We are aware that the unclear news situation regarding the danger and spread of coronavirus (COVID-19) can be worrying for air travellers. Given these circumstances, we appreciate your continued trust in us.
The health and safety of our passengers and employees is our highest priority. We would therefore like to provide you with comprehensive information on the current situation and our measures.
The situation is currently challenging for everyone. We assure you that all Eurowings employees are doing their best to help you as quickly as possible.
We therefore ask for your patience and thank you in advance for your understanding.
Your most frequently asked questions:
Can I rebook my flight and how?
Yes, this is possible free of charge. Please note these conditions and instructions.
What can I do if my flight is cancelled?
In the unfortunate event of a flight cancellation, you can claim a flight voucher.