Price information

* Basic fare, unless indicated otherwise – checked luggage is subject to surcharges. Price per leg and person. Limited seating capacity.

We will fly you home - Our return flight guarantee in times of Corona

We will fly you home

Travelling in times of Corona is associated with many uncertainties. What if the infection rates at holiday destination rise again rapidly, or the German government issues a travel warning for certain destinations? We would like to give you the greatest possible security and flexibility along your journey - from booking the flight to returning home.

Eurowings offers you a general return flight guarantee within Europe back to Germany

Our return flight guarantee at a glance

Our promise

After arriving at your destination, we guarantee to provide you with a return flight within Europe to Germany, should a travel warning be issued at your destination, a lockdown be imposed, or your destination country be designated as an official risk area after your journey has already begun.

Prerequisites

The return flight guarantee applies to all Eurowings customers who booked an outward and return flight from Germany to any country in Europe, regardless of the booked fare, booking period and booking channel.

The prerequisite for a return flight is that the passenger does not show any COVID-19 symptoms and is allowed to fly to the affected destination country.

Costs

The return flight guarantee is free-of-charge. Additional costs for hotel accommodation, transport to the airport, etc. are not included in the return guarantee. 

FAQ

What does the return flight guarantee cover?

1. What does the return flight guarantee cover?

Eurowings guarantees its passengers a return flight from any country in Europe to Germany. If necessary, we will arrange a special flight, should there be severe disruptions related to Corona at the destination.

The service is only valid after arrival at the destination and in the following cases:

  • An official travel warning is issued at the destination by the German government after you start your journey

  • A lockdown is imposed at the destination after you start your journey.

  • The destination is designated as an official risk area by the Robert Koch Institute after you start your journey (please visit the website of the Robert Koch Institute)

Which passengers does the return flight guarantee apply to?

2. Which passengers does the return flight guarantee apply to?

The general return flight guarantee applies after arrival at the destination

  • regardless of the booked fare

  • regardless of the booking period

  • regardless of the booking channel you used

for all Eurowings customers with a valid return flight ticket from any country Europe back to Germany.

Prerequisites for a return flight are that the passenger does not show any symptoms of COVID-19, has not tested positive for COVID-19 and Eurowings has the possibility to fly to the affected destination.

Does the return flight guarantee cost anything?

3. Does the return flight guarantee cost anything?

Eurowings generally guarantees its passengers their return flight within Europe to Germany under the above mentioned conditions. There are no additional costs. Extra costs for hotel accommodation, transport to the airport, etc. are not included in the return flight guarantee. 

Be fully covered on your trip

Benefit from tailored travel insurance products by our partner HanseMerkur and collect Boomerang Club miles at the same time. You can select the insurance cover directly while booking your next flight or add it to your booked journey.