Frequently asked questions

Topic: Pregnancy, Accessible travel

When can pregnant women fly with Eurowings?

Expectant mothers can fly safely up to and including the 36th week of pregnancy without there being an increased health risk, provided that there have been no complications during the pregnancy. For the safety of the mother and the unborn child, expectant mothers may no longer fly after this time.

Women should avoid flying during pregnancy if they:

  • Are expecting a multiple birth
  • Have previously suffered a miscarriage
  • Suffer from heart and circulatory illnesses

There is an increased risk of thrombosis throughout the entire pregnancy.

In order to prevent other possible risks, we recommend you visit your doctor before flying.

Here you will find similar questions relating to this topic

We can only transport children under the age of 12 at the time of travel if they travel with a responsible companion who has reached majority. Children and the accompanying adult must belong to the same booking (with the same booking number). If this is not the case, please contact our call centre no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse carriage.
On direct flights within Germany, childen ages 5 through 11 may travel with Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call centre or at one of our airport counters. Online booking is excluded.

More information about travelling with children.

 Important: the valid age is that on the date of the last flight in the booking.  

We can only transport children under the age of 12 at the time of travel if they travel with a responsible companion who has reached majority. Children and the accompanying adult must belong to the same booking (with the same booking number). If this is not the case, please contact our call centre no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse carriage.
On direct flights within Germany, childen ages 5 through 11 may travel with Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call centre or at one of our airport counter. Online booking is excluded.

More information about travelling with children.

 Important: the valid age is that on the date of the last flight in the booking.

Carriage of baggage

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Reduced baggage surcharge for a maximum of one item of checked luggage BAG from € 15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 (depending on route) € 50 € / £44 / CHF 60 / $60 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100
Baggage surcharge for a maximum of one item of checked luggage BAG (BM) €30 / £26 / CHF 35 / $35 / CZK 771 / SEK 307 / NOK 286 / PLN 129 / HUF 9,571 (depending on route) €60 / £53 / CHF 69 / $70 / CZK 1,543 / SEK 615 / NOK 572 / PLN 258 / HUF 19,142 / AED 283 / THB 2,500
Baggage surcharge per additional item of checked luggage BAG 2 not availabe €90 / £79 / CHF 100 / $100 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700
Baggage surcharge per additional item of checked luggage BAG 2 - 5 €75 / £67 / CHF 88 / $89 / CZK 1,908 / SEK 742 / NOK 731 / PLN 315 / HUF 23,346 not available
Baggage surcharge per additional item of checked luggage BAG 3 - 5 not available 150 € / £131 / CHF 174 / $175 / CZK 3,857 / SEK 1,536 / NOK 1,430 / PLN 645 / HUF 47,854 / AED 707 / THB 6,200
Excess luggage surcharge for the first item of luggage of up to 9 kg of excess weight XBA/XMA
50 € / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 100 € / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Excess luggage surcharge for additional items of excess luggage of up to 9 kg of excess weight XBB-XBE/MBXME 50 € / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 100 € / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of ski equipment weighing up to max. 32 kg (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as sticks and ski/snowboarding boots (depending on availability) SKI no charge no charge
Transport of sports weapons per item (incl. ammunition) up to max. 32 kg  WEAP €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of golf equipment per set up to max. 32 kg  GOLF €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of bicycle (packed securely for transport) per bike
Packing material is not provided by us (depending on availability) up to max. 32 kg 
BIKE €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of the following specialised equipment up to max. 32 kg: bodyboard, surfboard, sailboard/hang-glider, diving equipment (depending on availability) SPEQ €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200

Please note:

If your booking consists of an etix® ticket number and/or a Eurowings flight booked via one of our partner airlines or at a travel agency, luggage rules may vary. Please contact the relevant airline or travel agency for more information.

Service for disabled passengers

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Boarding and disembarking assistance for visually impaired passengers BLND no charge no charge
Boarding and disembarking assistance for deaf passengers and sign language users DEAF no charge no charge
Assistance for passengers with impaired mobility on airport apron WCHR no charge no charge
Assistance for passengers with impaired mobility on aircraft steps WCHS no charge no charge
Carrying passengers with impaired mobility to seat on aircraft WCHC no charge no charge
Transport of manually operated wheelchair WCMP no charge no charge
Transport of a motorised wheelchair operating on dry batteries WCBD no charge no charge
Transport of a assistance dog Assistance dog no charge no charge

Specific services

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Service surcharge levied on a booking or booking change (flight date) in line with Article 5.2.3 of the GCC, as booked via the call centre, at our airport sales desk or through a commercial agent ADD €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 (per booking, not per person and per journey) €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900 plus difference in current flight price
Call centre service fee when subsequently booking additional services that can be booked online (e.g. additional luggage) RAD €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 (per booking, not per person and per journey) €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 / AED 47 / THB 500 (per booking, not per person and per journey)
Charge for a change to the flight date up to 30 minutes before departure before web check-in closes RBK €70 / £61 / CHF 81 / $82 / CZK 1,800 / SEK 717 / NOK 667 / PLN 301 / HUF 22,332 (plus difference in current flight price) €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700 (plus difference in current flight price)
Change of name per person and per booking NC1 €70 / £61 / CHF 81 / $82 / CZK 1,800 / SEK 717 / NOK 667 / PLN 301 / HUF 22,332 plus difference in current flight price €120 / £105 / CHF 139 / $140 / CZK 3,086 / SEK 1,229 / NOK 1,144 / PLN 516 / HUF 38,283 / AED 566 / THB 5,000 plus difference in current flight price
Transport of pets up to 8 kg in an appropriate container (Containers for transporting pets are not provided by us) PETC €55 / £48 / CHF 64 / $64 / CZK 1,414 / SEK 563 / NOK 524 / PLN 237 / HUF 17,546 (no additional charge for assistance dogs) not available (assistance dogs available, no charge)
Service charge per leg for children up to 2 years of age INF €19 / £17 / CHF 22 / $22 / CZK 489 / SEK 195 / NOK 181 / PLN 82 / HUF 6,061 €75 / £66 / CHF 87 / $87 / CZK 1,929 / SEK 768 / NOK 715 / PLN 323 / HUF 23,927 / AED 353 / THB 3,100
Supervision of children between 5 and 11 travelling alone (unaccompanied minor service in accordance with Article 21) only within Germany and on flights from Germany to Zurich and Vienna  UM €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 not available
Transport of pushchairs on airport apron, on aircraft steps, in the airport Pushchairs no charge no charge
Seat reservation – standard SEF from €4 / £4 / CHF 5 / $5 / CZK 103 / SEK 41 / NOK 38 / PLN 17 / HUF 1,276 (depending on route) €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900
Seat reservation – standard for subsequent bookings at the airport desk SEF €15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900
Seat reservation with more legroom (in BASIC fare, including snack & drink) SEF from €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 (depending on route) €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700
Seat reservation with more legroom (in BASIC fare, including snack & drink) for subsequent bookings at the airport desk SEF €35 / £31 / CHF 41 / $41 / CZK 900 / SEK 359 / NOK 334 / PLN 151 / HUF 11,166 €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700
Seat reservation with more legroom (in SMART fare, including snack & drink) SEF from €4 / $5 / CHF 5 / £4 / CZK 103 / SEK 41 / NOK 38 / PLN 17 / HUF 1,276 (depending on route) €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100
Seat reservation with more legroom (in SMART fare, including snack & drink) for subsequent bookings at the airport desk SEF €15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100
Extra seat: empty middle seat (valid for the transport of musical instruments larger than a guitar)   Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the flight fare on the day the private seat is booked) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the flight fare on the day the private seat is booked)

