Frequently asked questions
Topic: Check-in & web check-in, Luggage & hand luggage, Mobile services, Booking and booking changes
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How does Eurowings web check-in work?
- Enter your six-digit booking number or your etix® ticket number on the "Web check-in" page, and then enter your surname or the surname of one of the passengers on your booking.
- You can now check in all passengers in your booking at the same time, including infants.
- You can now also reserve a seat.
- To finish, simply print out your boarding pass.
You can use the web check-in function at the earliest 72 hours and at the latest 3 hours before departure, and at German departure airports up to 40 minutes before departure (exception: Karlsruhe, Baden-Baden and Heringsdorf on the island of Usedom). At London Heathrow, due to the size of this international airport, web check-in is only available up to 45 minutes prior to departure. In Palma de Mallorca web check-in is only available up to 45 minutes prior to departure. In Amsterdam web check-in is only available up to 40 minutes prior to departure.
As you already have a boarding pass, if you are only travelling with hand luggage you may go straight to the gate. If you have special luggage, excess baggage or luggage you wish to check in, please use the check-in counter. At the airports Berlin, Hanover, Cologne/Bonn, Munich and Stuttgart you can also use the baggage drop-off counter that we have set up exclusively for checking in luggage.
Other additional services
As soon as the web check-in process is complete, it is no longer possible to book other additional services online. However, you will be able to register additional luggage to be checked in for an extra charge at the airport counter.
Please note that it is only possible to check in for Eurowings flights at eurowings.com. For flights operated by our partner airlines, please use the online check-in function for the relevant airline. The online check-in terms of the relevant airline apply. Our current partner airlines are Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.