Rail&Fly

The most frequently asked questions

Can I add services to my booking later?

Yes, you can edit your booking and add the following extra services up to 30 minutes before departure, whether you do it online, on your mobile phone, by phone or at one of our airport counters:

  • Regular, excess and special luggage (golfing equipment, bicycles and sports equipment such as surfboards, snowboards, bodyboards, diving gear, and sail and hang gliders)
  • Transport of pets
  • Seat reservations
  • Boarding and disembarking assistance for hearing or visually impaired passengers and travellers with restricted mobility
  • Boarding with a wheelchair
  • Assistance for passengers with restricted mobility from check-in to the aircraft, including assistance with steps to aircraft
  • Train connections to airport

Please be aware that space restrictions prevent us from transporting unlimited amounts of special baggage. Once our space is used up, you will no longer be able to select this service.

Fare upgrade

Up to 72 hours before departure, you can still upgrade your fare by telephone or at our counters. There will be no processing charge if you do this by phone.

  Note: Do you have an etix® ticket number instead of a booking number? Did you book your Eurowings flight through a travel agent or one of our partner airlines? Did you book a flight with a partner airline at eurowings.com? If so, please contact the relevant airline or your travel agent.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.
 

How do you book a Rail&Fly online ticket?

Want to take a convenient train to the airport for your flight? If so, step 2 of the booking process gives you the option of booking a Rail&Fly online ticket.

  • Enter your preferred departure and arrival stations under "Additional services" > "Rail & Fly".
  • Now choose whether you wish to buy a train ticket just for the outgoing journey or for both the outgoing and the return journey. The ticket can only be booked for the group as a whole, not for individual passengers. Infants up to two years of age travel free of charge if accompanied by their parents or grandparents.
  • Please enter the contact information associated with one passenger's ID card (BahnCard, EC or credit card) for identification on the train. This information is not collected for the purpose of paying for the tickets.
  • You will receive an email from us with your booking confirmation and a link.
  • Click on this link to print the Rail&Fly online ticket (we regret that it is not possible to post this to you.)

For information about the scope of validity, read this FAQ.

Already completed your booking, but want to go back and add the ticket? You will find useful information about booking additional services at a later date here.

Attention:
It is not possible to book Rail&Fly online tickets at eurowings.com for flights operated by our partner airlines.

 Note:
Does your booking have an etix® ticket number? Did you book a Eurowings flight through one of our partner airlines or your travel agent? If so, please contact the relevant airline or travel agent to ask about this.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

Can I add Rail&Fly online tickets to an existing booking?

Yes, you can edit your booking at a later date in the "My flight" area. It is also the case here that tickets can only be bought for all travellers, not for individual group members.

Further information on booking additional services at a later date can be found here.

Attention:
Unfortunately, it is not possible to book Rail&Fly online tickets at eurowings.com for flights operated by our partner airlines. Our current partner airlines are Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

 Note:
If your ticket has an etix® ticket number or if you have booked a Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency regarding this matter.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

For which flights can I book a Rail&Fly online ticket?

Validity

  • Rail&Fly tickets may only be bought online and for international flights either departing from or arriving in Germany.
  • Rail&Fly tickets cannot be booked if the airport chosen as the destination of your return flight is different from the airport you are departing from.
  • The Rail&Fly offer is not valid for domestic German flights, connecting flights or flights to and from Amsterdam, Brussels, Paris, Salzburg, Vienna or Zurich.
  • Train tickets may only be booked for routes that are paid for in euros.

Attention:
Rail&Fly online tickets unfortunately cannot be booked at eurowings.com for flights operated by our partner airlines.

 Note:
If you have an etix® ticket number or if you have booked a Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency in connection with this matter.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

What do I need to know before adding a Rail&Fly ticket to my booking?

Would you like to ensure your journey to the airport is quick and comfortable? If so, you can book your train ticket to the airport with us even after you have booked your flight. As usual, you can choose between a return ticket and a single ticket to the airport. It is not possible to book a train ticket for the return leg of the journey only. Rail&Fly tickets cannot be booked if the airport chosen as the destination of your return flight is different from the airport you are departing from.

Please note that if you have made a group flight booking, train tickets may only be booked for all passengers and not for individual passengers.

