Accessible travel

The most frequently asked questions

  • Expectant mothers can fly safely up to and including the 36th week of pregnancy without increasing their health risk, provided there have been no complications during the pregnancy. For the safety of the mother and the unborn child, expectant mothers may no longer fly after this time.

    Women should avoid flying during pregnancy if they:

    • Are expecting a multiple birth
    • Have previously suffered a miscarriage
    • Have heart disease or a circulatory disorder

    There is an increased risk of thrombosis throughout pregnancy.

    In order to avoid other possible risks, we recommend that you consult your physician before flying.

  • Yes, you can edit your booking and add the following extra services up to before web check-in closes before departure, whether you do it online, on your mobile phone, by phone or at one of our airport counters:

    • Regular, excess and special baggage (golfing equipment, bicycles and sports gear such as surfboards, snowboards, bodyboards, diving gear, and sail and hang gliders)
    • Transport of pets
    • Seat reservations
    • Boarding and deplaning assistance for hearing or visually impaired passengers and travelers with restricted mobility
    • Boarding with a wheelchair
    • Assistance for passengers with restricted mobility from check-in to the aircraft, including assistance with steps to aircraft
    • Train connections to airport

    Please be aware that space restrictions prevent us from transporting unlimited amounts of special baggage. Once our space is used up, you will no longer be able to select this service.

    Fare upgrade

    Up to 72 hours before departure, you can still upgrade your fare by phone or at our counters. There will be no processing charge if you do it by phone.

    Note:

    Do you have an etix® ticket number instead of a booking number? Did you book your Eurowings flight through a travel agent or one of our partner airlines? Did you book a flight with a partner airline at eurowings.com? If so, please contact the specific airline or your travel agent.
    All regulations apply to Eurowings flights with an EW or 4U flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW or 4U flight number, the conditions of the specific airline apply and can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

  • Passengers with disabilities board the plane first as a matter of course. If you and your companion need additional help when checking in, boarding or on the way to your seat, we are on hand to assist. Naturally, these additional services are available free of charge.

    Adding more services

    In the second booking step, various assistance options can be added to your booking under "More services". There you can also report that you are bringing a wheelchair. However, you can also modify your booking and add more services at a later date up to before web check-in closes before departure in the "My flight" section.

    More information on adding services to your booking at a later date can be found here.

    If you have any other questions, our expert staff at our call center will be happy to help.

      Note:

    All regulations apply to Eurowings flights with an EW flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW flight number, the conditions of the specific airline apply and can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

  • If you cannot book services for your flight booking at eurowings.com, please check the details on your booking confirmation to make sure that these are the same.

    If the information is correct, and you still cannot access your booking, this could be because you did not make the booking directly with Eurowings, but rather via a travel agency, a travel portal or a tour organiser. In this case, please contact the company with which you made the booking directly. Otherwise, our call centre as well as our ground crew at the airport will of course be happy to help you.

    Flights with our partner airlines

    At eurowings.com, you can now also combine our flights with flights from other airlines. On selected routes, we offer you the additional possibility to book direct flights within our partner network.

    If you cannot book services for your flight booking at eurowings.com, this could be because you booked a Eurowings flight on our website in combination with another airline, or even a direct flight with another airline. Please check your booking confirmation, which was sent to you by email with the subject “Your Lufthansa Group booking”.

    Here you can find useful information about flights booked with other airlines at eurowings.com, as well as service contact information.

    Here you will find similar questions relating to this topic

  • Of course, guide dogs fly with us for free. Please understand, however, that we are only able to carry one guide dog per flight (not applicable for flights to and from the U.S.). We therefore recommend that you check before booking that the guide dog allowance is still available, and then register your dog with us using our contact form.

    Please note that entry and exit of guide dogs are subject to special regulations in the United Kingdom and Ireland. For more information please go to: https://www.gov.uk/pet-travel-travelling-with-assistance-dogs or write to:

    British Embassy
    Wilhelmstr. 70-71
    10117 Berlin
    Germany
    Tel +49 (0)30 20457-0

    The above provisions governing dogs on flights from and to the United Kingdom and Ireland apply solely to guide dogs.

    Note:

    All regulations apply to Eurowings flights with an EW flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW flight number, the conditions of the respective airline apply. They can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

  • Yes, we can carry up to five passengers with wheelchairs per flight (not applicable for flights to and from the U.S.), provided that the mobility aids do not have wet-cell batteries or unsealed or non-leakproof batteries. Larger groups can only be carried if this is arranged with us in advance.

    If your wheelchair is battery-powered and has leakproof dry-cell or gel batteries, you must ensure that the battery is not connected or ready for use, and that the poles are insulated and protected from short-circuiting. The battery must also be attached securely to the wheelchair. Naturally, we will be happy to transport your mobility aids free of charge.

    Reporting wheelchairs online

    We recommend that you report your wheelchair to us when you book your flight, either with our mobile services or online:

    Adding a wheelchair at a later date

    You can also add your wheelchair to your booking up to before web check-in closes before departure, either online or using our mobile services:

    More information on adding services at a later date can be found here.

    If you would like to book additional services by phone, or if you have any questions, our employees at our call center will be happy to assist you.

    Note:

    All regulations apply to Eurowings flights with an EW flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW flight number, the conditions of the respective airline apply. These can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.
    Naturally, you can transport your wheelchair free of charge on Eurowings flights booked with one of our partner airlines or through a travel agency. For more information, please contact the relevant airline or your travel agency.

  • Yes, as a rule it is possible for passengers to fly with a plaster cast, provided that the cast has been split or has an expansion joint. We recommend that you obtain a certificate from your doctor to prove that you are fit to fly.

  • Passengers who are completely immobile must be accompanied by a companion on Eurowings flights for safety reasons.

    Passengers who are unable to orient themselves independently must also be accompanied by a companion.

    Note:

    All regulations apply to Eurowings flights with an EW flight number, regardless of the operating airline. For our partner airlines' flights, which do not have an EW flight number, the conditions of the specific airline apply and can be viewed on the airlines' own websites. These partner airlines currently include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Condor, United Airlines, Air Canada and All Nippon Airways.

We can only transport children under the age of 12 on the date of travel if they travel with a responsible adult companion. Children and the accompanying adult must be on the same booking (with the same booking number). If this is not the case, please contact our call center no later than 3 days before departure.

In the event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse to transport the child. On direct flights within Germany, children ages 5 through 11 may travel on Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants and toddlers under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call center or at one of our airport counters. Online booking is not an option.

More information about traveling with children.

 Important: the valid age is that on the date of the last flight in the booking.  

We can only transport children under the age of 12 on the date of travel if they travel with a responsible adult companion. Children and the accompanying adult must be on the same booking (with the same booking number). If this is not the case, please contact our call center no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse to transport a child. On direct flights within Germany, children ages 5 through 11 may travel on Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants and toddlers under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call center or at one of our airport counters. Online booking is not an option.

More information about traveling with children.

 Important: the valid age is that on the date of the last flight in the booking.

Baggage

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Reduced baggage surcharge for one checked baggage item maximum BAG from € 15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 (depending on route) € 50 € / £44 / CHF 60 / $60 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100
Baggage surcharge for one checked baggage item maximum BAG (BM) €30 / £26 / CHF 35 / $35 / CZK 771 / SEK 307 / NOK 286 / PLN 129 / HUF 9,571 (depending on route) €60 / £53 / CHF 69 / $70 / CZK 1,543 / SEK 615 / NOK 572 / PLN 258 / HUF 19,142 / AED 283 / THB 2,500
Baggage surcharge per additional checked baggage item BAG 2 not available €90 / £79 / CHF 100 / $100 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700
Baggage surcharge per additional checked baggage item BAG 2 - 5 UNSUPPORTED PLACEHOLDER: CMS.BAG 2- 5 not available
Baggage surcharge per additional checked baggage item BAG 3 - 5 not available 150 € / £131 / CHF 174 / $175 / CZK 3,857 / SEK 1,536 / NOK 1,430 / PLN 645 / HUF 47,854 / AED 707 / THB 6,200
Excess baggage surcharge for the first baggage item up to 9 kg in excess weight XBA/XMA
50 € / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 100 € / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Excess baggage surcharge for additional baggage items up to 9 kg in excess weight XBB-XBE/MBXME 50 € / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 100 € / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of ski equipment weighing up to 32 kg maximum (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as poles and ski/snowboarding boots (depending on availability) SKI no charge no charge
Transport of sporting firearms per item (incl. ammunition) up to 32 kg WEAP €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of set of golf equipmentup to 32 kg GOLF €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of bicycle (packed securely for transport) for each bicycle
Packing material is not provided by us (depending on availability) up to 32 kg
BIKE €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of the following specialized equipment up to 32 kg: bodyboard, surfboard, sailboard/hang-glider, diving equipment (depending on availability) SPEQ €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200

Please note:

If your booking consists of an etix® ticket number and/or a Eurowings flight booked through one of our partner airlines or at a travel agency, baggage rules may vary. Please contact the relevant airline or travel agency for more information.

Service for disabled passengers

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Boarding and deplaning assistance for visually impaired passengers BLND no charge no charge
Boarding and deplaning assistance for deaf passengers and sign language users DEAF no charge no charge
Assistance for passengers with impaired mobility on airport ramp WCHR no charge no charge
Assistance for passengers with impaired mobility on aircraft steps WCHS no charge no charge
Carrying passengers with impaired mobility to seat on aircraft WCHC no charge no charge
Transport of manually operated wheelchair WCMP no charge no charge
Transport of a motorized wheelchair operating on dry batteries WCBD no charge no charge
Transport of an assistance dog Assistance dog no charge no charge

Special services

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Additional service fee charged on a booking or booking change (flight date) as per Article 5.2.3 of the GCC, if booked through the call center, at our airport sales desk or through a commercial agent ADD €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 (per booking, not per person and per journey) €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900 plus difference in current flight price
Call centre service fee when subsequently booking additional services that can be booked online (e.g. additional luggage) RAD €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 (per booking, not per person and per journey) €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 / AED 47 / THB 500 (per booking, not per person and per journey)
Fee for changing flight date before web check-in closes RBK €70 / £61 / CHF 81 / $82 / CZK 1,800 / SEK 717 / NOK 667 / PLN 301 / HUF 22,332 (plus difference in current flight price) €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700 (plus difference in current flight price)
Fee for name change, per person and per booking NC1 €70 / £61 / CHF 81 / $82 / CZK 1,800 / SEK 717 / NOK 667 / PLN 301 / HUF 22,332 plus difference in current flight price €120 / £105 / CHF 139 / $140 / CZK 3,086 / SEK 1,229 / NOK 1,144 / PLN 516 / HUF 38,283 / AED 566 / THB 5,000 plus difference in current flight price
Transport of pets up to 8 kg in an appropriate carrier (we do not provide carriers for transporting pets) PETC €55 / £48 / CHF 64 / $64 / CZK 1,414 / SEK 563 / NOK 524 / PLN 237 / HUF 17,546 (no additional charge for assistance dogs) not available (assistance dogs available, no charge)
Service charge per leg for children up to 2 years of age INF €19 / £17 / CHF 22 / $22 / CZK 489 / SEK 195 / NOK 181 / PLN 82 / HUF 6,061 €75 / £66 / CHF 87 / $87 / CZK 1,929 / SEK 768 / NOK 715 / PLN 323 / HUF 23,927 / AED 353 / THB 3,100
Supervision of children between 5 and 11 traveling alone (unaccompanied minor service in accordance with Article 21) only within Germany and on flights from Germany to Zurich and Vienna  UM €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 not available
Transport of strollers on airport ramp, on aircraft steps, in the airport Pushchairs no charge no charge
Seat reservation – standard SEF from €4 / £4 / CHF 5 / $5 / CZK 103 / SEK 41 / NOK 38 / PLN 17 / HUF 1,276 (depending on route) €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900
Seat reservation – standard for subsequent bookings at the airport desk SEF €15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900
Seat reservation with more legroom (in BASIC fare, including snack & drink) SEF from €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 (depending on route) €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700
Seat reservation with more legroom (in BASIC fare, including snack & drink) for subsequent bookings at the airport desk SEF €35 / £31 / CHF 41 / $41 / CZK 900 / SEK 359 / NOK 334 / PLN 151 / HUF 11,166 €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700
Seat reservation with more legroom (in SMART fare, including snack & drink) SEF from €4 / $5 / CHF 5 / £4 / CZK 103 / SEK 41 / NOK 38 / PLN 17 / HUF 1,276 (depending on route) €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100
Seat reservation with more legroom (in SMART fare, including snack & drink) for subsequent bookings at the airport desk SEF €15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100
Extra seat: empty center seat (valid for the transport of musical instruments larger than a guitar)   Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the fare on the day the private seat is booked) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the fare on the day the private seat is booked)

Other charges

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Save Your Price SYP €2 / £2 / CHF 2 / $2 / CZK 51 / SEK 20 / NOK 19 / PLN 9 / HUF 638 €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 / AED 47 / THB 500
Processing fee per returned direct debit CBF €7,65 / £7 / CHF 9 / $9 / CZK 197 / SEK 78 / NOK 73 / PLN 33 / HUF 2,441 €7,65 / £7 / CHF 9 / $9 / CZK 197 / SEK 78 / NOK 73 / PLN 33 / HUF 2,441 / AED 36 / THB 400
Booking changes and cancellations subject to fees with Flex option fares as per Article 19.1.1 ABB CXL/RBK
flex

€75 / £66 / CHF 87 / $87 / CZK 1,929 / SEK 768 / NOK 715 / PLN 323 / HUF 23,927

€90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700

Eurowings accepts no responsibility for the accuracy of this information.

For more information please consult our General Conditions of Carriage.

Services

BASIC

Our budget fare

SMART

Our standard fare

BIZclass

Our Premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

including HON Circle miles

Snack & drink

From €6

Included

Included

À la carte catering

1 bag up to 23 kg

from €15 
if booked online

Included

See baggage up to 32 kg

2nd bag up to 23 kg

€75
if booked online

€75
if booked online

See baggage up to 32 kg

1 bag up to 32 kg

Cannot be added

Cannot be added

Included

2nd bag up to 32 kg

Cannot be added

Cannot be added

Included

Hand luggage up to 8kg

Included

Included

Included

2 items of hand luggage

Preferred seating

from €4

Included

Included

Seat with more legroom
Snack & drink included

from €10
depending on availability6

from €4
depending on availability6

Included

Adjacent seat free

Cannot be added

Cannot be added

Included

Lounge access

Cannot be added

Included

3

Lounge access at select airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Priority check-in

Included

4 

Included

4 

Included

Priority boarding

Included

5 

Included

5 

Included

Access to security fast lane

Included

5 

Included

5 

Included

At select airports

Booking changes

Surcharge

Free with Flex option1

Free with Flex option1

Cancellation

Cannot be added

Free with Flex option1

Free with Flex option1

Extras
Special luggage and sport equipment

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Ski equipment

Included

depending on availability7

Included

depending on availability7

Included

depending on availability7

Key

  • Included
  • Cannot be added
Services

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our comfort fare

BIZclass

Our premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

Included

including HON Circle miles

Catering

Surcharge

Included

SMART-Meals (a warm and a cold meal) incl. drink

Included

BEST-Meals (a warm and a cold meal) incl. drinks

Included

Exquisite menus at an excellent service

Sky-Meals

Sky-Meal from €7,90

Can be added to SMART-Meals from €7,90

Can be added to BEST-Meals from €7,90

Cannot be added

1 bag up to 23 kg

€50
if booked online

Included

Included

See baggage up to 32 kg

2nd bag up to 23 kg

€150 
 if booked online

€150 
 if booked online

Included

See baggage up to 32 kg

1 bag up to 32 kg

Cannot be added

Cannot be added

Cannot be added

Included

2nd bag up to 32 kg

Cannot be added

Cannot be added

Included

Hand luggage up to 8kg

Included

Included

Included

2 items of hand luggage

Included

2 items of hand luggage

Preferred seating

€20

Included

Included

Included

Seat

Standard seat

Standard seat

Comfort seat with more legroom and generously adjustable backrest

Premium lie-flat seat in exclusive area

More legroom and a comfortably adjustable backrest included

€ 90
depending on availability6

€ 50
depending on availability6

Included

Included

Two-metre-long bed with a horizontal lying surface

Lounge access

Cannot be added

Included

3

Included

3

Lounge access at selected airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Included

Priority check-in

Included

4 

Included

4 

Included

Included

Priority boarding

Included

5 

Included

4 

Included

Included

Access to security fast lane

Included

5 

Included

5 

Included

5 

Included

At select airports

Booking changes

Surcharge

Free with Flex option1

Free with Flex option1

Free with Flex option1

Cancellation

Cannot be added

Free with Flex option1

Free with Flex option1

Free with Flex option1

Extras
Special luggage and sport equipment

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Ski equipment

Included

depending on availability7

Included

depending on availability7

Included

depending on availability7

Included

depending on availability7

In-flight entertainment
Wings Entertain

€9,90 
(payment on board)

€9,90 
(payment on board)

Included

Included

WiFi on board 
Wings Connect

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Key

  • Included
  • Cannot be added

Footnote list

1 Can be added for a surcharge; free booking changes and cancellation possible until the end of the departure date

2 Where available

3 Lounge access at select airports for HON, SEN and FTL

4 Inclusive for for HON, SEN and FTL

5 Inclusive for HON and SEN

6 The seat reservation option (with extra legroom) applies exclusively to selected flights and depends on the route and availability. This offer may not be available on some of the following aircraft: A319, A320, B737, B738, Q400, E190.

7 Transport of ski equipment weighing up to max. 32 kg (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as sticks and ski/snowboarding boots

In order to prevent forms from being used to send unsolicited email (spam or junk mail), we ask you to fill in a security text box. It guarantees that a form is only submitted by a real person rather than automatically (by a robot).

Please bear with our use of security text boxes. Enter the characters shown in the image in the security text box.

If you cannot see an image, check your browser settings to see if images (format: .jpg) are set to be displayed. If necessary, use another browser such as Internet Explorer.

We collect and use your email address in the context of the newsletter in order to send you news that informs you about interesting topics relating to Eurowings. Furthermore, we also process and use the email address provided to send you personalised offers in connection with the newsletter.

Should a link in the newsletter lead you to our websites, you also give us permission to process and use your IP address, as well as geo data, web beacons or similar technologies to check whether the offers presented to you have met your requirements.

We will process and use the data identified in this manner as long as you are registered to receive the newsletter. You can withdraw permission for the processing and use of your email address and the analysis in the context of the newsletter at any time. To do so, please click on the link indicated for this purpose in the email. The data will then be deleted.

etix® is an electronic ticketing service that replaces paper tickets. It has a 13-digit number in addition to your booking code. You receive this etix® ticket number under certain circumstances, for example if you book your flight on the Lufthansa website or through a travel agent. It is saved for you in the etix® database. When you present your etix® ticket number and a photo ID, you will receive your boarding pass.

Track your flight and stay up to date on the latest status.

Your information has been submitted.

There was a problem transferring your information to us. Please try again later.

Map

The following route network map is not optimised for screen readers. Use the search feature above to access the content.

A map of Europe will show airports for selecting a flight route. Use the arrow keys or TAB to navigate through the list. Press ENTER to select an airport as a departure or destination airport.

Loading ...

Loading ...

When flying from, to or over certain countries*, airlines are required by law to collect certain data through the Advance Passenger Information System (APIS) and to forward it to the authorities of those countries before the flight begins.

The following information is required:

  • Title
  • First and last name
  • Date and country of birth
  • Gender
  • Nationality
  • Passport information

Additional APIS information is required for entry into the United States:

  • Country of residence
  • Destination airport
  • Complete address of your destination (street, city, postal code, state/province, country) 

Passengers who book online can enter this information immediately after completing their booking. Any missing information can be added later by going to 'My Eurowings'.

To avoid unnecessary delays at the check-in counter, we recommend that you submit the APIS information as early as possible using our online form.

Please note that you may not be permitted to travel if the information is not complete.

Footnote list

* United Kingdom, United States of America, Mauritius, Dominican Republic, Thailand, Cuba

Web check-in is currently only available on our long-haul flights to Seattle, Mauritius, Bangkok, Cancun*, Montego Bay*, Puerto Plata* and Punta Cana. 
You can check in online 72 hours before departure here. Web check-in closes 90 minutes before departure.

Web check-in is currently unavailable on our long-haul flights to USA, Havana, Varadero und Windhoek .
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

* Please note that it is not possible to print a board card for these flights.

 

Web check-in is currently only available on our long-haul flights to Seattle, Mauritius, Bangkok, Cancun*, Montego Bay*, Puerto Plata* and Punta Cana. You can check in online 72 hours before departure here. Web check-in usually closes 90 minutes before departure. Here you can check the exact times for the web and mobile check-in at your departure airport.

Web check-in is currently unavailable on our long-haul flights to USA, Havana, Varadero und Windhoek .
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time. 

*Please note that a printout of the boarding pass is not possible for these flights. 

The charges for the following services depend on your selected route:

  • First piece of luggage up to 23 kg
  • Seat reservation with more legroom (BASIC fare)
  • Seat reservation with more legroom (SMART fare)

To protect you from the unauthorised use of your email address, we have sent you a confirmation link by email. If you have not received an email, please check your spam folder.

We regret that we cannot fulfil your newsletter subscription. Please try again.

A registration already exists with this email address ${EMAIL}.

The opening and closing times for web and mobile check-in may vary depending on the departure airport. You can review the exact web and mobile check-in times for your departure airport here.

Information about long-haul flights

Web check-in is currently only available for flights to/from Mauritius
Unfortunately web check-in is currently unavailable for flights to/from Seattle, Mauritius, Bangkok, Cancun*, Montego Bay*, Puerto Plata* and Punta Cana.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

* Please note that it is not possible to print a board card for these flights.

Booking changes, name changes and booking additional services:

You can only make booking and name changes as well as book additional services (e.g. adding baggage) via the website until web and mobile check-in closes at your departure airport.

Review the exact web and mobile check-in times for your departure airport here: