Frequently asked questions
Topic: Animals, Accessible travel
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Can visually impaired passengers bring their assistance dogs on board?
Of course, assistance dogs may fly with us free of charge. Please understand, however, that we are only able to carry one assistance dog per flight (not applicable for flights to and from the U.S.). We therefore recommend that you check before booking that this assistance dog place is still available, and then register your dog with us using our contact form.
Please note that the entry and exit of assistance dogs are subject to special regulations in the United Kingdom and Ireland. For more information please go to: https://www.gov.uk/pet-travel-travelling-with-assistance-dogs or write to:
Tel +49 (0)30 20457-0
The aforementioned provisions governing dogs on flights from and to the United Kingdom and Ireland apply solely to assistance dogs.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.