Our responsibility

Our hearts beat for flying. Because it connects people, cultures and countries. And because travel makes encounters possible that stay with us. At the same time, we know that flying has an impact on the climate and the environment. That is why responsibility for the environment, people and society is firmly embedded in how we act.

Together with the Lufthansa Group, we are implementing a range of measures that support the transition to lower-carbon aviation. These include the introduction of more fuel-efficient aircraft, the optimization of flight operations, the use of Sustainable Aviation Fuel (SAF), and support for selected climate action projects. One important element is the introduction of modern Airbus A320neo and A321neo aircraft into the fleet. These aircraft are among the most efficient medium-haul jets in their class and use around 20 per cent less fuel per seat on average than comparable previous-generation models.

In addition, we continuously assess and develop further measures that can help reduce CO₂ emissions from aviation and support the industry's transformation. In this way, we are contributing to efforts to reduce CO₂ emissions in aviation through a range of operational and technological measures.

Fly more consciously and collect miles and up to 50 per cent more Points

A Eurowings plane flying over trees in the blue sky.

Your contribution pays off: With a PlanetBlu package, you can make a contribution towards reducing the climate impact of future flights equivalent to the estimated CO₂ emissions of your flight. At the same time, you move closer to achieving frequent flyer status or earning your desired award.

For the proportion of sustainable aviation fuel, or Sustainable Aviation Fuel (SAF) for short, you receive up to 50 per cent additional Points and Qualifying Points. For flights in BIZclass, you also receive up to 20 per cent additional HON Circle Points and valuable miles.¹

Up to 50 per cent additional Points and Qualifying Points for flights with Eurowings
Up to 20 per cent additional HON Circle Points for flights with Eurowings in BIZclass
Up to 5 miles per EUR 1

Choose the PlanetBlu package that’s right for you now:

PlanetBlu Light: +5 per cent additional Points
PlanetBlu Plus: +10 per cent additional Points
PlanetBlu Pro: +50 per cent additional Points

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We are implementing measures to reduce the environmental impact of our operations.

Through investments, optimised cockpit procedures and modern technology, we are continuously working to reduce the environmental impact of our flight operations.

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Measures to reduce resource use and CO₂ emissions

Flying affects the climate – not only through CO₂ emissions, but also through other effects.

With our PlanetBlu packages, you can help reduce the climate impact of future flights by an amount equivalent to your estimated flight-related CO₂ emissions.

The packages combine the use of Sustainable Aviation Fuel (SAF) with contributions to high-quality climate protection projects. These projects help store CO₂ over longer periods or support activities that contribute to reducing future CO₂ emissions.

You can easily add your PlanetBlu package during the flight booking process. The following options are available:

PlanetBlu Light

With the PlanetBlu Light package, you help save 5 per cent of the estimated flight-related CO₂ emissions through the targeted use of SAF on future Lufthansa Group flights. The remaining 95 per cent is supported through a contribution to high-quality climate protection projects.

PlanetBlu Plus

With the PlanetBlu Plus package, you help save 10 per cent of the estimated flight-related CO₂ emissions through the targeted use of SAF on future Lufthansa Group flights. The remaining 90 per cent is supported through a contribution to high-quality climate protection projects.

PlanetBlu Pro

With the PlanetBlu Pro package, you help save 50 per cent of the estimated flight-related CO₂ emissions through the targeted use of SAF on future Lufthansa Group flights. The remaining 50 per cent is supported through a contribution to high-quality climate protection projects.

A thank-you for your PlanetBlu Pro booking: a hot drink on board

As a thank-you for booking a PlanetBlu Pro package, you’ll receive a complimentary hot drink on board: tea or Dallmayr coffee. Tip: Feel free to bring your own reusable cup.

Investments in modern aircraft

Since March 2022, Eurowings has been adding eight Airbus A320neo and five Airbus A321neo aircraft to its fleet. Operating each new aircraft of this type can avoid up to 4,500 tonnes of CO₂ per year compared with the previous model. Eurowings is the first airline in the Lufthansa Group to equip all 13 neo aircraft with CFM’s LEAP engine, which stands for Leading Edge Aviation Propulsion.

The new, larger engines help reduce fuel consumption. This can save up to 3,700 tonnes of CO₂ per aircraft per year. Thanks to its lower fuel consumption, the neo also offers around 500 kilometres more range than the previous model.

In addition, the 2.40-metre-long wingtips, known as sharklets, can save up to a further 800 tonnes of CO₂ per aircraft per year. The sharklets improve aerodynamics in a similar way to a rear spoiler on a car. On the route from Düsseldorf to Rome, for example, this can reduce fuel consumption by around four per cent.

Using modern, fuel-efficient aircraft is an important part of the Lufthansa Group’s efforts to reduce CO₂ emissions from aviation.

Sustainable Aviation Fuel

Sustainable aviation fuels, or SAF for short, are produced from renewable raw materials such as used cooking oils or waste. Based on the entire life cycle, SAF can reduce greenhouse gas emissions by at least 80 per cent compared with fossil kerosene.

Based on a model-based estimate, the Lufthansa Group calculates the amount of SAF required to make a corresponding contribution to the estimated flight-related CO₂ emissions. This amount is introduced into the Lufthansa Group’s flight operations within six months. Non-CO₂ effects, such as contrails, are not taken into account here.

Here you can find more information about SAF and its use at Eurowings.

Carbon offsetting through high-quality climate protection projects

In addition to contributing to reducing the climate impact of future flights through the use of SAF, Eurowings offers the opportunity to support high-quality climate protection projects.

Together with our partners myclimate, Senken, CEEZER and First Climate, we support various technology- and nature-based projects in Germany, Europe and worldwide. These projects help to store CO₂ over longer periods or avoid CO₂ emissions – for example, by restoring peatlands, reforesting forests or using renewable energy.

With your contribution, you support specific measures that reduce future CO₂ emissions and can also strengthen local communities or biodiversity.

Here you can find out more about the climate protection projects supported.

Efficient flight operations

Resource-efficient flying has been an integral part of our cockpit training for many years. Improved cockpit procedures can save up to 500 kilograms of CO₂ on a flight from Düsseldorf to Rome.

One example is wind uplink: our pilots use the latest wind data to save fuel. Regular engine cleaning also contributes to more efficient operations.

Whenever possible, our pilots taxi on the ground using only one engine, a procedure known as single-engine taxiing. When parked, they prefer to use ground power instead of the auxiliary power unit at the rear of the aircraft.

Our Fuel Efficiency Publications also provide pilots with information on measures that can help save fuel during flight operations. These include optimised flight profiles during climb and descent as well as guidance on speed and acceleration.

Efficient processes in aircraft operation

Reducing aircraft noise

Reducing aircraft noise is also part of our sustainability activities. Compared with its predecessor, an A320neo is around 50 per cent quieter.

We have also fitted our existing fleet with noise-reducing vortex generators. The resulting reduction in noise emissions during approach particularly benefits people living near airports.

In the future, we will also use the Low Noise Augmentation System. By displaying guidance and recommendations in the cockpit, the assistance system helps pilots make quieter, more fuel-efficient approaches.

Reducing weight on board

Less weight on board means lower fuel consumption. That is why we regularly examine our aircraft for ways to reduce weight.

Every kilogram we save across the Eurowings fleet can contribute to CO₂ savings over the course of a year.

We have already reduced weight, for example by using lighter trolleys, seats and carpets. We also use thinner paper for Wings Magazine and the Wings Bistro menu.

In future, flight documentation is to be fully digitalised. This will allow us to save paper and reduce additional emissions through lower weight.

Certified environmental management system

Our externally validated environmental management system enables us to manage and improve our environmental performance at our German sites in accordance with the requirements of the international ISO 14001 standard and the European EMAS standard.

Our aim is to systematically identify relevant environmental aspects, continuously improve our environmental performance and incorporate these aspects into business decisions.

As part of our environmental management activities, we collect data on energy consumption, emissions and resource use. This data forms the basis for our environmental objectives and feeds into the development of targeted measures to further improve our environmental performance. The management system is reviewed regularly and validated by independent external environmental verifiers.

Our published Environmental Statement provides transparency about our environmental performance, objectives and progress.

We pay attention to the use of resources

Material and waste reduction

Less waste and the use of materials that can be kept in circulation are part of responsible corporate management. We therefore continuously work to reduce the amount of waste generated on board and on the ground.

Step by step, we are switching to packaging solutions that are reusable, recyclable or made from renewable materials.

With our “Bring your own cup” initiative, passengers can use their own cup on board. In return, they receive a discount of 50 cents on their hot drink – reducing the need for disposable cups.

Another focus is on reducing food waste on board. To achieve this, we use digital solutions such as the Load Planner. Using historical data and information on passenger numbers, school holidays and public holidays, this tool calculates the daily demand for fresh products.

If more is left over than planned on the last flight of the day, we offer our fresh snacks for the reduced price of €2.50 as part of our Happy Hour. This allows us to plan demand on board more accurately and reduce the amount of food that has to be disposed of.

We focus on more responsible products and services

Sandwich packaging with cellulose film

With our NatureFlex film, we are taking another step towards packaging with a lower plastic content. By changing our film, we can save more than four tonnes of plastic waste each year.

The sandwich packaging is made from a cellulose-based alternative that, according to the manufacturer, is compostable, biodegradable and approved under European regulations.

In this way, we are continuing to invest in a more responsible onboard offering.

We put people in the spotlight.

We create a secure, fair and attractive workplace with opportunities for continuous development. We are constantly reviewing and improving our internal processes and customer services to ensure that our passengers travel as sustainably and worry-free as possible.

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We offer an attractive workplace

Diversity and equal opportunities

We offer a fair, secure and attractive workplace for our employees. Diversity and equal opportunities are particularly close to our hearts. That is why we have joined various initiatives, such as the Cologne 'Women in Leadership' alliance, and founded the Wings.WoMen network. Our aim is for women to occupy a quarter of management positions by 2025.

Every year, we give pupils the opportunity to get a taste of the various technical professions found in the airline industry with our 'Girls’ and Boys’ Day'.

Education and training

We support our employees to invest in themselves. Our individual training programme offers many webinars to give employees the opportunity to learn foreign languages or expand their knowledge in a wide range of subject matters via LinkedIn Learning.

We also support the younger generation through a Lufthansa Young Network (LYN). In addition to this, we regularly offer traineeships for young talent.

Values, culture and working models

The well-being and health of our employees is essential for the company’s success. That’s why we regularly conduct what we call pulse checks. These give a snapshot of the current mood and explore potential for improvement in our daily work environment. Our new hybrid way of working also enables flexible working between office and home office.

We are responsible for our customers

Digitalisation for a successful customer experience

We are continuously working on digitalising the customer experience and are constantly developing our digital travel companion. This already supports our passengers with relevant information and intelligent services throughout the entire journey. For example, the Eurowings Travel Guide currently provides important and up-to-date information about destinations at a glance.

We have the good of society firmly in mind.

We connect people across national borders. We are a corporate citizen, actively involve ourselves in society, and contribute to social and economic prosperity through local partnerships.

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We boost economic growth

Local partnerships and networks

We are continuously expanding local partnerships by establishing new offices across Europe. In this way, we support regional economic growth, create jobs and provide a pan-European network for society and business.

We value transparent exchange

Transparent communication and dialogue

Dialogue with our stakeholders is essential for sustainable and responsible action. That is why regular exchanges of views are important to us, so we can meet interests, wishes and expectations in the best possible way. This also includes transparent reporting in both internal and external communication. We use many modern media channels for open and transparent stakeholder communication to keep employees, customers and investors informed.

We are committed to society

Social commitment

Our social commitment to children is particularly close to our hearts. That is why we are involved in a variety of ways in the help alliance, the Lufthansa Group’s charitable organisation – from financial donations to personal individual commitments from our employees. The goal: to give young people access to education and empower them to lead self-determined lives. For example, we have been supporting the Chancenwerk project 'Destination Education' since 2015. This supports disadvantaged pupils in their learning. Our employees take the opportunity to get involved in the project, for example with professional job application coaching or school field trips to an airport hangar. On board, we also encourage our passengers to donate 1 euro to finance a meal for two children via a help alliance project in India.

Help in crises

Eurowings provides support in times of crisis with relief flights and airlifts. During the Covid-19 pandemic, for example, more than 100 return flights were provided at short notice to bring around 20,000 stranded holidaymakers safely back home from holiday destinations. Numerous special flights were also organised to bring more than 30,000 urgently needed harvest workers and seasonal workers to farms to relieve shortages of thousands of seasonal workers due to strict entry and exit regulations.

¹ When you purchase a PlanetBlu package that includes a proportion of Sustainable Aviation Fuel (SAF), you will also receive up to 50 per cent more Points and Qualifying Points. For flights in BIZclass, you will also receive up to 20 per cent more HON Circle Points. If you are a Miles & More member but do not have Frequent Traveller, Senator or HON Circle Member status, the price of the respective PlanetBlu package excluding VAT is multiplied by a factor of four. For members with frequent flyer status, Eurowings applies a factor of five.