Frequently asked questions
Topic: Travelling with children, Mobile services, Booking and booking changes
Search form for frequently asked questions
Can my child travel alone with Eurowings?
Children aged 12 or older may fly alone. Children under 12 may only fly accompanied by a responsible adult. Children between the age of five and eleven may also travel accompanied by a sibling aged sixteen years or older. The child's companion must be able to assist the child at all times in the case of any unusual event. If the responsible adult does not have parental authority, we must be provided with the following written permission from an adult with parental authority.
Please note that special entry and exit conditions apply in some countries.
Unaccompanied minor service
On direct domestic flights and direct flights from Germany to Zurich or Vienna Eurowings offers an unaccompanied minor service (UM service) for children aged from five up to and including 11. Our friendly staff will not only ensure the well-being of your child during the flight, but will also make sure that your child arrives safely in the destination airport. On board, each unaccompanied child will receive a sweet or savoury snack, 0.2 L of still water, a sweet and, upon request, an additional beverage free of charge.
The UM service and the corresponding flight can be booked via the call centre or at a Eurowings airport counter, but unfortunately not online or via mobile phone. If your booking has an etix® ticket number, you can only book the UM service at the airport.
A charge will be applied per journey leg and per child. This must be paid with the booking payment.
All regulations apply to Eurowings flights with an EW flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.