Short and medium-haul routes

Wings Entertain offers you the best entertainment on board on all short and medium-haul routes – with the Wings Entertain app on your own smartphone, tablet or notebook. Here you can choose between various blockbusters, popular classics and songs and personalize your own program.

Stay connected: Internet is now also available on short and medium-haul routes on selected aircraft.2 Connect your device with our Wings Connect portal.

Download the Wings Entertain app for free before your next flight.

Long-haul routes

You will be provided with top on-board entertainment on our long-haul flights. The in-seat screen lets you choose between various blockbusters, popular classics, games and songs.

What's more, you can connect your laptop or mobile device to the Wings Connect Portal on our A330 fleet and enjoy broadband internet.

Wings Connect

Internet via in-flight WiFi

Every passenger is able to connect their laptop, tablet or smartphone with our Wings Connect Portal on selected short and medium-haul flights.2 Here you will find current flight information, interesting facts about the destination as well as attractive offers provided by our partners free of charge. You also have the option to connect to the World Wide Web from above the clouds. Simply buy one of our three attractive Connect data packages.

The advantages of Wings Connect at a glance

Do you surf the Internet for pleasure or would you like to use your flight time to work? Then Internet access on the Airbus A319 and A320 fleet is just right for you:

  • Choice between three Connect packages that are tailored to your individual needs
  • Unlimited data volume for the services included in the package on the entire flight segment
  • Wings entertainment is already included in Connect packages M and L

Simply explained: Wings Connect

External YouTube content

Connect Try
Free
  • 10 minutes unlimited data volume
  • On selected aircraft
  • Please look for the Wi-Fi icon
Connect S
3,90 €
  • Messaging and email services (Hangouts, iMessage, WeChat, Line and Snapchat, WhatsApp – excluding voice and video messages)
Connect M
6,90 €
  • Messaging and email services
  • Surf the World Wide Web
  • Films and TV series
Connect L
11,90 €
  • Messaging and email services
  • Surf the World Wide Web
  • Films and TV series
  • Video and music streaming

Wings Entertain

Our program for short and medium-haul routes

Enjoy a full entertainment program on our short and medium-haul routes1. You can easily access our comprehensive entertainment offer on your own smartphone, tablet or notebook. There you can choose between various films, songs, TV series and diverse children’s programming, as well as information on selected destinations, current flight information and the Wings Shop and Wings Bistro services..

Your programming can be personalized to suit your own preferences:

  • A wide selection of blockbuster movies, TV series, songs and audiobooks
  • Special features for children
  • Flight and destination information
  • Wings Shop and Wings Bistro

Quality headphones to enjoy the full scope of our entertainment program are available in our Wings Shop. 

Download the Wings Entertain app for free before your next flight to enjoy the full offer. In order to take advantage of the entertainment offer on your notebook you will need the Microsoft Silverlight browser plug-in and the most recent version of Internet Explorer.

Current entertainment packages

The month's top blockbusters and current TV series | June 2018

Top blockbusters

  • Geostorm
  • Blade Runner: 2049
  • Murder on the Orient Express

Current TV series

  • New Girl
  • Prison Break
  • Mom

Content for children

  • Ferdinand

Short and medium-haul routes include all destinations except New York, Miami, Las Vegas, Seattle, Fort Myers, Mauritius, Bangkok, Phuket, Cancun, Havana, Varadero, Punta Cana, Puerto Plata, Montego Bay, Cape Town and Windhoek.

Wings Connect

In-flight Internet

Every guest can connect to our Wings Connect Portal with their laptop, tablet or smartphone on our long-haul flights2. The portal brings you the latest flight information, interesting facts about the flight's destination location and attractive offers from our partners, all free of charge. It also lets you connect to the World Wide Web, even when you're miles above the clouds. To enjoy these benefits purchase one of our attractive data packages.

