Frequently asked questions
Topic: Check-in & web check-in, Mobile services, Booking and booking changes
Search form for frequently asked questions
How do I book a flight?
We offer a variety of booking options tailored to your individual needs. Choose from the following:
Book your flight quickly and conveniently from work, home or when you're on the go.
- Under "Booking", choose the "Book flights" menu option and select your departure and arrival airports, your preferred flight dates and the number of passengers.
- After you have confirmed your entries by clicking on the "Search for flight" button, you all available flights that match your search criteria will be displayed, including prices and fare conditions.
- Follow the instructions step by step until you have completed the booking process.
- At the end of the booking process you will receive a booking confirmation number or etix® ticket number. You will need this number for check-in and to further manage your flight.
You can pay for online bookings with a credit card, PayPal, a voucher, on account or by direct debit. Direct-debit payments are possible up to 5 days before departure.
Book on your mobile phone
Booking doesn't get any more flexible than this: book your flight using the browser on your Internet-enabled mobile phone. If you have a smartphone, it's even easier: download the Eurowings app for iPhone or Android.
You can pay for mobile bookings with a credit card, PayPal, a voucher, on account or by direct debit.
Book by telephone
We will be happy to give you personal assistance with your booking for a processing fee and will answer any questions you may have, for example regarding excess luggage or travelling with children.
How to reach us:
+44 (0) 330 365 1918 (Calls to 03 numbers cost the same as calling 01 and 02 numbers and count towards inclusive allowances on landline and mobile packages. From abroad, calls to 03 numbers are charged at the prevailing international rate.)
Book at the counter
Of course, you can also book your flight in person right at the Eurowings counter of the departure location in question for a flat advisory fee.
If you would like to book flights on our partner airlines with us, you can only do this on our website.Our current partner airlines are Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.