7.1 The prices stated in the various orders are without value-added tax. They are fixed prices and exclude subsequent claims. Any additional or deviating deliveries or services are only remunerated if a rider or supplementary agreement was concluded in advance.
7.2 The content of an invoice must comply with the applicable provisions of statute. For each order, a separate invoice shall be drawn up. The invoice currency must agree with the order currency. The breakdown of the invoices must mirror the structure of the order. Invoices must contain as reference the order number and the order date. The invoice items must contain as reference the order item numbers as well as the specification and the quantity with single and item price. Where, in an exceptional case, no order exists, at least the department and the name of the orderer at EWA must be stated; invoicing in such a case is in Euros. In the event of non-compliance, EWA reserves the right to reject the invoice.
7.3 As a general rule, there are two invoicing processes available (Email or paper form). Only one of these processes shall be applied at a time.
7.3.1 For the invoicing via Email (email@example.com) the following applies:
- The e-mail may only contain invoices and attachments which will be auto-processed. Any
additional information the e-mail may contain will be disregarded by the system
- Invoices and its corresponding attachment may be kept in pdf-format only. Please attach each
invoice including all additional attachments separately
- An e-mail may contain several invoices
- The size per any one e-mail is limited to 5 MB
- Please do not submit invoices via e-mail and per post simultaneously
7.3.2 For the invoicing via paper form the following applies:
Invoices are send in a single copy to the following address: Eurowings Aviation GmbH, Lindemannstr. 81, 44137 Dortmund, Germany.
7.3.3 Payments are made after 14 days subject to 3% discount or after 30 days without deduction. These terms commence as soon as the work or service has been completed and the duly issued invoice has been received by EWA. Deduction of a discount is also permissible if EWA offsets or retains payments in an adequate amount due to defects. The terms then commence after complete remedying of the defects.
7.4 As a general rule, invoicing shall follow performance of the service and acceptance or clearance of the delivery by EWA.
7.5 In any partial deliveries approved by EWA, the invoice must contain a remark to that effect.
7.6 Any agreed down payments and services to be offset against down payments shall be marked as such in the invoice. Down payments and services to be offset against down payments cannot be settled via AirPlus.
7.7 The supplier may only perform offsets with undisputed or final claims against EWA.