Wings Connect - benefits at a glance

Do you browse the web for fun or do you prefer to use flying time to get work done? Either way, the Internet access available on our entire Airbus A330-200 fleet will be just right for you:

  • Browse with a fast, secure connection
  • Send email with no time lag
  • Access your company's virtual private network (VPN)

Happy browsing from Eurowings!

Connect S
7,90 € | 20 MB
  • Messaging and email services (WhatsApp, Facebook Messenger, GMX Mail, etc.)
Connect M
17,90 € | 50 MB
  • Messaging and email services
  • Surf the web
  • Keep up to date on social media (e.g. Facebook)
Connect L
25,90 € | 75 MB
  • Messaging and email services
  • Surf the web
  • Keep up to date on social media
  • Receive and send photos and email attachments
  • Get work done on a VPN

Wings Entertain

Our long-haul program

Our long-haul flights offer you a comprehensive entertainment program right on your very own monitor.1 For our BIZclass and BEST fare passengers, the entire entertainment package is already included. Personalize your own program, with an individual screen available for each seat. You can enjoy the personal entertainment system with a 15” HD monitor (approx. 28cm) in your BIZclass seat. Our SMART and BASIC fare passengers can obtain access for the entire duration of the flight for a small charge.

Get comfortable and enjoy our broad selection of blockbuster movies, classic films, TV series, free kids' entertainment, games, audiobooks and music.

Design your programme to suit your personal interests:

  • Every seat has its own HD monitor and USB power port
  • ​Broad selection of blockbuster films, games, music titles and audiobooks
  • ​Pay for your selections right at your seat
  • ​Free content for children
  • ​For our BIZclass customers: extra-large 28-cm HD monitor and additional outlet at every seat
To get full enjoyment from our entertainment selection, passengers can purchase headsets from our flight attendants.
What's on? Click here to find out from our latest Media Guide:

The month's top blockbusters and current TV series | June 2018

Top blockbusters

  • Geostorm
  • Blade Runner: 2049
  • Murder on the Orient Express

Current TV series

  • New Girl
  • Prison Break
  • Mom

Content for children

  • Flying should always be an adventure for children. That's why we offer special kids' series, audiobooks, songs and games to children completely free of charge

 

Available languages may vary depending on the movie.

 Eurowings long-haul routes include New York, Miami, Las Vegas, Seattle, Fort Myers, Mauritius, Bangkok, Phuket, Cancun, Havana, Varadero, Punta Cana, Puerto Plata, Montego Bay, Cape Town and Windhoek.

Footnote list

1 The entertainment offer described applies exclusively to selected flights and depends on the route and availability. This offer may not be available on some of the following aircraft: A319, A320, A321, Q400, B737, B738, Q400, E190. For some B767 models, the offer is only available using your own smartphone, tablet or notebook.

2 Internet is only available on selected flights and depends on the route and availability. This offer may not be available on some of the following aircraft: A319, A320, A321, A333, A343, B737, B738, B767, Q400, E190.

We can only transport children under the age of 12 on the date of travel if they travel with a responsible adult companion. Children and the accompanying adult must be on the same booking (with the same booking number). If this is not the case, please contact our call center no later than 3 days before departure.

In the event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse to transport the child. On direct flights within Germany, children ages 5 through 11 may travel on Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants and toddlers under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call center or at one of our airport counters. Online booking is not an option.

More information about traveling with children.

 Important: the valid age is that on the date of the last flight in the booking.  

We can only transport children under the age of 12 on the date of travel if they travel with a responsible adult companion. Children and the accompanying adult must be on the same booking (with the same booking number). If this is not the case, please contact our call center no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse to transport a child. On direct flights within Germany, children ages 5 through 11 may travel on Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants and toddlers under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call center or at one of our airport counters. Online booking is not an option.

More information about traveling with children.

 Important: the valid age is that on the date of the last flight in the booking.

