Due to the exceptional circumstances caused by the spread of coronavirus, we would like to be even more accommodating to our customers by enabling you to make your travel plans even more flexible.
From now on, you can rebook flights until August 31, 2020 without any restrictions. The destination can also be changed. The new flight can be booked on any date until 27 March 2021.
Rebooking fees will still not be charged, regardless of which fare you booked. If the fare of your new booking is more expensive due to a change of destination, class of travel or similar, an additional charge may be necessary. Please note: When rebooking, you will still be advised of a rebooking fee that may be incurred. However, you will not be charged this fee when completing your booking (see shopping cart).
Please note: You are able to rebook your flights by using our self-service. The rebooking must be made at least 7 days before the scheduled departure date.
This rule applies to all existing bookings until May 31, 2020 and all new bookings made before 19 April, 2020.
Cancelling your flight is currently only possible if it has been cancelled by Eurowings previously. In this case, you can request a voucher here.