Exception:
If you choose a one-way journey when booking your flight, it is not possible to add a return journey at a later date.

Click here for more information.

 Note:
If your international Eurowings flight booking has an etix® ticket number or if you have booked your Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant partner airline or your travel agency to add a Rail&Fly ticket to your booking. Our current partner airlines are Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

Can I change or cancel my Rail&Fly online ticket?

No. Rail&Fly tickets cannot be changed, cancelled, refunded or transferred.

If you have any further questions, please give us a call. Our competent call center employees are on hand to advise you at any time.

 Note:
If you have an etix® ticket number or if you have booked a Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency with any questions you may have about your Rail&Fly ticket.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

What are the technical requirements for buying an online Rail&Fly ticket?

You will need:

  • a printer
  • white paper
  • ID (valid BahnCard, credit card or EC/Maestro card)
  • Adobe Reader® (tickets are created in PDF format)

Adobe Reader® can be downloaded and installed free of charge here.

Attention:
If you have booked your flight with one of our partner airlines, it is not possible to book an online Rail&Fly ticket at eurowings.com.

 Note:
If your booking has an etix® ticket number or if you have booked your Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency regarding this matter.

How will I receive my Rail&Fly online ticket?

After you have booked your Rail&Fly online ticket, you will receive an email confirmation from us. This email will contain a link to your ticket. Clicking on the link will open the ticket as a PDF file in A4 format. You can then simply print the ticket out or save it to your computer. Unfortunately, we are unable to send tickets out in the post.

 Note:
If your booking consists of an etix® ticket number and/or a Eurowings flight booked via one of our partner airlines or through a(n) (online) travel agency, please contact the respective partner airline or travel agency to book Rail&Fly tickets. Our current partner airlines are Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

What documents must I carry with me during the train journey?

Please carry the following documents with you during the train journey:

  • Your Rail&Fly online ticket
  • Your Eurowings booking confirmation
  • The ID you used during the booking process (BahnCard, EC card, credit card).

If you fail to produce these documents when requested to do so during the journey, your ticket will become invalid and you will have to immediately pay the standard ticket price for all travellers.

When should my train arrive at the airport at the latest?

In order to ensure you arrive at the airport in time, you should choose your connections so that you arrive at the airport at the latest 2 hours before your plane is scheduled to take off. Eurowings accepts no liability if a flight is missed as a result of bus or train delays. All passengers are responsible for ensuring that they arrive at the airport in time.

Frequently asked questions relating to the topic: Booking & tickets

How do you book a Rail&Fly online ticket?

Want to take a convenient train to the airport for your flight? If so, step 2 of the booking process gives you the option of booking a Rail&Fly online ticket.

  • Enter your preferred departure and arrival stations under "Additional services" > "Rail & Fly".
  • Now choose whether you wish to buy a train ticket just for the outgoing journey or for both the outgoing and the return journey. The ticket can only be booked for the group as a whole, not for individual passengers. Infants up to two years of age travel free of charge if accompanied by their parents or grandparents.
  • Please enter the contact information associated with one passenger's ID card (BahnCard, EC or credit card) for identification on the train. This information is not collected for the purpose of paying for the tickets.
  • You will receive an email from us with your booking confirmation and a link.
  • Click on this link to print the Rail&Fly online ticket (we regret that it is not possible to post this to you.)

For information about the scope of validity, read this FAQ.

Already completed your booking, but want to go back and add the ticket? You will find useful information about booking additional services at a later date here.

Attention:
It is not possible to book Rail&Fly online tickets at eurowings.com for flights operated by our partner airlines.

 Note:
Does your booking have an etix® ticket number? Did you book a Eurowings flight through one of our partner airlines or your travel agent? If so, please contact the relevant airline or travel agent to ask about this.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

Can I add Rail&Fly online tickets to an existing booking?

Yes, you can edit your booking at a later date in the "My flight" area. It is also the case here that tickets can only be bought for all travellers, not for individual group members.

Further information on booking additional services at a later date can be found here.

Attention:
Unfortunately, it is not possible to book Rail&Fly online tickets at eurowings.com for flights operated by our partner airlines. Our current partner airlines are Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

 Note:
If your ticket has an etix® ticket number or if you have booked a Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency regarding this matter.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

For which flights can I book a Rail&Fly online ticket?

Validity

  • Rail&Fly tickets may only be bought online and for international flights either departing from or arriving in Germany.
  • Rail&Fly tickets cannot be booked if the airport chosen as the destination of your return flight is different from the airport you are departing from.
  • The Rail&Fly offer is not valid for domestic German flights, connecting flights or flights to and from Amsterdam, Brussels, Paris, Salzburg, Vienna or Zurich.
  • Train tickets may only be booked for routes that are paid for in euros.

Attention:
Rail&Fly online tickets unfortunately cannot be booked at eurowings.com for flights operated by our partner airlines.

 Note:
If you have an etix® ticket number or if you have booked a Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency in connection with this matter.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

Can I change or cancel my Rail&Fly online ticket?

No. Rail&Fly tickets cannot be changed, cancelled, refunded or transferred.

If you have any further questions, please give us a call. Our competent call center employees are on hand to advise you at any time.

 Note:
If you have an etix® ticket number or if you have booked a Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency with any questions you may have about your Rail&Fly ticket.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

What are the technical requirements for buying an online Rail&Fly ticket?

You will need:

  • a printer
  • white paper
  • ID (valid BahnCard, credit card or EC/Maestro card)
  • Adobe Reader® (tickets are created in PDF format)

Adobe Reader® can be downloaded and installed free of charge here.

Attention:
If you have booked your flight with one of our partner airlines, it is not possible to book an online Rail&Fly ticket at eurowings.com.

 Note:
If your booking has an etix® ticket number or if you have booked your Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency regarding this matter.

Frequently asked questions relating to the topic: Rail travel

Can I add services to my booking later?

Yes, you can edit your booking and add the following extra services up to 30 minutes before departure, whether you do it online, on your mobile phone, by phone or at one of our airport counters:

  • Regular, excess and special luggage (golfing equipment, bicycles and sports equipment such as surfboards, snowboards, bodyboards, diving gear, and sail and hang gliders)
  • Transport of pets
  • Seat reservations
  • Boarding and disembarking assistance for hearing or visually impaired passengers and travellers with restricted mobility
  • Boarding with a wheelchair
  • Assistance for passengers with restricted mobility from check-in to the aircraft, including assistance with steps to aircraft
  • Train connections to airport

Please be aware that space restrictions prevent us from transporting unlimited amounts of special baggage. Once our space is used up, you will no longer be able to select this service.

Fare upgrade

Up to 72 hours before departure, you can still upgrade your fare by telephone or at our counters. There will be no processing charge if you do this by phone.

  Note: Do you have an etix® ticket number instead of a booking number? Did you book your Eurowings flight through a travel agent or one of our partner airlines? Did you book a flight with a partner airline at eurowings.com? If so, please contact the relevant airline or your travel agent.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.
 

How do you book a Rail&Fly online ticket?

Want to take a convenient train to the airport for your flight? If so, step 2 of the booking process gives you the option of booking a Rail&Fly online ticket.

  • Enter your preferred departure and arrival stations under "Additional services" > "Rail & Fly".
  • Now choose whether you wish to buy a train ticket just for the outgoing journey or for both the outgoing and the return journey. The ticket can only be booked for the group as a whole, not for individual passengers. Infants up to two years of age travel free of charge if accompanied by their parents or grandparents.
  • Please enter the contact information associated with one passenger's ID card (BahnCard, EC or credit card) for identification on the train. This information is not collected for the purpose of paying for the tickets.
  • You will receive an email from us with your booking confirmation and a link.
  • Click on this link to print the Rail&Fly online ticket (we regret that it is not possible to post this to you.)

For information about the scope of validity, read this FAQ.

Already completed your booking, but want to go back and add the ticket? You will find useful information about booking additional services at a later date here.

Attention:
It is not possible to book Rail&Fly online tickets at eurowings.com for flights operated by our partner airlines.

 Note:
Does your booking have an etix® ticket number? Did you book a Eurowings flight through one of our partner airlines or your travel agent? If so, please contact the relevant airline or travel agent to ask about this.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

Can I add Rail&Fly online tickets to an existing booking?

Yes, you can edit your booking at a later date in the "My flight" area. It is also the case here that tickets can only be bought for all travellers, not for individual group members.

Further information on booking additional services at a later date can be found here.

Attention:
Unfortunately, it is not possible to book Rail&Fly online tickets at eurowings.com for flights operated by our partner airlines. Our current partner airlines are Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

 Note:
If your ticket has an etix® ticket number or if you have booked a Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency regarding this matter.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

For which flights can I book a Rail&Fly online ticket?

Validity

  • Rail&Fly tickets may only be bought online and for international flights either departing from or arriving in Germany.
  • Rail&Fly tickets cannot be booked if the airport chosen as the destination of your return flight is different from the airport you are departing from.
  • The Rail&Fly offer is not valid for domestic German flights, connecting flights or flights to and from Amsterdam, Brussels, Paris, Salzburg, Vienna or Zurich.
  • Train tickets may only be booked for routes that are paid for in euros.

Attention:
Rail&Fly online tickets unfortunately cannot be booked at eurowings.com for flights operated by our partner airlines.

 Note:
If you have an etix® ticket number or if you have booked a Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant airline or your travel agency in connection with this matter.
All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

What do I need to know before adding a Rail&Fly ticket to my booking?

Would you like to ensure your journey to the airport is quick and comfortable? If so, you can book your train ticket to the airport with us even after you have booked your flight. As usual, you can choose between a return ticket and a single ticket to the airport. It is not possible to book a train ticket for the return leg of the journey only. Rail&Fly tickets cannot be booked if the airport chosen as the destination of your return flight is different from the airport you are departing from.

Please note that if you have made a group flight booking, train tickets may only be booked for all passengers and not for individual passengers.

Exception:
If you choose a one-way journey when booking your flight, it is not possible to add a return journey at a later date.

Click here for more information.

 Note:
If your international Eurowings flight booking has an etix® ticket number or if you have booked your Eurowings flight with one of our partner airlines or in a travel agency, please contact the relevant partner airline or your travel agency to add a Rail&Fly ticket to your booking. Our current partner airlines are Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

Type of service

Description

Short and medium-haul route

(Charges per person and flight segment)

Long-haul route

(Charges per person and flight segment)
 

Service for disabled passengers

   
BLND Boarding and disembarking assistance for visually impaired passengers no charge no charge
DEAF Boarding and disembarking assistance for deaf passengers and sign language users no charge no charge
WCHR Assistance for passengers with impaired mobility on airport apron no charge no charge
WCHS Assistance for passengers with impaired mobility on aircraft steps no charge no charge
WCHC Carrying passengers with impaired mobility to seat on aircraft no charge no charge
WCMP Transport of manually operated wheelchair no charge no charge
WCBD Transport of a motorised wheelchair operating on dry batteries no charge no charge
Assistance dog Transport of a assistance dog no charge no charge
       
 

Carriage of baggage

   
BAG Reduced baggage surcharge for a maximum of one item of checked luggage €15 / £14 / CHF 20 / $21 / CZK 420 / SEK 150 / NOK 123 / PLN 63 / HUF 4,950 €30 / £27 / CHF 40 / $42 / CZK 840 / SEK 300 / NOK 246 / PLN 126 / HUF 9,900 / AED 151 / THB 1,351
BAG (BM) Baggage surcharge for a maximum of one item of checked luggage €30 / £27 / CHF 40 / $42 / CZK 840 / SEK 300 / NOK 246 / PLN 126 / HUF 9,900 €60 / £54 / CHF 79 / $83 / CZK 1,680 / SEK 600 / NOK 492 / PLN 252 / HUF 19,800 HUF / AED 303 / THB 2,701
BAG 2 - 5 Baggage surcharge per additional item of checked luggage €75 / £68 / CHF 99 / $104 / CZK 2,100 / SEK 750 / NOK 615 / PLN 345 / HUF 24,750 €150 / £135 / CHF 198 / $209 / CZK 4,200 / SEK 1,500 / NOK 1,230 / PLN 630 / HUF 49,500 / AED 756 / THB 6,753
XBA/XMA Excess luggage surcharge for the first item of luggage of up to 9 kg of excess weight €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500 €100 / £90 / CHF 132 / $139 / CZK 2,800 / SEK 1,000 / NOK 820 / PLN 420 / HUF 33,000 / AED 504 / THB 4,502
XBB-XBE/MBXME Excess luggage surcharge for additional items of excess luggage of up to 9 kg of excess weight €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500 €100 / £90 / CHF 132 / $139 / CZK 2,800 / SEK 1,000 / NOK 820 / PLN 420 / HUF 33,000 / AED 504 / THB 4,502
SKI Transport of ski equipment weighing up to max. 30 kg (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as sticks and ski/snowboarding boots (depending on availability) no charge no charge
WEAP Transport of sports weapons per item (incl. ammunition) €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500 €100 / £90 / CHF 132 / $139 / CZK 2,800 / SEK 1,000 / NOK 820 / PLN 420 / HUF 33,000 / AED 504 / THB 4,502
GOLF Transport of golf equipment per set €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500 €100 / £90 / CHF 132 / $139 / CZK 2,800 / SEK 1,000 / NOK 820 / PLN 420 / HUF 33,000 / AED 504 / THB 4,502
BIKE Transport of bicycle (packed securely for transport) per bike
Packing material is not provided by us (depending on availability)
€50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500 €100 / £90 / CHF 132 / $139 / CZK 2,800 CZK / SEK 1,000 / NOK 820 / PLN 420 / HUF 33,000 / AED 504 / THB 4,502
SPEQ Transport of the following specialised equipment: bodyboard, surfboard, sailboard/hang-glider, diving equipment (depending on availability) €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 230 / HUF 16,500 €100 / £90 / CHF 132 / $139 / CZK 2,800 / SEK 1,000 / NOK 820 / PLN 420 / HUF 33,000 / AED 504 / THB 4,502
 

 Please note:

If your booking consists of an etix® ticket number and/or a Eurowings flight booked via one of our partner airlines or at a travel agency, luggage rules may vary. Please contact the relevant airline or travel agency for more information.
   
       
 

Specific services

   
ADD Service surcharge levied on a booking or booking change (flight date) in line with Article 5.2.3 of the GCC, as booked via the call centre, at our airport sales desk or through a commercial agent €20 / £18 / CHF 26 / $28 / CZK 560 / SEK 200 / NOK 164 / PLN 92 / HUF 6,600 (per booking, not per person and per journey) €20 / £18 / CHF 26 / $28 / CZK 560 / SEK 200 / NOK 164 / PLN 92 / HUF 6.600 / AED 101 / THB 900 plus difference in current flight price
RBK Charge for a change to the flight date up to 30 minutes before departure €65 / £59 / CHF 86 / $90 / CZK 1,820 / SEK 650 / NOK 533 / PLN 273 / HUF 21,450 plus difference in current flight price €90 / £81 / CHF 119 / $125 / CZK 2.520 / SEK 900 / NOK 738 / PLN 378 / HUF 29.700 / AED 454 / THB 4.052 zzgl. Differenz zum aktuellen Flugpreis plus difference in current flight price
NC1 Change of name per person and per booking €65 / £59 / CHF 86 / $90 / CZK 1,820 / SEK 650 / NOK 533 / PLN 273 / HUF 21,450 plus difference in current flight price €120 / £108 / CHF 158 / $167 / CZK 3,360 / SEK 1,200 / NOK 984 / PLN 504 / HUF 39,600 / AED 605 / THB 5,403 plus difference in current flight price
PETC Transport of pets up to 8 kg in an appropriate container (Containers for transporting pets are not provided by us) €40 / £36 / CHF 53 / $56 / CZK 1,120 / SEK 400 / NOK 328 / PLN 184 / HUF 13,200 (no additional charge for assistance dogs) not available (assistance dogs available, no charge)
TAFR Surcharge per payment by credit card or Paypal (e.g. in the case of adding luggage or purchasing flight vouchers) 2% of the payment amount (for domestic German flights plus VAT) 2% of the payment amount
TAFG Surcharge for payments by credit card for group bookings per person and leg 2% of the payment amount (for domestic German flights plus VAT) 2% of the payment amount
INF Service charge per leg for children up to 2 years of age €15 / £14 / CHF 20 / $21 / CZK 420 / SEK 150 / NOK 123 / PLN 69 / HUF 4,950 €75 / £68 / CHF 99 / $104 / CZK 2,100 / SEK 750 / NOK 615 / PLN 315 / HUF 24,750 / AED 378 / THB 3,377
UM Supervision of children between 5 and 11 travelling alone (unaccompanied minor service in accordance with Article 21) only within Germany and on flights from Germany to Zurich and Vienna €50 / £45 / CHF 66 / $70 / CZK 1,400 / SEK 500 / NOK 410 / PLN 210 / HUF 16,500 not available
Pushchairs Transport of pushchairs on airport apron, on aircraft steps, in the airport no charge no charge
SEF Seat reservation – standard (Middle seat) €8 / £7 / CHF 11 / $11 / CZK 224 / SEK 80 / NOK 66 / PLN 34 / HUF 2,640 €10 / £9 / CHF 13 / $14 / CZK 280 / SEK 100 / NOK 82 / PLN 46 / HUF 3.300 / AED 50 / THB 450
SEF Seat reservation – standard (Aisle or window) €12 / £11 / CHF 16 / $17 / CZK 336 / SEK 120 / NOK 98 / PLN 50 / HUF 3,960 €20 / £18 / CHF 26 / $28 / CZK 560 / SEK 200 / NOK 164 / PLN 84 / HUF 6,600 / AED 101 / THB 900
SEF Seat reservation with more legroom (in BASIC fare) €20 / £18 / CHF 26 / $28 / CZK 560 / SEK 200 / NOK 164 / PLN 84 / HUF 6,600
(including snack & drink)
€90 / £81 / CHF 119 / $125 / CZK 2.520 / SEK 900 / NOK 738 / PLN 378 / HUF 29.700 / AED 454 / THB 4.052
SEF Seat reservation with more legroom (in SMART fare) no charge
(including snack & drink)
€50 / £45 / CHF 66 / $70 / CZK 1.400 / SEK 500 / NOK 410 / PLN 210 / HUF 16.500 / AED 252 / THB 2.251
  Extra seat: empty middle seat (valid for the transport of musical instruments larger than a guitar) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the flight fare on the day the private seat is booked) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the flight fare on the day the private seat is booked)
       
 

Other charges

   
CBF Flat-rate compensation per returned direct debit €7.65 / £7 / CHF 10 / $11 / CZK 214 / SEK 77 / NOK 63 / PLN 35 / HUF 2,525 €7,65 / £7 / CHF 10 / $11 / CZK 214 / SEK 77 / NOK 63 / PLN 35 / HUF 2.525 / AED 39 / THB 344
CXL/RBK
flex
Charge-incurring booking change and cancellation in fares with the Flex option in line with Article 19.4.3 €75 / £68 / CHF 99 / $104 / CZK 2,100 / SEK 750 / NOK 615 / PLN 345 / HUF 24,750 €90 / £81 / CHF 119 / $125 / CZK 2,520 / SEK 900 / NOK 738 / PLN 378 / HUF 29,700 / AED 454 / THB 4,052

ERRORS & OMISSIONS EXCEPTED.

For further information please consult our General Conditions of Carriage.

Our fares at a glance

   

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our comfort fare
  Collect miles - Boomerang Club or Miles & More
          Increased mileage credit, including HON Circle miles
  Snack & drink From €6       À la carte catering
  1 bag up to 23 kg €15
if booked online
       
  2nd bag up to 23 kg €75
if booked online
€75
if booked online
   
  Preferred seating
(Middle Seat)
€8       Throughout the 
Airbus fleet in rows 1-3
  Preferred seating
(Aisle or window)
€12       Throughout the 
Airbus fleet in rows 1-3
  Seat with more legroom
Snack & drink included
€20
where available
Where available
  Throughout the 
Airbus fleet
  Adjacent seat free            
  Lounge access Lounge access at select airports for HON and SEN Lounge access at select airports for HON, SEN and FTL
Lounge access at select airports
  Reserved
hand luggage compartment
           
  Priority check-in
and boarding
           
  Access to security fast lane           At select airports
  Booking changes Surcharge Free with Flex option * Free with Flex option *
  Cancellation     Free with Flex option * Free with Flex option *
  Extras
Special luggage and sport equipment
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)
   

