Frequently asked questions
Topic: Damaged and lost luggage, Baggage & carry-on items, Carry-on items, Luggage – luggage dimensions, oversized luggage, safety regulations, Sports equipment and special baggage
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Are there any restrictions at Eurowings on the amount, size and weight of carry-on items?
Each passenger may bring one carry-on item with a maximum weight of 8 kg and maximum dimensions of 55 x 40 x 23 cm on board. This excludes folding garment bags as carry-ons, which may measure up to 57 x 54 x 15 cm.
On fully booked flights, we may ask you to check in your hand luggage. This is free of charge as long as you have met all hand luggage requirements. In this case you will be able to retrieve your hand luggage on arrival at luggage claim. Due to capacity constraints, we cannot guarantee that BASIC passengers will be able to bring their hand luggage into the cabin. We recommend the SMART fare to guarantee that you can take your hand luggage into the cabin.
If you have booked the BIZclass fare, you may bring two items of hand luggage into the cabin.
Larger or heavier items of luggage that do not comply with the above requirements must be checked in at the check-in counter.
Hand luggage that is too large or too heavy will be collected at the gate and transported in the hold as check-in luggage, for which a fee is payable. Please note that these regulations are strictly enforced during the boarding process. The fees charged at the gate are significantly higher than booking online and can only be paid by Maestro or credit card.
This is not only for your convenience, but above all for the safety of you and other passengers.
Please note that you must remove any dangerous goods, any medication and all valuables such as laptops, mobile phones, tablets, documents, identification papers and jewellery from your luggage when it is transported in the hold.
All regulations apply to Eurowings flights with an EW flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW flight number, the conditions of the specific airline apply and can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.