Baggage

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Reduced baggage surcharge for one checked baggage item maximum BAG from € 8 / $10 / CHF 9 / £7 / CZK 203 / SEK 79 / NOK 78 / PLN 34 / HUF 2,490  (depending on route) from € 25 / $30 / CHF 29 / £22 / CZK 636 / SEK 247 / NOK 244 / PLN 105 / HUF 7,782 / AED 120 / THB 1,100
Baggage surcharge for one checked baggage item maximum BAG (BM) €30 / £27 / CHF 35 / $36 / CZK 673 / SEK 297 / NOK 292 / PLN 126 / HUF 9,338 (depending on route) from € 25 / $30 / CHF 29 / £22 / CZK 636 / SEK 247 / NOK 244 / PLN 105 / HUF 7,782 / AED 120 / THB 1,100
Baggage surcharge per additional checked baggage item BAG 2 not available €90 € / £80 / CHF 100 / $100 / CZK 2.289 / SEK 891 / NOK 877 / PLN 378 / HUF 28,015 / AED 432 / THB 3.900
Baggage surcharge per additional checked baggage item BAG 2 - 5 UNSUPPORTED PLACEHOLDER: CMS.BAG 2- 5 not available
Baggage surcharge per additional checked baggage item BAG 3 - 5 not available €150 / £134 / CHF174 / $178 / CZK 3.815 / SEK 1.485 / NOK 1.461 / PLN 631 / HUF 46.692 / AED 720 / THB 6.400
Excess baggage surcharge for the first baggage item up to 9 kg in excess weight XBA/XMA
€50 / £45 / CHF 58 / $59 / CZK 1,272 / SEK 495 / NOK 487 / PLN 210 / HUF 15,564 €100 / £89 / CHF 117 / $119 / CZK 2,543 / SEK 990 / NOK 974 / PLN 420 / HUF 31,128 / AED 480 / THB 4,300
Excess baggage surcharge for additional baggage items up to 9 kg in excess weight XBB-XBE/MBXME €50 / £45 / CHF 58 / $59 / CZK 1,272 / SEK 495 / NOK 487 / PLN 210 / HUF 15,564 €100 / £89 / CHF 117 / $119 / CZK 2,543 / SEK 990 / NOK 974 / PLN 420 / HUF 31,128 / AED 480 / THB 4,300
Transport of ski equipment weighing up to 32 kg maximum (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as poles and ski/snowboarding boots (depending on availability) SKI no charge no charge
Transport of sporting firearms per item (incl. ammunition) up to 32 kg WEAP € 50 / £45 / CHF 58 / $59 / CZK 1,272 / SEK 495 / NOK 487 / PLN 210 / HUF 15,564 € 100 / £89 / CHF 117 / $119 / CZK 2.543 / SEK 990 / NOK 974 / PLN 420 / HUF 31,128 / AED 480 / THB 4,300
Transport of set of golf equipmentup to 32 kg GOLF €50 / £45 / CHF 58 / $59 / CZK 1,272 / SEK 495 / NOK 487 / PLN 210 / HUF 15,564 €100 / £89 / CHF 117 / $119 / CZK 2,543/ SEK 990 / NOK 947 / PLN 420 / HUF 31,128 / AED 480 / THB 4,300
Transport of bicycle (packed securely for transport) for each bicycle
Packing material is not provided by us (depending on availability) up to 32 kg
BIKE €50 / £45 / CHF 58 / $59 / CZK 1,272 / SEK 495 / NOK 487/ PLN 210 / HUF 15,564 €100 / £89 / CHF 117 / $119 / CZK 2,543 / SEK 990 / NOK 974 / PLN 420 / HUF 31,128 / AED 480 / THB 4,300
Transport of the following specialized equipment up to 32 kg: bodyboard, surfboard, sailboard/hang-glider, diving equipment (depending on availability) SPEQ € 50 / £45 / CHF 58 / $59 / CZK 1,272 / SEK 495 / NOK 487 / PLN 210 / HUF 15,564 € 100 / £89 / CHF 117 / $119 / CZK 2,543 / SEK 990 / NOK 974 / PLN 420 / HUF 31,128 / AED 480 / THB 4,300

Please note:

If your booking consists of an etix® ticket number and/or a Eurowings flight booked through one of our partner airlines or at a travel agency, baggage rules may vary. Please contact the relevant airline or travel agency for more information.

Service for disabled passengers

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Boarding and deplaning assistance for visually impaired passengers BLND no charge no charge
Boarding and deplaning assistance for deaf passengers and sign language users DEAF no charge no charge
Assistance for passengers with impaired mobility on airport ramp WCHR no charge no charge
Assistance for passengers with impaired mobility on aircraft steps WCHS no charge no charge
Carrying passengers with impaired mobility to seat on aircraft WCHC no charge no charge
Transport of manually operated wheelchair WCMP no charge no charge
Transport of a motorized wheelchair operating on dry batteries WCBD no charge no charge
Transport of an assistance dog Assistance dog no charge no charge

Special services

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Additional service fee charged on a booking or booking change (flight date) as per Article 5.2.3 of the GCC, if booked through the call center, at our airport sales desk or through a commercial agent ADD €20 / £18 / CHF 23 / $24 / CZK 509 / SEK 198 / NOK 195 / PLN 84 / HUF 6,226 (per booking, not per person and per journey) €20 / £18 / CHF 23 / $24 / CZK 509 / SEK 198 / NOK 195 / PLN 84 / HUF 6,226 / AED 96 / THB 900 plus difference in current flight price
Call centre service fee when subsequently booking additional services that can be booked online (e.g. additional luggage) RAD €10 / £9 / CHF 12 / $12 / CZK 254 / SEK 99 / NOK 97 / PLN 42 / HUF 3,113 (per booking, not per person and per journey) €10 / £9 / CHF 12 / $12 / CZK 254 / SEK 99 / NOK 97 / PLN 42 / HUF 3,113 / AED 48 / THB 500 (per booking, not per person and per journey)
Fee for changing flight date before web check-in closes RBK €70 / £63 / CHF 82 / $83 / CZK 1,780 / SEK 693 / NOK 682 / PLN 294 / HUF 21,790 plus difference in current flight price €90 / £80 / CHF 105 / $107 / CZK 2,289 / SEK 891 / NOK 877 / PLN 378 / HUF 28,015 / AED 432 / THB 3,900 plus difference in current flight price
Fee for name change, per person and per booking NC1 €70 / £63 / CHF 82 / $83 / CZK 1,780 / SEK 693 / NOK 682 / PLN 294 / HUF 21,790 plus difference in current flight price €120 / £107 / CHF 140 / $143 / CZK 3,052 / SEK 1,188 / NOK 1,169 / PLN 505 / HUF 37,354 / AED 576 / THB 5,200 plus difference in current flight price
Transport of pets up to 8 kg in an appropriate carrier (we do not provide carriers for transporting pets) PETC €55 / £49 / CHF 64 / $65 / CZK 1,399 / SEK 544 / NOK 536 / PLN 231 / HUF 17,120 (no additional charge for assistance dogs) not available (assistance dogs available, no charge)
Service charge per leg for children up to 2 years of age INF € 19 / £17 / CHF 22 / $23 / CZK 483 / SEK 188 / NOK 185 / PLN 80 / HUF 5,914 € 75 / £67 / CHF 88 / $89 / CZK 1,908 / SEK 742 / NOK 731 / PLN 315 / HUF 23,346 / AED 360 AED / THB 3,200
Supervision of children between 5 and 11 traveling alone (unaccompanied minor service in accordance with Article 21) only within Germany and on flights from Germany to Zurich and Vienna  UM €50 / £45 / CHF 58 / $59 / CZK 1,272 / SEK 495 / NOK 487 / PLN 210 / HUF 15,564 not available
Transport of strollers on airport ramp, on aircraft steps, in the airport Pushchairs no charge no charge
Seat reservation – standard (center seat) SEF from € 5 / $6 / CHF 6 / £4 / CZK 127 / SEK 49 / NOK 49 / PLN 21 / HUF 1,556 from € 8 / $10 / CHF 9 / £7 / CZK 203 / SEK 79 / NOK 78 / PLN 34 / HUF 2,490 / AED 38 / THB 400
Seat reservation – standard (Middle seat) for subsequent bookings at the airport desk SEF €10 / £9 / CHF 12 / $12 / CZK 254 / SEK 99 / NOK 97 / PLN 42 / HUF 3,113 €15 / £13 / CHF 18 / $18 / CZK 382 / SEK 148 / NOK 146 / PLN 63 / HUF 4,669 / AED 72 / THB 700
Seat reservation – standard (aisle or window seat) SEF from € 10 / $12 / CHF 12 / £9 / CZK 254 / SEK 99 / NOK 97 / PLN 42 / HUF 3,113 from € 18 / $21 / CHF 21 / £16 / CZK 458 / SEK 178 / NOK 175 / PLN 76 / HUF 5,603 / AED 86 / THB 800
Seat reservation – standard (Aisle or window) for subsequent bookings at the airport desk SEF €20 / £18 / CHF 23 / $24 / CZK 509 / SEK 198 / NOK 195 / PLN 84 / HUF 6,226 €30 / £27 / CHF 35 / $36 / CZK 763 / SEK 297 / NOK 292 / PLN 126 / HUF 9,338 / AED 144 / THB 1,300
Seat reservation with more legroom (in BASIC fare, including snack & drink) SEF from € 17 / $20 / CHF 20 / £15 / CZK 432 / SEK 168 / NOK 166 / PLN 71 / HUF 5,292 (depending on route) from € 85 / $101 / CHF 99 / £76 / CZK 2,162 / SEK 841 / NOK 828 / PLN 357 / HUF 26,459 / AED 408 / THB 3,700
Seat reservation with more legroom (in BASIC fare, including snack & drink) for subsequent bookings at the airport desk SEF €35 / £31 / CHF 41 / $42 / CZK 890 / SEK 346 / NOK 341 / PLN 147 / HUF 10,895 €90 / £80 / CHF 105 / $107 / CZK 2,289 / SEK 891 / NOK 877 / PLN 378 / HUF 28,015 / AED 432 / THB 3,900
Seat reservation with more legroom (in SMART fare, including snack & drink) SEF from € 3 / $4 / CHF 4 / £3 / CZK 76 / SEK 30 / NOK 29 / PLN 13 / HUF 934  (depending on route) from € 40 / $48 / CHF 47 / £36 / CZK 1,017 / SEK 396 / NOK 390 / PLN 168 / HUF 12,451 / AED 192 / THB 1,800
Seat reservation with more legroom (in SMART fare, including snack & drink) for subsequent bookings at the airport desk SEF from € 17 / $20 / CHF 20 / £15 / CZK 432 / SEK 168 / NOK 166 / PLN 71 / HUF 5,292 €50 / £45 / CHF 58 / $59 / CZK 1,272 / SEK 495 / NOK 487 / PLN 210 / HUF 15,564 / AED 240 / THB 2,200
Extra seat: empty center seat (valid for the transport of musical instruments larger than a guitar)   Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the fare on the day the private seat is booked) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the fare on the day the private seat is booked)

Other charges

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Save Your Price SYP € 2 / £2 / CHF 2 / $2 / CZK 51 / SEK 20 / NOK 19 / PLN 8 / HUF 623 €10 / £9 / CHF 12 / $12 / CZK 254 / SEK 99 / NOK 97 / PLN 42 / HUF 3,113 / AED 48 / THB 500
Processing fee per returned direct debit CBF € 7.65 / £7 / CHF 9 / $9 / CZK 195 / SEK 76 / NOK 75 / PLN 32 / HUF 2,381 € 7.65 / £7 / CHF 9 / $9 / CZK 195 / SEK 76 / NOK 75 / PLN 32 / HUF 2,381 / AED 37 / THB 400
Booking changes and cancellations subject to fees with Flex option fares as per Article 19.4.3 CXL/RBK
flex

€ 75 / £67 / CHF 88 / $89 / CZK 1,908 / SEK 742 / NOK 731 / PLN 315 / HUF 23,346

€ 90 / £80 / CHF 105 / $107 / CZK 2,289 / SEK 891 / NOK 877 / PLN 378 / HUF 28,015 / AED 432 / THB 3,900

Eurowings accepts no responsibility for the accuracy of this information.

For more information please consult our General Conditions of Carriage.

Services

BASIC

Our budget fare

SMART

Our standard fare

BIZclass

Our Premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

including HON Circle miles

Snack & drink

From €6

Included

Included

À la carte catering

1 bag up to 23 kg

from €8 
if booked online

Included

See baggage up to 32 kg

2nd bag up to 23 kg

€75
if booked online

€75
if booked online

See baggage up to 32 kg

1 bag up to 32 kg

Cannot be added

Cannot be added

Included

2nd bag up to 32 kg

Cannot be added

Cannot be added

Included

Hand luggage up to 8kg

Included

Included

Included

2 items of hand luggage

Preferred seating 
(Middle Seat)

from €5

Included

No middle seats available.

Preferred seating
(Aisle or window)

from €10

Included

Included

Seat with more legroom
Snack & drink included

from €17
depending on availability6

from €3
depending on availability6

Included

Adjacent seat free

Cannot be added

Cannot be added

Included

Lounge access

Cannot be added

Included

3

Lounge access at select airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Priority check-in & boarding

Included

4 

Included

4 

Included

Access to security fast lane

Included

5 

Included

5 

Included

At select airports

Booking changes

Surcharge

Free with Flex option1

Free with Flex option1

Cancellation

Cannot be added

Free with Flex option1

Free with Flex option1

Extras
Special luggage and sport equipment

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Key

  • Included
  • Cannot be added
Services

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our comfort fare

BIZclass

Our premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

Included

including HON Circle miles

Catering

Surcharge

Included

SMART-Meals (a warm and a cold meal) incl. drink

Included

BEST-Meals (a warm and a cold meal) incl. drinks

Included

Exquisite menus at an excellent service

Sky-Meals

Sky-Meal from €7,90

Can be added to SMART-Meals from €7,90

Can be added to BEST-Meals from €7,90

Cannot be added

1 bag up to 23 kg

from €25
if booked online

Included

Included

See baggage up to 32 kg

2nd bag up to 23 kg

€150 
 if booked online

€150 
 if booked online

Included

See baggage up to 32 kg

1 bag up to 32 kg

Cannot be added

Cannot be added

Cannot be added

Included

2nd bag up to 32 kg

Cannot be added

Cannot be added

Included

Hand luggage up to 8kg

Included

Included

Included

2 items of hand luggage

Included

2 items of hand luggage

Preferred seating
(Middle seat)

from €8

Included

Included

Cannot be added

No middle seats available.

Preferred seating
(Aisle or window)

from €18

Included

Included

Included

Seat

Standard seat

Standard seat

Comfort seat with more legroom and generously adjustable backrest

Premium lie-flat seat in exclusive area

More legroom and a comfortably adjustable backrest included

From € 85
depending on availability6

From € 40
depending on availability6

Included

Included

Two-metre-long bed with a horizontal lying surface

Lounge access

Cannot be added

Included

3

Included

3

Lounge access at selected airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Included

Priority check-in & boarding

Included

4 

Included

4 

Included

Included

Access to security fast lane

Included

5 

Included

5 

Included

5 

Included

At select airports

Booking changes

Surcharge

Free with Flex option1

Free with Flex option1

Free with Flex option1

Cancellation

Cannot be added

Free with Flex option1

Free with Flex option1

Free with Flex option1

Extras
Special luggage and sport equipment

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

In-flight entertainment
Wings Entertain

€9,90 
(payment on board)

€9,90 
(payment on board)

Included

Included

WiFi on board 
Wings Connect

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Key

  • Included
  • Cannot be added

Footnote list

1 Can be added for a surcharge; free booking changes and cancellation possible until the end of the departure date

2 Where available

3 Lounge access at select airports for HON, SEN and FTL

4 Inclusive for for HON, SEN and FTL

5 Inclusive for HON and SEN

6 The seat reservation option (with extra legroom) applies exclusively to selected flights and depends on the route and availability. This offer may not be available on some of the following aircraft: A319, A320, B737, B738, Q400, E190.

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etix® is an electronic ticketing service that replaces paper tickets. It has a 13-digit number in addition to your booking code. You receive this etix® ticket number under certain circumstances, for example if you book your flight on the Lufthansa website or through a travel agent. It is saved for you in the etix® database. When you present your etix® ticket number and a photo ID, you will receive your boarding pass.

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When flying from, to or over certain countries*, airlines are required by law to collect certain data through the Advance Passenger Information System (APIS) and to forward it to the authorities of those countries before the flight begins.

The following information is required:

  • Title
  • First and last name
  • Date and country of birth
  • Gender
  • Nationality
  • Passport information

Additional APIS information is required for entry into the United States:

  • Country of residence
  • Destination airport
  • Complete address of your destination (street, city, postal code, state/province, country) 

Passengers who book online can enter this information immediately after completing their booking. Any missing information can be added later by going to 'My Eurowings'.

To avoid unnecessary delays at the check-in counter, we recommend that you submit the APIS information as early as possible using our online form.

Please note that you may not be permitted to travel if the information is not complete.

Footnote list

* United Kingdom, United States of America, Mauritius, Dominican Republic, Thailand, Cuba

Web check-in is currently only available on our long-haul flights to Mauritius, Bangkok, Cape Town, Phuket, Cancun*, Montego Bay*, Puerto Plata* and Punta Cana. 
You can check in online 72 hours before departure here. Web check-in closes 90 minutes before departure.

Web check-in is currently unavailable on our long-haul flights to USA, Havana, Cuba, Barbados, Varadero, La Romana and Windhoek.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

* Please note that it is not possible to print a board card for these flights.

 

Web check-in is currently only available on our long-haul flights to Mauritius, Bangkok, Cape Town, Phuket, Cancun*, Montego Bay*, Puerto Plata* and Punta Cana. You can check in online 72 hours before departure here. Web check-in usually closes 90 minutes before departure. Here you can check the exact times for the web and mobile check-in at your departure airport.

Web check-in is currently unavailable on our long-haul flights to USA, Havana, Cuba, Barbados, Varadero, La Romana and Windhoek.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time. 

*Please note that a printout of the boarding pass is not possible for these flights. 

The charges for the following services depend on your selected route:

  • First piece of luggage up to 23 kg
  • Seat reservation with more legroom (BASIC fare)
  • Seat reservation with more legroom (SMART fare)

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The opening and closing times for web and mobile check-in may vary depending on the departure airport. You can review the exact web and mobile check-in times for your departure airport here.

Information about long-haul flights

Web check-in is currently only available for flights to/from Mauritius
Unfortunately web check-in is currently unavailable for flights to/from Mauritius, Bangkok, Cape Town, Phuket, Cancun*, Montego Bay*, Puerto Plata* and Punta Cana.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

* Please note that it is not possible to print a board card for these flights.

Booking changes, name changes and booking additional services:

You can only make booking and name changes as well as book additional services (e.g. adding baggage) via the website until web and mobile check-in closes at your departure airport.

Review the exact web and mobile check-in times for your departure airport here: