• 1.1 Basic principle

    These conditions are valid for the carriage of passengers on transportation companies of the Deutsche Bahn group, on all rail routes operated by the group, unless otherwise stipulated in the following conditions. Where carriage is fully or partially provided by transportation companies other than the Deutsche Bahn group, the contract of carriage with the respective transportation company providing carriage services and thus the conditions of carriage therein also apply. Non-stop tickets are sold exclusively on behalf of and for the account of the respective transportation company providing carriage.

    1.2 Product classes

    The transportation companies provide carriage in the following product classes: 

    • Product class ICE: InterCityExpress (ICE), InterCityExpress-Sprinter (ICE-Sprinter),
    • Product class IC/EC: InterCity (IC), EuroCity (EC), D-Zug (D);
    • Product class C: InterRegio (IR), InterRegioExpress (IRE), RegionalExpress (RE), RegionalBahn (RB) and S-Bahn (S)

    1.3 Exceptions

    These conditions do not apply for travel in trains in product class C, except on IR trains that operate exclusively on routes of a single traffic network, a fare community or S-Bahn fare sector; on these trains the respective effective fares for said routes are definitive. For trains other than those named in 1.2 special conditions of carriage apply.

    1.4 Special conditions

    Additional special conditions for the carriage of luggage apply. Otherwise the conditions in the Railway Traffic Regulations (EVO) apply in its currently valid version.

  • 2.1 Carriage

    The right to be carried depends on the presentation of a valid ticket. The details on the ticket govern carriage. A ticket for a higher product class is also valid for carriage in a lower product class, as long as there is no reservation on a specific train. A ticket for travel in first class is also valid for travel in second class.

    2.2 Period of validity of "Rail&Fly" tickets

    2.2.1 A ticket’s period of validity is based on the ticket itself. Tickets are valid on the flight day as well as one day after arrival and one day before departure. The period between outward and inbound flights cannot exceed six months.

    2.2.2 The transportation company will extend the ticket’s period of validity if passengers are not able to take the train due to its delay or cancellation or if they miss a connecting train and would have been able to use the ticket within the original period of validity had there been no delay or cancellation.

    2.3 Upgrade

    Ticket holders who wish to travel in a higher class may pay for the upgrade for the whole route or for part of it. The outstanding balance is the difference between the normal fares for the route concerned.

    2.4 Transferability

    The ticket is only transferable if it is not made out in the name of a specific person. Passengers with tickets bearing their name must prove their identity by presenting an official photo ID on request during ticket inspection.

    2.5 Nullity

    A ticket is invalid (i) if it does not contain the necessary details, entries, signatures and pictures, (ii) if it is significantly damaged, its content rendered unrecognisable or it has been changed unlawfully, (iii) if it is valid only in conjunction with an ID card or entitlement card that cannot be provided or has expired, (iv) if the period of validity has not yet begun or has expired, or (v) if it does not demonstrate that it has been validated in accordance with stipulations.

    2.6 Changes & cancellation

    Rail&Fly tickets cannot be cancelled, changed or refunded.

  • 3.1 Reservation

    Depending on availability passengers can reserve seats at the earliest three months in advance. The transportation company can establish an obligation to reserve for specific trains either wholly or partially or exclude the possibility of reserving seats wholly or partially on certain trains. Trains where reservations are obligatory are marked with an R in the timetable. The right to take up a reserved seat lapses if the passenger does not occupy the seat within 15 minutes of the departure of the train from the station the reservation was booked for.

    3.2 Reservation fee

    The reservation fee is currently €4.50 (second class) and €5.90 (first class) per person and direction and includes one connection. Reservations can only be purchased at Deutsche Bahn agencies.

    3.3 Exchange, refund

    If reserved seats cannot be assigned or assigned seats cannot be held or are not taken up due to a train being delayed, the passenger has the right to be refunded the reservation fee. In all other cases exchange and refund are excluded.

  • 4.1 General behaviour requirements

    Passengers should behave in such a manner so as to not unduly disturb other passengers. Passengers may only occupy one seat. Where necessary, seats or compartments for infants and severely disabled people must be vacated when these passengers present themselves. In the parts of the train designated as “non-smoking”, smoking is not permitted even if other passengers give their consent.

    4.2 Misuse of emergency devices

    Passengers may only activate the emergency brakes or the emergency door release if their own safety, the safety of other passengers, other people or the train itself is in danger. In cases of misuse, the passenger must pay €200 without prejudice to other claims. The passenger has the right to prove that their actions led to no or little damage.

  • 5.1 Luggage

    In addition to hand luggage, passengers may bring one item of luggage. "Luggage" means objects (not hand luggage) that can be carried by one person. Otherwise, passengers can check in luggage under the conditions valid for this purpose.

    5.2 Objects that cannot be carried

    5.2.1 Objects and materials capable of disturbing or injuring fellow passengers or damaging the train itself cannot be taken on board either as hand luggage or baggage. Particularly excluded are dangerous substances and objects, firearms, explosive and flammable substances and objects, substances that can be ignited, are poisonous, radio-active, corrosive and infectious, as well as other dangerous objects according to the law on the carriage of dangerous goods (GGBeFG) and the regulation on domestic and cross-border carriage by road or rail (GGVSE), mopeds or small mopeds and objects and substances, whose transportation is prohibited under other legal provisions.

    5.2.2 If there are grounds to suspect that passengers are carrying objects or substances excluded from transportation, they must immediately present the transportation company with the expert opinion on the object or substance in question and, where necessary, prove its innocuousness. Passengers who cannot meet this requirement or are carrying with them recognisable excluded objects or substances can be barred from being carried any further and lose their right to a refund.

    5.3 Animals

    We will transport live pets that are small (up to the size of a house cat), innocuous and held in containers as hand luggage. The containers must be such that they do not cause a nuisance to people or belongings. There is no fee to transport these animals. Furthermore, dogs that are not held or cannot be held in containers or hand luggage can be transported on the condition that they are on a leash and are wearing an appropriate muzzle. For dogs such as these the fares that apply are those that apply for unaccompanied children aged 6 to 14. All other animals, as well as animals with contagious diseases, will not be transported. Animals are not allowed in carriages with catering facilities apart from guide dogs as stated in § 145 paragraph 2 number 2 of the social security code (SGB) IX. Furthermore said guide dogs are exempted from obligatory muzzles as laid down in § 145 paragraph 2 number 2 of the social security code (SGB) IX.

  • 6.1 Transport capacity

    Bicycles can be transported on trains in product class C (except on IR trains) and on trains marked with a bicycle symbol. Transport may be denied if there is a lack of space. In trains with the bicycle symbol you must reserve a space to be able to transport a bicycle. Bicycles cannot be transported on trains in the ICE product class.

    6.2 Limitations

    Bicycles are limited to one per passenger. Only two-wheel, single-seated bicycles, folded bicycle trailers and bicycles with an electric auxiliary engine are allowed. If there is sufficient space, on specific trains recumbent bicycles, tandems and tricycles can also be transported.

    6.3 Positioning

    In trains marked with the bicycle symbol and trains in product class C (with the exception of IR trains without any specific identification) bicycles can only be positioned in multi-purpose areas, in entry spaces, storage areas with fold-down seats, bicycle compartments and luggage carriages.

    6.4 Transportation and reservation fee

    6.4.1 Passengers must pay the transportation fee laid down for the carriage of bicycles by purchasing a bicycle ticket before beginning the journey. The fee is 9 € for travel on trains in the IC/EC product class and on IR trains. On presentation of a BahnCard 25 / BahnCard 50 the fee is 6 € and on product class C trains (except IR trains) the fee is 3 €. Tickets cannot be purchased in the train unless there was no way of buying one at the departure station before boarding the train. The period of validity of the bicycle ticket is the same as the period of validity of a ticket for a single journey.

    6.4.2 You can reserve a storage place for free when you buy a bicycle ticket or reserve a seat. For the rest the reservation fee is 3 €. In addition the rules in 3.3. apply.

  • 7.1 Liability for cancellation, delay or missed connections

    7.1.1 If a delayed train means that the passenger misses a connecting train or the last scheduled connection to a public means of transport, or if a train is cancelled either entirely or on certain stretches, the passenger can (i) forego continuing the journey and claim a full refund of the fare for the part of the journey not travelled, (ii) forego continuing the journey and return free of charge to the station of departure on the next available train and claim a full refund of the fare and transport costs for luggage as well as the fare for the return of their luggage or (iii) continue the journey, as far as possible, at no extra cost on a train travelling via the same or a different route to the same destination station, a train that allows the passenger to reach their destination with as small a delay as possible.

    7.1.2 The transportation company is liable to the passenger for the damage (stated below), which arises due to the fact that the journey cannot be completed by midnight on another scheduled means of transport or cannot be reasonably finished under the given circumstances due to a train being cancelled or delayed or due to a missed connection. Damages cover overnight accommodation and costs incurred informing those awaiting the passenger’s arrival, up to a maximum of 80 €. If another means of transport is cheaper and it can reasonably be taken, the transportation company will pay for this alternative. Alternatively the passenger can assert his claims according to 7.1.1.

    7.1.3 If an ICE-Sprinter is over 30 minutes late, the ICE-Sprinter supplement can be claimed. Passengers must present the original ICE-Sprinter supplement ticket or a copy.

    7.1.4 If trains in the ICE, IC/EC product classes or IR trains arrive more than 60 minutes late at the stations passengers are to alight the train at, they receive compensation of 5 € for second class and 7,50 € for first class; this rule also applies if passengers arrive at their destination stations more than 60 minutes late due to the cancellation of a train. For journeys with connections between trains named in article 1, passengers also receive this compensation, if, due to the delay or cancellation of such trains, they arrive over 60 minutes late at the station where they are to or would have alighted from the last train of a connection according to the timetable. Compensation claims can only be asserted once per ticket respectively (for return tickets once per direction).

    7.1.5 Passengers cannot assert claims for compensation under articles 7.1.2 to 7.1.4, if the reason a train is cancelled or delayed or the reason a connection is missed is due to (i) circumstances outside the railway operator’s control, circumstances that could not be avoided and consequences that could not be anticipated despite the transportation company acting prudently, (ii) the fault of the passenger or (iii) the behaviour of a third party that could not be avoided nor could the consequences thereof be anticipated despite the transportation company acting prudently.

    7.1.6 Passengers cannot assert joint claims for compensation based on 7.1.2 and 7.1.3 or 7.1.2 and 7.1.4.

    7.1.7 For passengers to be able to assert their right to compensation according to 7.1.3 and/or 7.1.4 they will receive a voucher ticket either (i) while on board the delayed train in ICE, IC/EC or IR product classes, depending on availability, or (ii) at the service point at the station on the day of the delayed journey or during the 2 following days. The passenger should present this voucher, which should be filled out and furnished with the stamp of the issuing centre, as well as the corresponding ticket and/or copy of the ticket, within one month from the day of the delayed journey to a Deutsche Bahn travel centre, and after doing so they will receive a voucher valid for one year for the amount of compensation due. This cannot be exchanged for cash but can be used for another ticket purchase at any Deutsche Bahn centre or Deutsche Bahn travel agency.

    7.1.8 Passengers can also claim compensation according to 7.1.3 and/or 7.1.4 at any Deutsche Bahn travel centre on the day of the delayed journey or within the following 2 days without the stamp. In this case passengers must ensure that the Deutsche Bahn customer service centre receives the voucher ticket, filled out by the passenger, as well as the corresponding ticket and/or copy of the ticket within one month of the day of the delayed journey. The customer service centre will send a voucher valid for a year for the amount of compensation due. This cannot be exchanged for cash but can be used for another ticket purchase at any Deutsche Bahn travel centre or Deutsche Bahn travel agency.

    7.2 Liability for other reasons

    As far as other legal grounds are concerned, the transportation company is only liable to the passenger in cases of intent or gross negligence, breach of contractually significant obligations (cardinal obligations) and the causation of death, injury to body or health in slight negligence. In cases of a breach to the contractually significant obligations liability to claims shall be limited, however, to typical foreseeable damages. Apart from in cases of intent, gross negligence or breach of contractually significant obligations, liability for material claims per passenger shall be limited to a maximum amount of 1.000 €. For the rest the conditions of the law on liability (HPflG) remain unaffected.

We can only transport children under the age of 12 on the date of travel if they travel with a responsible adult companion. Children and the accompanying adult must be on the same booking (with the same booking number). If this is not the case, please contact our call center no later than 3 days before departure.