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our Premium fare
  Collect miles - Boomerang Club or Miles & More
          Mileage credit, including HON Circle miles
  SMART-Meals       One warm and one cold meal incl.     À la carte catering
  Sky-Meals
(Six meals to chose from)
Sky-Meal from €7,90
  Can be added to SMART-Meals     À la carte catering
  À la carte catering            
  1 bag up to 23 kg €30
if booked online
       
  2nd bag up to 23 kg €150
if booked online
€150
if booked online
   
  Preferred seating
(Middle seat)
€10       Throughout the 
Airbus fleet in rows 1-3
  Preferred seating
(Aisle or window)
€20       Throughout the 
Airbus fleet in rows 1-3
  Seat with more legroom
€90
where available
€50
where available
   
  Premium seating in the exclusive area        
  More legroom and a comfortably adjustable backrest included        
  Lounge access   Lounge access at select airports for HON, SEN and FTL
Lounge access at select airports
  Reserved
hand luggage compartment
           
  Priority check-in
and boarding
           
  Access to security fast lane           At select airports
  Booking changes Surcharge Free with Flex option * Free with Flex option *
  Cancellation     Free with Flex option * Free with Flex option *
  Extras
Special luggage and sport equipment
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)
Surcharge **
(price depends on service)
  WINGS Entertain Surcharge * Surcharge *  
  WINGS Connect Surcharge * Surcharge * Surcharge *

     Included           
 
     Cannot be added

* Can be added for a surcharge; free booking changes and cancellation possible until the end of the departure date
** Where available

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etix® is an electronic ticket that replaces paper tickets. It has a 13-digit number in addition to your booking code. You receive this etix® ticket number under certain circumstances, for example if you book through the Lufthansa website or a travel agent. It is saved for you in the etix® database. When you present your etix® ticket number and a photo ID, you will receive your boarding pass.

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The connection between ${originairport} and ${destinationairport} is carried out by our partner, Condor. You can book your flight directly with Condor. Would you like to be automatically redirected to Condor?

When flying from, to or over certain countries* airlines are required by law to collect certain data through the Advance Passenger Information System (APIS) and to forward it to the authorities of those countries prior to the flight.

The following information is required:

  • Title
  • First name and surname
  • Date and country of birth
  • Gender
  • Nationality
  • Passport information
     

Additional APIS information is required for entry into the USA:

  • Destination airport
  • Destination street
  • Destination city
  • Destination state

Passengers who book online can enter this information immediately after completing their booking. Any missing information can be added later by going to 'My Eurowings'.

To avoid unnecessary delays at the check-in counter, we recommend that you submit the APIS information as early as possible using our online form.

Please note that you may not be permitted to travel if the information is not complete.

* United Kingdom, United States of America, Mauritius, Dominican Republic, Thailand, United Arab Emirates, Cuba

Travelling with children

We can only transport children under the age of 12 at the time of travel if they travel with a responsible companion who has reached majority. Children and the accompanying adult must belong to the same booking (with the same booking number). If this is not the case, please contact our call centre no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse carriage.
On direct flights within Germany, childen ages 5 through 11 may travel with Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call centre or at one of our airport counters. Online booking is excluded.

More information about travelling with children.

  Important: the valid age is that on the date of the last flight in the booking.  

Travelling with infants

We can only transport children under the age of 12 at the time of travel if they travel with a responsible companion who has reached majority. Children and the accompanying adult must belong to the same booking (with the same booking number). If this is not the case, please contact our call centre no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse carriage.
On direct flights within Germany, childen ages 5 through 11 may travel with Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call centre or at one of our airport counter. Online booking is excluded.

More information about travelling with children.

  Important: the valid age is that on the date of the last flight in the booking.

Partner Airlines

Airline Airline code Website Baggage policy
Lufthansa LH www.lufthansa.com click here
Germanwings 4U www.eurowings.com click here
SWISS LX www.swiss.com click here
Austrian Airlines OS www.austrian.com click here
Brussels Airlines SN www.brusselsairlines.com click here
Condor DE www.condor.com click here
United Airlines UA www.united.com click here
Air Canada AC www.aircanada.com click here
All Nippon Airways NH www.anaskyweb.com click here