 per person and booking. Also, the fare for the then chosen flight shall be calculated on the actual tariff for the actual applicable routing and the actual time of departure for that flight. In the event that the new fare to be charged is higher than the fare of the originally booked flight, the difference shall be charged to the customer. If the new fare is lower than the original fare Germanwings/Eurowings shall not be obliged to make any refunds. A change of passenger to any other person who is not entitled pursuant to Article 6 is not possible.

Thank you for registering for the Eurowings company benefits programme Dynamic Flex.

Your request is being processed. You will receive an email from us shortly with further information. Please note that processing may take several business days to complete.

Until then, please do not register again.

If you have any questions you can contact corporate@eurowings.com.

Your Eurowings Team

Type of service

Description

Short and medium-haul route

(Charges per person and flight segment)

Long-haul route

(Charges per person and flight segment)
 

Service for disabled passengers

   
BLND Boarding and disembarking assistance for visually impaired passengers no charge no charge
DEAF Boarding and disembarking assistance for deaf passengers and sign language users no charge no charge
WCHR Assistance for passengers with impaired mobility on airport apron no charge no charge
WCHS Assistance for passengers with impaired mobility on aircraft steps no charge no charge
WCHC Carrying passengers with impaired mobility to seat on aircraft no charge no charge
WCMP Transport of manually operated wheelchair no charge no charge
WCBD Transport of a motorised wheelchair operating on dry batteries no charge no charge
Assistance dog Transport of a assistance dog no charge no charge
       
 

Carriage of baggage

   
BAG Reduced baggage surcharge for a maximum of one item of checked luggage €9 - 15 / £7 - 12 / CHF 10 - 16 / $10 - 17 / CZK 244 - 406 / SEK 83 - 139 / NOK 85 - 142 / PLN 38 - 64 / HUF 2,823 - 4,705 (depending on route) €30 / £24 / CHF 33 / $34 / CZK 812 / SEK 278 / NOK 284 / PLN 128 / HUF 9,409 / AED 135 / THB 1,400
BAG (BM) Baggage surcharge for a maximum of one item of checked luggage €18 - 30 / £14 - 24 / CHF 20 - 33 / $20 - 34 / CZK 487 - 812 / SEK 167 - 278 / NOK 170 - 284 / PLN 77 - 128 / HUF 5,646 - 9,409 (depending on route) €60 / £47 / CHF 65 / $67 / CZK 1,624 / SEK 555 / NOK 568 / PLN 255 / HUF 18,819 HUF / AED 271 / THB 2,700
BAG 2 - 5 Baggage surcharge per additional item of checked luggage €75 / £59 / CHF 82 / $84 / CZK 2,030 / SEK 694 / NOK 703 / PLN 319 / HUF 23,523 €150 / £118 / CHF 164 / $168 / CZK 4,060 / SEK 1,389 / NOK 1,419 / PLN 638 / HUF 47,047 / AED 677 / THB 6,600
XBA/XMA Excess luggage surcharge for the first item of luggage of up to 9 kg of excess weight €50 / £39 / CHF 55 / $56 / CZK 1,353 / SEK 463 / NOK 473 / PLN 213 / HUF 15,682 €100 / £79 / CHF 109 / $112 / CZK 2,706 / SEK 926 / NOK 946 / PLN 425 / HUF 31,365 / AED 452 / THB 4,400
XBB-XBE/MBXME Excess luggage surcharge for additional items of excess luggage of up to 9 kg of excess weight €50 / £39 / CHF 55 / $56 / CZK 1,353 / SEK 463 / NOK 473 / PLN 213 / HUF 15,682 €100 / £79 / CHF 109 / $112 / CZK 2,706 / SEK 926 / NOK 946 / PLN 425 / HUF 31,365 / AED 452 / THB 4,400
SKI Transport of ski equipment weighing up to max. 30 kg (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as sticks and ski/snowboarding boots (depending on availability) no charge no charge
WEAP Transport of sports weapons per item (incl. ammunition) €50 / £39 / CHF 55 / $56 / CZK 1,353 / SEK 463 / NOK 473 / PLN 213 / HUF 15,682 not available
GOLF Transport of golf equipment per set €50 / £39 / CHF 55 / $56 / CZK 1,353 / SEK 463 / NOK 473 / PLN 213 / HUF 15,682 €100 / £79 / CHF 109 / $112 / CZK 2,706 / SEK 926 / NOK 946 / PLN 425 / HUF 31,365 / AED 452 / THB 4,400
BIKE Transport of bicycle (packed securely for transport) per bike
Packing material is not provided by us (depending on availability)
€50 / £39 / CHF 55 / $56 / CZK 1,353 / SEK 463 / NOK 473 / PLN 213 / HUF 15,682 €100 / £79 / CHF 109 / $112 / CZK 2,706 / SEK 926 / NOK 946 / PLN 425 / HUF 31,365 / AED 452 / THB 4,400
SPEQ Transport of the following specialised equipment: bodyboard, surfboard, sailboard/hang-glider, diving equipment (depending on availability) €50 / £39 / CHF 55 / $56 / CZK 1,353 / SEK 463 / NOK 473 / PLN 213 / HUF 15,682 €100 / £79 / CHF 109 / $112 / CZK 2,706 / SEK 926 / NOK 946 / PLN 425 / HUF 31,365 / AED 452 / THB 4,400
 

 Please note:

If your booking consists of an etix® ticket number and/or a Eurowings flight booked via one of our partner airlines or at a travel agency, luggage rules may vary. Please contact the relevant airline or travel agency for more information.
   
       
 

Specific services

   
ADD Service surcharge levied on a booking or booking change (flight date) in line with Article 5.2.3 of the GCC, as booked via the call centre, at our airport sales desk or through a commercial agent €20 / £16 / CHF 22 / $22 / CZK 541 / SEK 185 / NOK 189 / PLN 85 / HUF 6,273 (per booking, not per person and per journey) €20 / £16 / CHF 22 / $22 / CZK 541 / SEK 185 / NOK 189 / PLN 85 / HUF 6,273 / AED 90 / THB 900 plus difference in current flight price
RBK Charge for a change to the flight date up to 30 minutes before departure €65 / £51 / CHF 71 / $73 / CZK 1,759 / SEK 602 / NOK 615 / PLN 276 / HUF 20,387 plus difference in current flight price €90 / £71 / CHF 98 / $101 / CZK 2,436 / SEK 833 / NOK 851 / PLN 383 / HUF 28,228 / AED 406 / THB 4,000 plus difference in current flight price
NC1 Change of name per person and per booking €65 / £51 / CHF 71 / $73 / CZK 1,759 / SEK 602 / NOK 615 / PLN 276 / HUF 20,387 plus difference in current flight price €120 / £94 / CHF 131 / $134 / CZK 3,248 / SEK 1,111 / NOK 1,135 / PLN 510 / HUF 37,637 / AED 542 / THB 5,300 plus difference in current flight price
PETC Transport of pets up to 8 kg in an appropriate container (Containers for transporting pets are not provided by us) €40 / £31 / CHF 44 / $45 / CZK 1,083 / SEK 370 / NOK 378 / PLN 170 / HUF 12,546 (no additional charge for assistance dogs) not available (assistance dogs available, no charge)
TAFR Surcharge per payment by credit card or Paypal (e.g. in the case of adding luggage or purchasing flight vouchers) 2% of the payment amount (for domestic German flights plus VAT) 2% of the payment amount
TAFG Surcharge for payments by credit card for group bookings per person and leg 2% of the payment amount (for domestic German flights plus VAT) 2% of the payment amount
INF Service charge per leg for children up to 2 years of age €15 / £12 / CHF 16 / $17 / CZK 406 / SEK 139 / NOK 142 / PLN 64 / HUF 4,705 €75 / £59 / CHF 82 / $84 / CZK 2,030 / SEK 694 / NOK 709 / PLN 319 / HUF 23,523 / AED 339 / THB 3,300
UM Supervision of children between 5 and 11 travelling alone (unaccompanied minor service in accordance with Article 21) only within Germany and on flights from Germany to Zurich and Vienna €50 / £39 / CHF 55 / $56 / CZK 1,353 / SEK 463 / NOK 473 / PLN 213 / HUF 15,682 not available
Pushchairs Transport of pushchairs on airport apron, on aircraft steps, in the airport no charge no charge
SEF Seat reservation – standard (Middle seat) €8 / £6 / CHF 9 / $9 / CZK 217 / SEK 74 / NOK 76 / PLN 34 / HUF 2,509 €10 / £8 / CHF 11 / $11 / CZK 271 / SEK 93 / NOK 95 / PLN 43 / HUF 3.136 / AED 45 / THB 500
SEF Seat reservation – standard (Aisle or window) €12 / £9 / CHF 13 / $13 / CZK 325 / SEK 111 / NOK 114 / PLN 51 / HUF 3,764 €20 / £16 / CHF 22 / $22 / CZK 541 / SEK 185 / NOK 189 / PLN 85 / HUF 6,273 / AED 90 / THB 900
SEF Seat reservation with more legroom (in BASIC fare, including snack & drink)) €19 - 21 / £15 - 16 / CHF 21 - 23 / $21 - 23 / CZK 514 - 568 / SEK 176 - 194 / NOK 180 - 199 / PLN 81 - 89 / HUF 5,959 - 6,587 (depending on route)

€90 / £71 / CHF 98 / $101 / CZK 2.436 / SEK 833 / NOK 851 / PLN 383 / HUF 28.228 / AED 406 / THB 4.000
SEF Seat reservation with more legroom (in SMART fare, including snack & drink) €4 - 6 / £3 - 5 / CHF 4 - 7 / $4 - 7 / CZK 108 - 162 / SEK 37 - 56 / NOK 38 - 57 / PLN 17 - 26 / HUF 1,255 - 1,882 (depending on route)

€50 / £39 / CHF 55 / $56 / CZK 1,353 / SEK 463 / NOK 473 / PLN 213 / HUF 15,682 / AED 226 / THB 2,200
  Extra seat: empty middle seat (valid for the transport of musical instruments larger than a guitar) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the flight fare on the day the private seat is booked) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the flight fare on the day the private seat is booked)
       
 

Other charges

   
CBF Flat-rate compensation per returned direct debit €7.65 / £6 / CHF 8 / $9 / CZK 207 / SEK 71 / NOK 72 / PLN 33 / HUF 2,399 €7,65 / £6 / CHF 8 / $9 / CZK 207 / SEK 71 / NOK 72 / PLN 33 / HUF 2.399 / AED 35 / THB 400
CXL/RBK
flex
Charge-incurring booking change and cancellation in fares with the Flex option in line with Article 19.4.3 €75 / £59 / CHF 82 / $84 / CZK 2,030 / SEK 694 / NOK 709 / PLN 319 / HUF 23,523 €90 / £71 / CHF 98 / $101 / CZK 2,436 / SEK 833 / NOK 851 / PLN 383 / HUF 28,228 / AED 406 / THB 4,000

ERRORS & OMISSIONS EXCEPTED.

For further information please consult our General Conditions of Carriage.

Our fares at a glance

   

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our comfort fare
  Collect miles - Boomerang Club or Miles & More
          Increased mileage credit, including HON Circle miles
  Snack & drink From €6       À la carte catering
  1 bag up to 23 kg €9 - 15
(depending on the route)
if booked online
       
  2nd bag up to 23 kg €75
if booked online
€75
if booked online
   
  Preferred seating
(Middle Seat)
€8       Throughout the 
Airbus fleet in rows 1-3
  Preferred seating
(Aisle or window)
€12       Throughout the 
Airbus fleet in rows 1-3
  Seat with more legroom
Snack & drink included
€19 - 21
(depending on the route)
where available
€4 - 6
(depending on the route)
where available
  Throughout the 
Airbus fleet
  Adjacent seat free            
  Lounge access Lounge access at select airports for HON and SEN Lounge access at select airports for HON, SEN and FTL
Lounge access at select airports
  Reserved
hand luggage compartment
           
  Priority check-in
and boarding
           
  Access to security fast lane           At select airports
  Booking changes Surcharge Free with Flex option * Free with Flex option *
  Cancellation     Free with Flex option * Free with Flex option *
  Extras
Special luggage and sport equipment
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)
   

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our Premium fare
  Collect miles - Boomerang Club or Miles & More
        Mileage credit, including HON Circle miles
  SMART-Meals     One warm and one cold meal incl.     À la carte catering
  Sky-Meals
(Six meals to chose from)
Sky-Meal from €7,90
  Can be added to SMART-Meals     À la carte catering
  À la carte catering            
  1 bag up to 23 kg €30
if booked online
       
  2nd bag up to 23 kg €150
if booked online
€150
if booked online
   
  Preferred seating
(Middle seat)
€10       Throughout the 
Airbus fleet in rows 1-3
  Preferred seating
(Aisle or window)
€20       Throughout the 
Airbus fleet in rows 1-3
  Seat with more legroom
€90
where available
€50
where available
   
  Premium seating in the exclusive area        
  More legroom and a comfortably adjustable backrest included        
  Lounge access   Lounge access at select airports for HON, SEN and FTL
Lounge access at select airports
  Reserved
hand luggage compartment
         
  Priority check-in
and boarding
         
  Access to security fast lane         At select airports
  Booking changes Surcharge Free with Flex option * Free with Flex option *
  Cancellation   Free with Flex option * Free with Flex option *
  Extras
Special luggage and sport equipment
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)

 
In-flight entertainment
Wings Entertain
€9,90 
(payment on board)
€9,90
(payment on board)
 
  WiFi on board 
Wings Connect
Surcharge
(price depends on service,
payment on board)
Surcharge
(price depends on service,
payment on board)
Surcharge
(price depends on service,
payment on board)

     Included           
 
     Cannot be added

* Can be added for a surcharge; free booking changes and cancellation possible until the end of the departure date
** Where available

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etix® is an electronic ticket that replaces paper tickets. It has a 13-digit number in addition to your booking code. You receive this etix® ticket number under certain circumstances, for example if you book through the Lufthansa website or a travel agent. It is saved for you in the etix® database. When you present your etix® ticket number and a photo ID, you will receive your boarding pass.

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The connection between ${originairport} and ${destinationairport} is carried out by our partner, Condor. You can book your flight directly with Condor. Would you like to be automatically redirected to Condor?

When flying from, to or over certain countries* airlines are required by law to collect certain data through the Advance Passenger Information System (APIS) and to forward it to the authorities of those countries prior to the flight.

The following information is required:

  • Title
  • First name and surname
  • Date and country of birth
  • Gender
  • Nationality
  • Passport information
     

Additional APIS information is required for entry into the USA:

  • Country of residency
  • Destination airport
  • Complete address of your destination (street, city, postal code, state/province, country) 

Passengers who book online can enter this information immediately after completing their booking. Any missing information can be added later by going to 'My Eurowings'.

To avoid unnecessary delays at the check-in counter, we recommend that you submit the APIS information as early as possible using our online form.

Please note that you may not be permitted to travel if the information is not complete.

* United Kingdom, United States of America, Mauritius, Dominican Republic, Thailand, Cuba

Travelling with children

We can only transport children under the age of 12 at the time of travel if they travel with a responsible companion who has reached majority. Children and the accompanying adult must belong to the same booking (with the same booking number). If this is not the case, please contact our call centre no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse carriage.
On direct flights within Germany, childen ages 5 through 11 may travel with Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call centre or at one of our airport counters. Online booking is excluded.

More information about travelling with children.

  Important: the valid age is that on the date of the last flight in the booking.  

Travelling with infants

We can only transport children under the age of 12 at the time of travel if they travel with a responsible companion who has reached majority. Children and the accompanying adult must belong to the same booking (with the same booking number). If this is not the case, please contact our call centre no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse carriage.
On direct flights within Germany, childen ages 5 through 11 may travel with Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call centre or at one of our airport counter. Online booking is excluded.

More information about travelling with children.

  Important: the valid age is that on the date of the last flight in the booking.

Partner Airlines

Airline Airline code Website Baggage policy
Lufthansa LH www.lufthansa.com click here
Germanwings 4U www.eurowings.com click here
SWISS LX www.swiss.com click here
Austrian Airlines OS www.austrian.com click here
Brussels Airlines SN www.brusselsairlines.com click here
Condor DE www.condor.com click here
United Airlines UA www.united.com click here
Air Canada AC www.aircanada.com click here
All Nippon Airways NH www.anaskyweb.com click here

Long-haul routes include Miami, Orlando, Las Vegas, Seattle, Mauritius, Bangkok, Cancun, Phuket, Havanna, Varadero, Punta Cana und Puerto Plata.  

Web check-in is currently only available on our long-haul flights to Mauritius. You can check in online 72 hours before departure here. Web check-in usually closes 90 minutes before departure. Here you can check the exact times for the web and mobile check-in at your departure airport.

Web check-in is currently unavailable on our long-haul flights to Phuket, Bangkok, Miami, Orlando, Las Vegas, Seattle, Cancun, Havanna, Varadero, Punta Cana, Puerto Plata.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.