In the event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse to transport the child. On direct flights within Germany, children ages 5 through 11 may travel on Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants and toddlers under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call center or at one of our airport counters. Online booking is not an option.

More information about traveling with children.

 Important: the valid age is that on the date of the last flight in the booking.  

We can only transport children under the age of 12 on the date of travel if they travel with a responsible adult companion. Children and the accompanying adult must be on the same booking (with the same booking number). If this is not the case, please contact our call center no later than 3 days before departure.

In event that the accompanying adult is not a parent or legal guardian, we will need written permission from a parent or a legal guardian. Please use the form provided for this purpose. Without this written permission, we regret that we will have to refuse to transport a child. On direct flights within Germany, children ages 5 through 11 may travel on Eurowings without an accompanying adult (unaccompanied minors). Our child-friendly staff will care for your child and ensure that he or she reaches the destination airport safely.

Infants and toddlers under the age of 2 are not entitled to a seat. Instead, they are transported on the lap of an adult and secured with a seatbelt (loop belt).

Alternatively, we offer transport in a child safety seat in a separate seat. Bookings may only be made through the call center or at one of our airport counters. Online booking is not an option.

More information about traveling with children.

 Important: the valid age is that on the date of the last flight in the booking.

Baggage

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Reduced baggage surcharge for one checked baggage item maximum BAG from € 15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 (depending on route) € 50 € / £44 / CHF 60 / $60 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100
Baggage surcharge for one checked baggage item maximum BAG (BM) €30 / £26 / CHF 35 / $35 / CZK 771 / SEK 307 / NOK 286 / PLN 129 / HUF 9,571 (depending on route) €60 / £53 / CHF 69 / $70 / CZK 1,543 / SEK 615 / NOK 572 / PLN 258 / HUF 19,142 / AED 283 / THB 2,500
Baggage surcharge per additional checked baggage item BAG 2 not available €90 / £79 / CHF 100 / $100 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700
Baggage surcharge per additional checked baggage item BAG 2 - 5 UNSUPPORTED PLACEHOLDER: CMS.BAG 2- 5 not available
Baggage surcharge per additional checked baggage item BAG 3 - 5 not available 150 € / £131 / CHF 174 / $175 / CZK 3,857 / SEK 1,536 / NOK 1,430 / PLN 645 / HUF 47,854 / AED 707 / THB 6,200
Excess baggage surcharge for the first baggage item up to 9 kg in excess weight XBA/XMA
50 € / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 100 € / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Excess baggage surcharge for additional baggage items up to 9 kg in excess weight XBB-XBE/MBXME 50 € / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 100 € / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of ski equipment weighing up to 32 kg maximum (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as poles and ski/snowboarding boots (depending on availability) SKI no charge no charge
Transport of sporting firearms per item (incl. ammunition) up to 32 kg WEAP €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of set of golf equipmentup to 32 kg GOLF €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of bicycle (packed securely for transport) for each bicycle
Packing material is not provided by us (depending on availability) up to 32 kg
BIKE €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200
Transport of the following specialized equipment up to 32 kg: bodyboard, surfboard, sailboard/hang-glider, diving equipment (depending on availability) SPEQ €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 €100 / £88 / CHF 116 / $117 / CZK 2,571 / SEK 1,024 / NOK 953 / PLN 430 / HUF 31,903 / AED 471 / THB 4,200

Please note:

If your booking consists of an etix® ticket number and/or a Eurowings flight booked through one of our partner airlines or at a travel agency, baggage rules may vary. Please contact the relevant airline or travel agency for more information.

Service for disabled passengers

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Boarding and deplaning assistance for visually impaired passengers BLND no charge no charge
Boarding and deplaning assistance for deaf passengers and sign language users DEAF no charge no charge
Assistance for passengers with impaired mobility on airport ramp WCHR no charge no charge
Assistance for passengers with impaired mobility on aircraft steps WCHS no charge no charge
Carrying passengers with impaired mobility to seat on aircraft WCHC no charge no charge
Transport of manually operated wheelchair WCMP no charge no charge
Transport of a motorized wheelchair operating on dry batteries WCBD no charge no charge
Transport of an assistance dog Assistance dog no charge no charge

Special services

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Additional service fee charged on a booking or booking change (flight date) as per Article 5.2.3 of the GCC, if booked through the call center, at our airport sales desk or through a commercial agent ADD €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 (per booking, not per person and per journey) €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900 plus difference in current flight price
Call centre service fee when subsequently booking additional services that can be booked online (e.g. additional luggage) RAD €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 (per booking, not per person and per journey) €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 / AED 47 / THB 500 (per booking, not per person and per journey)
Fee for changing flight date before web check-in closes RBK €70 / £61 / CHF 81 / $82 / CZK 1,800 / SEK 717 / NOK 667 / PLN 301 / HUF 22,332 (plus difference in current flight price) €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700 (plus difference in current flight price)
Fee for name change, per person and per booking NC1 €70 / £61 / CHF 81 / $82 / CZK 1,800 / SEK 717 / NOK 667 / PLN 301 / HUF 22,332 plus difference in current flight price €120 / £105 / CHF 139 / $140 / CZK 3,086 / SEK 1,229 / NOK 1,144 / PLN 516 / HUF 38,283 / AED 566 / THB 5,000 plus difference in current flight price
Transport of pets up to 8 kg in an appropriate carrier (we do not provide carriers for transporting pets) PETC €55 / £48 / CHF 64 / $64 / CZK 1,414 / SEK 563 / NOK 524 / PLN 237 / HUF 17,546 (no additional charge for assistance dogs) not available (assistance dogs available, no charge)
Service charge per leg for children up to 2 years of age INF €19 / £17 / CHF 22 / $22 / CZK 489 / SEK 195 / NOK 181 / PLN 82 / HUF 6,061 €75 / £66 / CHF 87 / $87 / CZK 1,929 / SEK 768 / NOK 715 / PLN 323 / HUF 23,927 / AED 353 / THB 3,100
Supervision of children between 5 and 11 traveling alone (unaccompanied minor service in accordance with Article 21) only within Germany and on flights from Germany to Zurich and Vienna  UM €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 not available
Transport of strollers on airport ramp, on aircraft steps, in the airport Pushchairs no charge no charge
Seat reservation – standard SEF from €4 / £4 / CHF 5 / $5 / CZK 103 / SEK 41 / NOK 38 / PLN 17 / HUF 1,276 (depending on route) €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900
Seat reservation – standard for subsequent bookings at the airport desk SEF €15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 €20 / £18 / CHF 23 / $23 / CZK 514 / SEK 205 / NOK 191 / PLN 86 / HUF 6,381 / AED 94 / THB 900
Seat reservation with more legroom (in BASIC fare, including snack & drink) SEF from €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 (depending on route) €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700
Seat reservation with more legroom (in BASIC fare, including snack & drink) for subsequent bookings at the airport desk SEF €35 / £31 / CHF 41 / $41 / CZK 900 / SEK 359 / NOK 334 / PLN 151 / HUF 11,166 €90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700
Seat reservation with more legroom (in SMART fare, including snack & drink) SEF from €4 / $5 / CHF 5 / £4 / CZK 103 / SEK 41 / NOK 38 / PLN 17 / HUF 1,276 (depending on route) €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100
Seat reservation with more legroom (in SMART fare, including snack & drink) for subsequent bookings at the airport desk SEF €15 / £13 / CHF 17 / $17 / CZK 386 / SEK 154 / NOK 143 / PLN 65 / HUF 4,785 €50 / £44 / CHF 58 / $58 / CZK 1,286 / SEK 512 / NOK 477 / PLN 215 / HUF 15,951 / AED 236 / THB 2,100
Extra seat: empty center seat (valid for the transport of musical instruments larger than a guitar)   Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the fare on the day the private seat is booked) Extra ticket (same price as existing ticket if booked by midnight on the same day; otherwise the fare on the day the private seat is booked)

