Yes, we can carry up to five passengers with wheelchairs per flight (not applicable for flights to and from the U.S.), provided that the mobility aids do not have wet-cell batteries or unsealed or non-leakproof batteries. Larger groups can only be carried if this is arranged with us in advance.
If your wheelchair is battery-powered and has leakproof dry-cell or gel batteries, you must ensure that the battery is not connected or ready for use, and that the poles are insulated and protected from short-circuiting. The battery must also be attached securely to the wheelchair. Naturally, we will be happy to transport your mobility aids free of charge.
Reporting wheelchairs online
We recommend that you report your wheelchair to us when you book your flight, either with our mobile services or online:
Adding a wheelchair at a later date
You can also add your wheelchair to your booking up to before web check-in closes before departure, either online or using our mobile services:
More information on adding services at a later date can be found here.
If you would like to book additional services by phone, or if you have any questions, our employees at our call center will be happy to assist you.
All regulations apply to Eurowings flights with an EW flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.
Naturally, you can transport your wheelchair free of charge on Eurowings flights booked with one of our partner airlines or through a travel agency. For more information, please contact the relevant airline or your travel agency.