We can only transport children under the age of 12 on the date of travel if they travel with a responsible adult companion. Children and the accompanying adult must be on the same booking (with the same booking number). If this is not the case, please contact our call center no later than 3 days before departure.
In the event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse to transport the child. On direct flights within Germany, children ages 5 through 11 may travel on Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.
Infants and toddlers under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).
Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call center or at one of our airport counters. Online booking is not an option.
More information about traveling with children.
Important: the valid age is that on the date of the last flight in the booking.
We can only transport children under the age of 12 on the date of travel if they travel with a responsible adult companion. Children and the accompanying adult must be on the same booking (with the same booking number). If this is not the case, please contact our call center no later than 3 days before departure.
In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse to transport a child. On direct flights within Germany, children ages 5 through 11 may travel on Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.
Infants and toddlers under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).
Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call center or at one of our airport counters. Online booking is not an option.
More information about traveling with children.
Important: the valid age is that on the date of the last flight in the booking.
Baggage
| Description | Type of service | Short and medium-haul route (Charges per person and flight segment) | Long-haul route (Charges per person and flight segment) |
|---|---|---|---|
| Reduced baggage surcharge for one checked baggage item maximum | BAG | from € 15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 (depending on route) | € 50 € / £44 / CHF 60 / $60 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100 |
| Baggage surcharge for one checked baggage item maximum | BAG (BM) | €30 / £26 / CHF 35 / $35 / CZK 771 / SEK 307 / NOK 286 / PLN 129 / HUF 9,571 (depending on route) | €60 / £53 / CHF 69 / $70 / CZK 1,543 / SEK 615 / NOK 572 / PLN 258 / HUF 19,142 / AED 283 / THB 2,500 |
| Baggage surcharge per additional checked baggage item | BAG 2 | not available | €90 / £79 / CHF 100 / $100 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700 |
| Baggage surcharge per additional checked baggage item | BAG 2 - 5 | UNSUPPORTED PLACEHOLDER: CMS.BAG 2- 5 | not available |
| Baggage surcharge per additional checked baggage item | BAG 3 - 5 | not available | 150 € / £131 / CHF 174 / $175 / CZK 3,857 / SEK 1,536 / NOK 1,430 / PLN 645 / HUF 47,854 / AED 707 / THB 6,200 |
| Excess baggage surcharge for the first baggage item up to 9 kg in excess weight | XBA/XMA | 50 € / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 | 100 € / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200 |
| Excess baggage surcharge for additional baggage items up to 9 kg in excess weight | XBB-XBE/MBXME | 50 € / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 | 100 € / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200 |
| Transport of ski equipment weighing up to 32 kg maximum (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as poles and ski/snowboarding boots (depending on availability) | SKI | no charge | no charge |
| Transport of sporting firearms per item (incl. ammunition) up to 32 kg | WEAP | €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 | €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200 |
| Transport of set of golf equipmentup to 32 kg | GOLF | €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 | €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200 |
| Transport of bicycle (packed securely for transport) for each bicycle Packing material is not provided by us (depending on availability) up to 32 kg | BIKE | €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 | €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200 |
| Transport of the following specialized equipment up to 32 kg: bodyboard, surfboard, sailboard/hang-glider, diving equipment (depending on availability) | SPEQ | €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 | €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200 |
Please note:
If your booking consists of an etix® ticket number and/or a Eurowings flight booked through one of our partner airlines or at a travel agency, baggage rules may vary. Please contact the relevant airline or travel agency for more information.
Service for disabled passengers
| Description | Type of service | Short and medium-haul route (Charges per person and flight segment) | Long-haul route (Charges per person and flight segment) |
|---|---|---|---|
| Boarding and deplaning assistance for visually impaired passengers | BLND | no charge | no charge |
| Boarding and deplaning assistance for deaf passengers and sign language users | DEAF | no charge | no charge |
| Assistance for passengers with impaired mobility on airport ramp | WCHR | no charge | no charge |
| Assistance for passengers with impaired mobility on aircraft steps | WCHS | no charge | no charge |
| Carrying passengers with impaired mobility to seat on aircraft | WCHC | no charge | no charge |
| Transport of manually operated wheelchair | WCMP | no charge | no charge |
| Transport of a motorized wheelchair operating on dry batteries | WCBD | no charge | no charge |
| Transport of an assistance dog | Assistance dog | no charge | no charge |
Special services
| Description | Type of service | Short and medium-haul route (Charges per person and flight segment) | Long-haul route (Charges per person and flight segment) |
|---|---|---|---|
| Additional service fee charged on a booking or booking change (flight date) as per Article 5.2.3 of the GCC, if booked through the call center, at our airport sales desk or through a commercial agent | ADD | €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 (per booking, not per person and per journey) | €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900 plus difference in current flight price |
| Call centre service fee when subsequently booking additional services that can be booked online (e.g. additional luggage) | RAD | €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 (per booking, not per person and per journey) | €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 / AED 47 / THB 500 (per booking, not per person and per journey) |
| Fee for changing flight date before web check-in closes | RBK | €70 / £61 / CHF 81 / $82 / CZK 1,800 / SEK 717 / NOK 667 / PLN 301 / HUF 22,332 (plus difference in current flight price) | €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700 (plus difference in current flight price) |
| Fee for name change, per person and per booking | NC1 | €70 / £61 / CHF 81 / $82 / CZK 1,800 / SEK 717 / NOK 667 / PLN 301 / HUF 22,332 plus difference in current flight price | €120 / £105 / CHF 139 / $140 / CZK 3,086 / SEK 1,229 / NOK 1,144 / PLN 516 / HUF 38,283 / AED 566 / THB 5,000 plus difference in current flight price |
| Transport of pets up to 8 kg in an appropriate carrier (we do not provide carriers for transporting pets) | PETC | €55 / £48 / CHF 64 / $64 / CZK 1,414 / SEK 563 / NOK 524 / PLN 237 / HUF 17,546 (no additional charge for assistance dogs) | not available (assistance dogs available, no charge) |
| Service charge per leg for children up to 2 years of age | INF | €19 / £17 / CHF 22 / $22 / CZK 489 / SEK 195 / NOK 181 / PLN 82 / HUF 6,061 | €75 / £66 / CHF 87 / $87 / CZK 1,929 / SEK 768 / NOK 715 / PLN 323 / HUF 23,927 / AED 353 / THB 3,100 |
| Supervision of children between 5 and 11 traveling alone (unaccompanied minor service in accordance with Article 21) only within Germany and on flights from Germany to Zurich and Vienna | UM | €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 | not available |
| Transport of strollers on airport ramp, on aircraft steps, in the airport | Pushchairs | no charge | no charge |
| Seat reservation – standard | SEF | from €4 / £4 / CHF 5 / $5 / CZK 103 / SEK 41 / NOK 38 / PLN 17 / HUF 1,276 (depending on route) | €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900 |
| Seat reservation – standard for subsequent bookings at the airport desk | SEF | €15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 | €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900 |
| Seat reservation with more legroom (in BASIC fare, including snack & drink) | SEF | from €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 (depending on route) | €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700 |
| Seat reservation with more legroom (in BASIC fare, including snack & drink) for subsequent bookings at the airport desk | SEF | €35 / £31 / CHF 41 / $41 / CZK 900 / SEK 359 / NOK 334 / PLN 151 / HUF 11,166 | €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700 |
| Seat reservation with more legroom (in SMART fare, including snack & drink) | SEF | from €4 / $5 / CHF 5 / £4 / CZK 103 / SEK 41 / NOK 38 / PLN 17 / HUF 1,276 (depending on route) | €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100 |
| Seat reservation with more legroom (in SMART fare, including snack & drink) for subsequent bookings at the airport desk | SEF | €15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 | €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100 |
| Extra seat: empty center seat (valid for the transport of musical instruments larger than a guitar) | Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the fare on the day the private seat is booked) | Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the fare on the day the private seat is booked) |
Other charges
| Description | Type of service | Short and medium-haul route (Charges per person and flight segment) | Long-haul route (Charges per person and flight segment) |
|---|---|---|---|
| Save Your Price | SYP | €2 / £2 / CHF 2 / $2 / CZK 51 / SEK 20 / NOK 19 / PLN 9 / HUF 638 | €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 / AED 47 / THB 500 |
| Processing fee per returned direct debit | CBF | €7,65 / £7 / CHF 9 / $9 / CZK 197 / SEK 78 / NOK 73 / PLN 33 / HUF 2,441 | €7,65 / £7 / CHF 9 / $9 / CZK 197 / SEK 78 / NOK 73 / PLN 33 / HUF 2,441 / AED 36 / THB 400 |
| Booking changes and cancellations subject to fees with Flex option fares as per Article 19.1.1 ABB | CXL/RBK flex | €75 / £66 / CHF 87 / $87 / CZK 1,929 / SEK 768 / NOK 715 / PLN 323 / HUF 23,927 | €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700 |
Eurowings accepts no responsibility for the accuracy of this information.
For more information please consult our General Conditions of Carriage.
| Services | BASIC Our budget fare | SMART Our standard fare | BIZclass Our Premium fare |
|---|---|---|---|
| Collect miles - Boomerang Club or Miles & More | including HON Circle miles | ||
| Snack & drink | From €6 | À la carte catering | |
| 1 bag up to 23 kg | from €15 | See baggage up to 32 kg | |
| 2nd bag up to 23 kg | €75 | €75 | See baggage up to 32 kg |
| 1 bag up to 32 kg | |||
| 2nd bag up to 32 kg | |||
| Hand luggage up to 8kg | 2 items of hand luggage | ||
| Preferred seating | from €4 | ||
| Seat with more legroom | from €10 | from €4 | |
| Adjacent seat free | |||
| Lounge access | Lounge access at select airports | ||
| Reserved | |||
| Priority check-in | |||
| Priority boarding | |||
| Access to security fast lane | At select airports | ||
| Booking changes | Surcharge | Free with Flex option1 | Free with Flex option1 |
| Cancellation | Free with Flex option1 | Free with Flex option1 | |
| Extras | Surcharge2 | Surcharge2 | Surcharge2 |
| Ski equipment | depending on availability7 | depending on availability7 | depending on availability7 |
Key
- Included
- Cannot be added
| Services | BASIC Our budget fare | SMART Our standard fare | BEST Our comfort fare | BIZclass Our premium fare |
|---|---|---|---|---|
| Collect miles - Boomerang Club or Miles & More | including HON Circle miles | |||
| Catering | Surcharge | SMART-Meals (a warm and a cold meal) incl. drink | BEST-Meals (a warm and a cold meal) incl. drinks | Exquisite menus at an excellent service |
| Sky-Meals | Sky-Meal from €7,90 | Can be added to SMART-Meals from €7,90 | Can be added to BEST-Meals from €7,90 | |
| 1 bag up to 23 kg | €50 | See baggage up to 32 kg | ||
| 2nd bag up to 23 kg | €150 | €150 | See baggage up to 32 kg | |
| 1 bag up to 32 kg | ||||
| 2nd bag up to 32 kg | ||||
| Hand luggage up to 8kg | 2 items of hand luggage | 2 items of hand luggage | ||
| Preferred seating | €20 | |||
| Seat | Standard seat | Standard seat | Comfort seat with more legroom and generously adjustable backrest | Premium lie-flat seat in exclusive area |
| More legroom and a comfortably adjustable backrest included | € 90 | € 50 | Two-metre-long bed with a horizontal lying surface | |
| Lounge access | Lounge access at selected airports | |||
| Reserved | ||||
| Priority check-in | ||||
| Priority boarding | ||||
| Access to security fast lane | At select airports | |||
| Booking changes | Surcharge | Free with Flex option1 | Free with Flex option1 | Free with Flex option1 |
| Cancellation | Free with Flex option1 | Free with Flex option1 | Free with Flex option1 | |
| Extras | Surcharge2 | Surcharge2 | Surcharge2 | Surcharge2 |
| Ski equipment | depending on availability7 | depending on availability7 | depending on availability7 | depending on availability7 |
| In-flight entertainment | €9,90 | €9,90 | ||
| WiFi on board | Surcharge2 | Surcharge2 | Surcharge2 | Surcharge2 |
Key
- Included
- Cannot be added
Footnote list
1 Can be added for a surcharge; free booking changes and cancellation possible until the end of the departure date
2 Where available
3 Lounge access at select airports for HON, SEN and FTL
4 Inclusive for for HON, SEN and FTL
5 Inclusive for HON and SEN
6 The seat reservation option (with extra legroom) applies exclusively to selected flights and depends on the route and availability. This offer may not be available on some of the following aircraft: A319, A320, B737, B738, Q400, E190.
7 Transport of ski equipment weighing up to max. 32 kg (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as sticks and ski/snowboarding boots
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etix® is an electronic ticketing service that replaces paper tickets. It has a 13-digit number in addition to your booking code. You receive this etix® ticket number under certain circumstances, for example if you book your flight on the Lufthansa website or through a travel agent. It is saved for you in the etix® database. When you present your etix® ticket number and a photo ID, you will receive your boarding pass.
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When flying from, to or over certain countries*, airlines are required by law to collect certain data through the Advance Passenger Information System (APIS) and to forward it to the authorities of those countries before the flight begins.
The following information is required:
- Title
- First and last name
- Date and country of birth
- Gender
- Nationality
- Passport information
Additional APIS information is required for entry into the United States:
- Country of residence
- Destination airport
- Complete address of your destination (street, city, postal code, state/province, country)
Passengers who book online can enter this information immediately after completing their booking. Any missing information can be added later by going to 'My Eurowings'.
To avoid unnecessary delays at the check-in counter, we recommend that you submit the APIS information as early as possible using our online form.
Please note that you may not be permitted to travel if the information is not complete.
Footnote list
* United Kingdom, United States of America, Mauritius, Dominican Republic, Thailand, Cuba
| Airline | Airline code | Website | Baggage policy |
|---|---|---|---|
| Lufthansa | LH | www.lufthansa.com | Lufthansa baggage policy |
| Germanwings | 4U | www.eurowings.com | Germanwings baggage policy |
| SWISS | LX | www.swiss.com | SWISS baggage policy |
| Austrian Airlines | OS | www.austrian.com | Austrian Airlines baggage policy |
| Brussels Airlines | SN | www.brusselsairlines.com | Brussels Airline baggage policy |
| Condor | DE | www.condor.com | Condor baggage policy |
| United Airlines | UA | www.united.com | United Airlines baggage policy |
| Air Canada | AC | www.aircanada.com | Air Canada baggage policy |
| All Nippon Airways | NH | www.anaskyweb.com | All Nippon Airways baggage policy |
Web check-in is currently only available on our long-haul flights to Mauritius and Bangkok.
You can check in online 72 hours before departure here. Web check-in closes 90 minutes before departure.
Web check-in is currently unavailable on our long-haul flights to USA, Havanna, Varadero, Cancun, Montego Bay, Puerto Plata, Punta Cana and Windhoek .
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.
* Please note that it is not possible to print a board card for these flights.
Web check-in is currently only available on our long-haul flights to Mauritius and Bangkok. You can check in online 72 hours before departure here. Web check-in usually closes 90 minutes before departure. Here you can check the exact times for the web and mobile check-in at your departure airport.
Web check-in is currently unavailable on our long-haul flights to USA, Havanna, Varadero, Cancun, Montego Bay, Puerto Plata, Punta Cana and Windhoek .
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.
*Please note that a printout of the boarding pass is not possible for these flights.
The charges for the following services depend on your selected route:
- First piece of luggage up to 23 kg
- Seat reservation with more legroom (BASIC fare)
- Seat reservation with more legroom (SMART fare)
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The opening and closing times for web and mobile check-in may vary depending on the departure airport. You can review the exact web and mobile check-in times for your departure airport here.
Information about long-haul flights
Web check-in is currently only available for flights to/from Mauritius.
Unfortunately web check-in is currently unavailable for flights to/from Mauritius and Bangkok.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.
* Please note that it is not possible to print a board card for these flights.
Booking changes, name changes and booking additional services:
You can only make booking and name changes as well as book additional services (e.g. adding baggage) via the website until web and mobile check-in closes at your departure airport.