Other charges

Description Type of service Short and medium-haul route
(Charges per person and flight segment)
Long-haul route
(Charges per person and flight segment)
Save Your Price SYP €2 / £2 / CHF 2 / $2 / CZK 51 / SEK 20 / NOK 19 / PLN 9 / HUF 638 €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 / AED 47 / THB 500
Processing fee per returned direct debit CBF €7,65 / £7 / CHF 9 / $9 / CZK 197 / SEK 78 / NOK 73 / PLN 33 / HUF 2,441 €7,65 / £7 / CHF 9 / $9 / CZK 197 / SEK 78 / NOK 73 / PLN 33 / HUF 2,441 / AED 36 / THB 400
Booking changes and cancellations subject to fees with Flex option fares as per Article 19.1.1 ABB CXL/RBK
flex

€75 / £66 / CHF 87 / $87 / CZK 1,929 / SEK 768 / NOK 715 / PLN 323 / HUF 23,927

€90 / £79 / CHF 104 / $105 / CZK 2,314 / SEK 922 / NOK 858 / PLN 387 / HUF 28,712 / AED 424 / THB 3,700

Eurowings accepts no responsibility for the accuracy of this information.

For more information please consult our General Conditions of Carriage.

Services

BASIC

Our budget fare

SMART

Our standard fare

BIZclass

Our Premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

including HON Circle miles

Snack & drink

From €6

Included

Included

À la carte catering

1 bag up to 23 kg

from €15 
if booked online

Included

See baggage up to 32 kg

2nd bag up to 23 kg

€75
if booked online

€75
if booked online

See baggage up to 32 kg

1 bag up to 32 kg

Cannot be added

Cannot be added

Included

2nd bag up to 32 kg

Cannot be added

Cannot be added

Included

Hand luggage up to 8kg

Included

Included

Included

2 items of hand luggage

Preferred seating

from €4

Included

Included

Seat with more legroom
Snack & drink included

from €10
depending on availability6

from €4
depending on availability6

Included

Adjacent seat free

Cannot be added

Cannot be added

Included

Lounge access

Cannot be added

Included

3

Lounge access at select airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Priority check-in

Included

4 

Included

4 

Included

Priority boarding

Included

5 

Included

5 

Included

Access to security fast lane

Included

5 

Included

5 

Included

At select airports

Booking changes

Surcharge

Free with Flex option1

Free with Flex option1

Cancellation

Cannot be added

Free with Flex option1

Free with Flex option1

Extras
Special luggage and sport equipment

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Ski equipment

Included

depending on availability7

Included

depending on availability7

Included

depending on availability7

Key

  • Included
  • Cannot be added
Services

BASIC

Our budget fare

SMART

Our standard fare

BEST

Our comfort fare

BIZclass

Our premium fare

Collect miles - Boomerang Club or Miles & More

Included

Included

Included

Included

including HON Circle miles

Catering

Surcharge

Included

SMART-Meals (a warm and a cold meal) incl. drink

Included

BEST-Meals (a warm and a cold meal) incl. drinks

Included

Exquisite menus at an excellent service

Sky-Meals

Sky-Meal from €7,90

Can be added to SMART-Meals from €7,90

Can be added to BEST-Meals from €7,90

Cannot be added

1 bag up to 23 kg

€50
if booked online

Included

Included

See baggage up to 32 kg

2nd bag up to 23 kg

€150 
 if booked online

€150 
 if booked online

Included

See baggage up to 32 kg

1 bag up to 32 kg

Cannot be added

Cannot be added

Cannot be added

Included

2nd bag up to 32 kg

Cannot be added

Cannot be added

Included

Hand luggage up to 8kg

Included

Included

Included

2 items of hand luggage

Included

2 items of hand luggage

Preferred seating

€20

Included

Included

Included

Seat

Standard seat

Standard seat

Comfort seat with more legroom and generously adjustable backrest

Premium lie-flat seat in exclusive area

More legroom and a comfortably adjustable backrest included

€ 90
depending on availability6

€ 50
depending on availability6

Included

Included

Two-metre-long bed with a horizontal lying surface

Lounge access

Cannot be added

Included

3

Included

3

Lounge access at selected airports

Reserved
hand luggage compartment

Cannot be added

Cannot be added

Included

Included

Priority check-in

Included

4 

Included

4 

Included

Included

Priority boarding

Included

5 

Included

4 

Included

Included

Access to security fast lane

Included

5 

Included

5 

Included

5 

Included

At select airports

Booking changes

Surcharge

Free with Flex option1

Free with Flex option1

Free with Flex option1

Cancellation

Cannot be added

Free with Flex option1

Free with Flex option1

Free with Flex option1

Extras
Special luggage and sport equipment

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Surcharge2
(price depends on service)

Ski equipment

Included

depending on availability7

Included

depending on availability7

Included

depending on availability7

Included

depending on availability7

In-flight entertainment
Wings Entertain

€9,90 
(payment on board)

€9,90 
(payment on board)

Included

Included

WiFi on board 
Wings Connect

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Surcharge2
(price depends on service,
payment on board)

Key

  • Included
  • Cannot be added

Footnote list

1 Can be added for a surcharge; free booking changes and cancellation possible until the end of the departure date

2 Where available

3 Lounge access at select airports for HON, SEN and FTL

4 Inclusive for for HON, SEN and FTL

5 Inclusive for HON and SEN

6 The seat reservation option (with extra legroom) applies exclusively to selected flights and depends on the route and availability. This offer may not be available on some of the following aircraft: A319, A320, B737, B738, Q400, E190.

7 Transport of ski equipment weighing up to max. 32 kg (skis/snowboards – max. 3 pairs/boards per person) incl. accessories such as sticks and ski/snowboarding boots

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etix® is an electronic ticketing service that replaces paper tickets. It has a 13-digit number in addition to your booking code. You receive this etix® ticket number under certain circumstances, for example if you book your flight on the Lufthansa website or through a travel agent. It is saved for you in the etix® database. When you present your etix® ticket number and a photo ID, you will receive your boarding pass.

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A map of Europe will show airports for selecting a flight route. Use the arrow keys or TAB to navigate through the list. Press ENTER to select an airport as a departure or destination airport.

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When flying from, to or over certain countries*, airlines are required by law to collect certain data through the Advance Passenger Information System (APIS) and to forward it to the authorities of those countries before the flight begins.

The following information is required:

  • Title
  • First and last name
  • Date and country of birth
  • Gender
  • Nationality
  • Passport information

Additional APIS information is required for entry into the United States:

  • Country of residence
  • Destination airport
  • Complete address of your destination (street, city, postal code, state/province, country) 

Passengers who book online can enter this information immediately after completing their booking. Any missing information can be added later by going to 'My Eurowings'.

To avoid unnecessary delays at the check-in counter, we recommend that you submit the APIS information as early as possible using our online form.

Please note that you may not be permitted to travel if the information is not complete.

Footnote list

* United Kingdom, United States of America, Mauritius, Dominican Republic, Thailand, Cuba

Web check-in is currently only available on our long-haul flights to Mauritius and Bangkok. 
You can check in online 72 hours before departure here. Web check-in closes 90 minutes before departure.

Web check-in is currently unavailable on our long-haul flights to USA, Havanna, Varadero, Cancun, Montego Bay, Puerto Plata, Punta Cana and Windhoek .
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

* Please note that it is not possible to print a board card for these flights.

 

Web check-in is currently only available on our long-haul flights to Mauritius and Bangkok. You can check in online 72 hours before departure here. Web check-in usually closes 90 minutes before departure. Here you can check the exact times for the web and mobile check-in at your departure airport.

Web check-in is currently unavailable on our long-haul flights to USA, Havanna, Varadero, Cancun, Montego Bay, Puerto Plata, Punta Cana and Windhoek .
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time. 

*Please note that a printout of the boarding pass is not possible for these flights. 

The charges for the following services depend on your selected route:

  • First piece of luggage up to 23 kg
  • Seat reservation with more legroom (BASIC fare)
  • Seat reservation with more legroom (SMART fare)

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The opening and closing times for web and mobile check-in may vary depending on the departure airport. You can review the exact web and mobile check-in times for your departure airport here.

Information about long-haul flights

Web check-in is currently only available for flights to/from Mauritius
Unfortunately web check-in is currently unavailable for flights to/from Mauritius and Bangkok.
Please use our check-in counter at the airport. The check-in counters open three hours before departure and close 60 minutes before scheduled departure time.

* Please note that it is not possible to print a board card for these flights.

Booking changes, name changes and booking additional services:

You can only make booking and name changes as well as book additional services (e.g. adding baggage) via the website until web and mobile check-in closes at your departure airport.

Review the exact web and mobile check-in times for your departure airport here: