Q: Who can participate in EW4Business?

EW4Business is the loyalty program for corporate customers of Eurowings. All companies such as sole proprietorships, partnerships and corporations, legal entities, self-employed professionals (e.g. law and tax consulting firms, medical practices, architects` offices, management consultancies, engineering offices, etc.) and their executive boards and employees who generate transportation services with Eurowings GmbH as part of their commercial or self-employed activities are eligible to participate. Not eligible to participate are companies whose service offerings - at least in part - include the distribution or brokerage of flight tickets for a fee or free of charge (e.g. travel agencies, consolidators, tour operators, travel agents or cruise companies).

Question 1

Can I upgrade my fare to a higher fare after booking?

Accepted Answer

Yes, you can request an upgrade by phone or via the contact form.

Question 2

Where can I find the priority hotline number?

Accepted Answer

The priority hotline number for EW4Business customers will be sent with your log-in details. For any other questions regarding the hotline, please use the contact form and select the "EW4Business" contact topic option.

Question 3

Is it possible to use EW4Business in the app?

Accepted Answer

Entering the booking number allows you to add and change existing EW4Business bookings to the app, such as to add additional services, check in online, or change your flight. Please note that these features of the app are available only when you are logged out.

It is not currently possible to log into the Eurowings corporate portal or book flights under EW4Business conditions in the app.

Question 4

How long does registration take?

Accepted Answer

We'll send you your Eurowings corporate portal password promptly following registration, so that you may start enjoying the benefits of EW4Business. We're currently experiencing a high volume of new registrations, so there may occasionally be delays. In the meantime, please refrain from submitting queries regarding the status of your registration.

Question 5

How do I change my account settings?

Accepted Answer

You're welcome to make changes to your account settings by using the contact form.

Question 6

What help is available when I have technical difficulties during registration?

Accepted Answer

For technical reasons, company names may not include special characters, including ä, ö, ü, ß. Should you experience other difficulties, please use our contact form. Simply select the

"EW4Business" contact topic option.

Question 7

To what does the company discount apply and how do I receive the discount?

Accepted Answer

The discount applies to the pure Eurowings flight price (net price) in the three fares BASIC, SMART and BIZclass and applies to all non-stop and connecting flights operated by Eurowings. Additional services are excluded from the discount. The company discount will be deducted directly when you search for flights via the Eurowings corporate portal and the discounted flight prices will be displayed.

Question 8

How can I apply for an EW4Business account?

Accepted Answer

You can register your EW4Business corporate account quickly and easily via the Eurowings website. As soon as you have received your log-in details from us, you can make full use of the company benefits: EW4Business registration

If you already have an EW4Business company account, you can log in here: LogIn EW4Business

Question 9

How do I enter my company address in the corporate account?

Accepted Answer

You have the possibility to enter your company invoicing address, contact person, telephone number and email address in your EW4Business account. If you would like to do this, please contact your Eurowings contact person or send us your request using our contact form.

Question 10

Who can participate in EW4Business?

Accepted Answer

EW4Business is the loyalty program for corporate customers of Eurowings. All companies such as sole proprietorships, partnerships and corporations, legal entities, self-employed professionals (e.g. law and tax consulting firms, medical practices, architects` offices, management consultancies, engineering offices, etc.) and their executive boards and employees who generate transportation services with Eurowings GmbH as part of their commercial or self-employed activities are eligible to participate.

Not eligible to participate are companies whose service offerings - at least in part - include the distribution or brokerage of flight tickets for a fee or free of charge (e.g. travel agencies, consolidators, tour operators, travel agents or cruise companies).

Question 11

What payment options are available at Eurowings as an EW4Business customer?

Accepted Answer

If you have an EW4Business account and log in via our corporate portal, we offer the following payment options at the time of booking:

Visa, MasterCard, Amex, IBTA, BTA, AirPlus, Eurowings credit card, SEPA direct debit mandate.

Question 12

What are the requirements for participating in EW4Business?

Accepted Answer

To benefit from the EW4Business corporate discount, you must enter your company email address when registering.

In addition, participation will continue to be granted if your company generates a minimum turnover of €2.000,00 with Eurowings flights (with EW flight number) within one year of registration. If the minimum turnover is not reached within one year, Eurowings reserves the right to deactivate the company log-in. No additional payments or costs will be charged.

Participation in EW4Business is free of charge.

Question 13

What benefits are there for my company with EW4Business?

Accepted Answer

Business travelers benefit from a corporate discount on all direct and connecting flights in the entire Eurowings route network. This applies to the three fares BASIC, SMART and BIZclass on flights with an EW flight number. The discount applies to the pure Eurowings flight price (net price). Additional services are excluded from the discount.

Registered EW4Business customers can rebook their booked flight free of charge up to 40 minutes before departure via the Eurowings website or app. You can also change the departure and destination without a rebooking fee. If the new flight is more expensive, you will only be charged the fare difference. This gives you even more flexibility on your next business trip.

If you have any further questions about your EW4Business booking, you will receive fast and reliable support via our prioritized hotline for business travelers.

Flights with EW4Business corporate benefits can be booked via the corporate portal on the Eurowings website and via all common sales channels (subject to technical support).

Further information on the benefits and conditions of EW4Business can be found in our company brochure.

Question 14

I have questions about my EW4Business corporate account that cannot be answered in the FAQs. Who can I contact?

Accepted Answer

If you have any questions about your EW4Business corporate account, please feel free to contact us at any time using our contact form or via the prioritized hotline for business travellers.

Question 15

Can EW4Business bookings also be paid via a SEPA direct debit mandate?

Accepted Answer

You can pay for your EW4Business bookings comfortably via SEPA direct debit. If you are interested, please contact us directly using our contact form.

Question 16

Am I able to collect PartnerPlusBenefit points and benefit from the EW4Business company benefits at the same time?

Accepted Answer

If you are a member of the Lufthansa PartnerPlusBenefit program, you have a choice: you can either collect valuable PartnerPlusBenefit points or benefit from the exclusive EW4Business corporate benefits. It is not possible to benefit from both corporate programs at the same time. Please decide before booking, as PartnerPlusBenefit points can only be collected when you are not logged in.

To benefit from the EW4Business corporate benefits, please log in to the Eurowings corporate portal before booking: LogIn EW4Business

Question 17

Can I cancel my EW4Business flight?

Accepted Answer

We are happy to offer you the option of adding our Flex Premium package to your booking for a fee. If you have booked the Flex Premium option, you can cancel your booked flight free of charge. Our standard tariffs BASIC, SMART and BIZclass do not include a cancellation option and therefore cannot be canceled.

Further information can be found in our General Conditions of Carriage (GCC)

Question 18

Is it possible to enter my Miles & More service card number for EW4Business bookings?

Accepted Answer

As a member of the Lufthansa Miles & More frequent flyer program, you have the opportunity to collect valuable Miles and Status Points with Eurowings. Simply enter your Miles & More service card number in the “Traveler” booking step during the booking process.

Question 19

Is it possible to book the corporate benefits via the GDS?

Accepted Answer

The EW4Business corporate benefits can also be booked via the GDS as a sales channel. For further information, please get in touch with your Lufthansa Group contact.

Question 20

Is it possible to transfer private flights I have already taken to my corporate account?

Accepted Answer

Unfortunately, it is not possible to transfer existing bookings that were made in a non-registered status. The EW4Business corporate benefits are only available if you book while logged in. Therefore, please log in via our corporate portal before each booking in order to benefit from our corporate offer: LogIn EW4Business

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