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Am I eligible for a flight voucher?

If your flight has been cancelled, you can request a voucher worth the value of your fare. For upcoming bookings within the following 60 days, you have the option to request a voucher. This option is valid from at the earliest 60 days and at the latest 14 days before the departure date.

The condition for receiving a voucher is that you have booked your flight directly via or the Eurowings App. If your flight was not booked directly via Eurowings, please contact your booking partner (e.g. travel agency or tour operator, online travel provider, etc.). More information is provided here.

Please note our voucher terms and conditions of use


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