Other charges

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Save Your Price SYP €2 / £2 / CHF 2 / $2 / CZK 51 / SEK 20 / NOK 19 / PLN 9 / HUF 638 €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 / AED 47 / THB 500
Flat-rate compensation per returned direct debit CBF €7,65 / £7 / CHF 9 / $9 / CZK 197 / SEK 78 / NOK 73 / PLN 33 / HUF 2,441 €7,65 / £7 / CHF 9 / $9 / CZK 197 / SEK 78 / NOK 73 / PLN 33 / HUF 2,441 / AED 36 / THB 400
Charge-incurring booking change and cancellation in fares with the Flex option in line with Article 19.1.1 ABB CXL/RBK
flex

€75 / £66 / CHF 87 / $87 / CZK 1,929 / SEK 768 / NOK 715 / PLN 323 / HUF 23,927

€90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700

Errors and omissions excepted.

For further information please consult our General Conditions of Carriage.

Services

BASIC

Our budget fare

SMART

Our standard fare

BIZclass

Our Premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

including HON Circle miles

Snack & drink

From €6

Included

Included

À la carte catering

1 bag up to 23 kg

from €15 
if booked online

Included

See baggage up to 32 kg

2nd bag up to 23 kg

€75
if booked online

€75
if booked online

See baggage up to 32 kg

1 bag up to 32 kg

Cannot be added

Cannot be added

Included

2nd bag up to 32 kg

Cannot be added

Cannot be added

Included

Hand luggage up to 8kg

Included

Included

Included

2 items of hand luggage

Preferred seating

from €4

Included

Included

Seat with more legroom
Snack & drink included

from €10
depending on availability6

from €4
depending on availability6

Included

Adjacent seat free

Cannot be added

Cannot be added

Included

Lounge access

Cannot be added

Included

3

Lounge access at select airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Priority check-in

Included

4 

Included

4 

Included

Priority boarding

Included

5 

Included

5 

Included

Access to security fast lane

Included

5 

Included

5 

Included

At select airports

Booking changes

Surcharge

Free with Flex option1

Free with Flex option1

Cancellation

Cannot be added

Free with Flex option1

Free with Flex option1

Extras
Special luggage and sport equipment

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Ski equipment

Included

depending on availability7

Included

depending on availability7

Included

depending on availability7

Key

  • Included
  • Cannot be added
Services

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our comfort fare

BIZclass

Our premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

Included

including HON Circle miles

Catering

Surcharge

Included

SMART-Meals (a warm and a cold meal) incl. drink

Included

BEST-Meals (a warm and a cold meal) incl. drinks

Included

Exquisite menus at an excellent service

Sky-Meals

Sky-Meal from €7,90

Can be added to SMART-Meals from €7,90

Can be added to BEST-Meals from €7,90

Cannot be added

1 bag up to 23 kg

€50
if booked online

Included

Included

See baggage up to 32 kg

2nd bag up to 23 kg

€150 
 if booked online

€150 
 if booked online

Included

See baggage up to 32 kg

1 bag up to 32 kg

Cannot be added

Cannot be added

Cannot be added

Included

2nd bag up to 32 kg

Cannot be added

Cannot be added

Included

Hand luggage up to 8kg

Included

Included

Included

2 items of hand luggage

Included

2 items of hand luggage

Preferred seating

€20

Included

Included

Included

Seat

Standard seat

Standard seat

Comfort seat with more legroom and generously adjustable backrest

Premium lie-flat seat in exclusive area

More legroom and a comfortably adjustable backrest included

€ 90
depending on availability6

€ 50
depending on availability6

Included

Included

Two-metre-long bed with a horizontal lying surface

Lounge access

Cannot be added

Included

3

Included

3

Lounge access at selected airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Included

Priority check-in

Included

4 

Included

4 

Included

Included

Priority boarding

Included

5 

Included

5 

Included

Included

Access to security fast lane

Included

5 

Included

5 

Included

5 

Included

At select airports

Booking changes

Surcharge

Free with Flex option1

Free with Flex option1

Free with Flex option1

Cancellation

Cannot be added

Free with Flex option1

Free with Flex option1

Free with Flex option1

Extras
Special luggage and sport equipment

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Ski equipment

Included

depending on availability7

Included

depending on availability7

Included

depending on availability7

Included

depending on availability7

In-flight entertainment
Wings Entertain

€9,90 
(payment on board)

€9,90 
(payment on board)

Included

Included

WiFi on board 
Wings Connect

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Key

  • Included
  • Cannot be added

Footnote list

1 Can be added for a surcharge; free booking changes and cancellation possible until the end of the departure date

2 Where available

3 Lounge access at select airports for HON, SEN and FTL

4 Inclusive for for HON, SEN and FTL

5 Inclusive for HON and SEN

6 The seat reservation option (with extra legroom) applies exclusively to selected flights and depends on the route and availability. This offer may not be available on some of the following aircraft: A319, A320, B737, B738, Q400, E190.

7 Transport of ski equipment weighing up to max. 32 kg (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as sticks and ski/snowboarding boots

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etix® is an electronic ticket that replaces paper tickets. It has a 13-digit number in addition to your booking code. You receive this etix® ticket number under certain circumstances, for example if you book through the Lufthansa website or a travel agent. It is saved for you in the etix® database. When you present your etix® ticket number and a photo ID, you will receive your boarding pass.

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When flying from, to or over certain countries* airlines are required by law to collect certain data through the Advance Passenger Information System (APIS) and to forward it to the authorities of those countries prior to the flight.

The following information is required:

  • Title
  • First name and surname
  • Date and country of birth
  • Gender
  • Nationality
  • Passport information

Additional APIS information is required for entry into the USA:

  • Country of residency
  • Destination airport
  • Complete address of your destination (street, city, postal code, state/province, country) 

Passengers who book online can enter this information immediately after completing their booking. Any missing information can be added later by going to 'My Eurowings'.

To avoid unnecessary delays at the check-in counter, we recommend that you submit the APIS information as early as possible using our online form.

Please note that you may not be permitted to travel if the information is not complete.

Footnote list

* United Kingdom, United States of America, Mauritius, Dominican Republic, Thailand, Cuba

Web check-in is currently available on our long-haul flights to Mauritius, Bangkok, Cancun, Montego Bay, Miami, Las Vegas, Fort Myers, New York, Puerto Plata, Punta Cana available. For flights to Havanna, Varadero is currently Web check-in unavailable.

You can check in online 24 hours before departure here. Web check-in usually closes 90 minutes before departure. Here you can check the exact times for the web and mobile check-in at your departure airport

Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

* Please note that it is not possible to print a board card for these flights.

Web check-in is currently available on our long-haul flights to Mauritius, Bangkok, Cancun, Montego Bay, Miami, Las Vegas, Fort Myers, New York, Puerto Plata, Punta Cana available. For flights to Havanna, Varadero is currently Web check-in unavailable.

You can check in online 24 hours before departure here. Web check-in usually closes 90 minutes before departure. Here you can check the exact times for the web and mobile check-in at your departure airport.

Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

* Please note that it is not possible to print a board card for these flights.

The charges for the following services depend on your selected route:

  • First piece of luggage up to 23 kg
  • Seat reservation with more legroom (BASIC fare)
  • Seat reservation with more legroom (SMART fare)

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The opening and closing times for web and mobile check-in may vary depending on the departure airport. You can review the exact web and mobile check-in times for your departure airport here.

Information about long-haul flights

Web check-in is currently available on our long-haul flights to Mauritius, Bangkok, Cancun, Montego Bay, Miami, Las Vegas, Fort Myers, New York, Puerto Plata, Punta Cana available. For flights to Havanna, Varadero is currently Web check-in unavailable.

You can check in online 72 hours before departure here. Web check-in usually closes 90 minutes before departure. Here you can check the exact times for the web and mobile check-in at your departure airport.

Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

*  Please note that it is not possible to print a board card for these flights.

Booking changes, name changes and booking additional services:

You can only make booking and name changes as well as book additional services (e.g. adding luggage) via the website until web and mobile check-in closes at your departure airport.

Review the exact web and mobile check-in times for your departure airport here: